Itron vs VertexOne:Which is more popular?
In September 2026, Itron had more branded searches than VertexOne among utility customer information systems worldwide. Itron had about 18,100 branded searches, while VertexOne had 12,100. Itron made up 59.1% of all utility customer information system searches we track, and VertexOne accounted for 39.5%. When we asked ChatGPT and Google AI Overviews about utility customer information systems, neither Itron nor VertexOne appeared in any of the five answers.
Who do people search for more?
Itron, about 50% more searches than VertexOne
Who does AI mention more?
Both were mentioned in 0 of 5 answers.
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Top utility customer information systems in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, neither Itron nor VertexOne showed up in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Cayenta CIS3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- SAP S/4HANA Utilities2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- CIS Infinity2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Oracle Utilities Customer Cloud Service2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Itron0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
VertexOne0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about utility customer information systems
5 answers
Asked ChatGPT
“Which utility customer information system should I use?”
Asked ChatGPT
“What are the best utility customer information systems?”
Asked ChatGPT
“What's the best utility customer information system for customer records?”
Searched Google, AI Overview
“customer information system”
Searched Google, AI Overview
“utility customer information systems”
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is Itron or VertexOne more popular in search?
This chart shows how often people search Google for Itron and VertexOne by name. Each line represents a brand's share of searches for all six utility customer information systems we track, month by month, from English-language searches worldwide.
Share of searches by month for Itron, VertexOne. The figures are in the table below the chart.
View monthly share of searches table
| Month | Itron | VertexOne | SAP S/4HANA Utilities | CIS Infinity | Oracle Utilities Customer Cloud Service | Cayenta CIS |
|---|---|---|---|---|---|---|
| Oct 2025 | 63.9% | 34.8% | 0.75% | 0.2% | 0.26% | 0.06% |
| Nov 2025 | 68.1% | 30.3% | 0.8% | 0.21% | 0.52% | 0.06% |
| Dec 2025 | 63.9% | 35% | 0.6% | 0.14% | 0.32% | 0.04% |
| Jan 2026 | 63.8% | 34.9% | 0.74% | 0.14% | 0.32% | 0.07% |
| Feb 2026 | 72% | 26.3% | 1% | 0.13% | 0.45% | 0.06% |
| Mar 2026 | 68.1% | 30.4% | 0.98% | 0.15% | 0.34% | 0.03% |
| Apr 2026 | 68.2% | 30.4% | 0.98% | 0.15% | 0.21% | 0.06% |
| May 2026 | 68% | 30.4% | 0.98% | 0.15% | 0.34% | 0.08% |
| Jun 2026 | 63% | 34.5% | 2.1% | 0.17% | 0.24% | 0.07% |
| Jul 2026 | 62.8% | 34.3% | 2.5% | 0.14% | 0.17% | 0.07% |
| Aug 2026 | 62.8% | 34.4% | 2.5% | 0.17% | 0.14% | 0.03% |
| Sep 2026 | 59.1% | 39.5% | 1% | 0.23% | 0.13% | 0.03% |
How has the Itron and VertexOne comparison changed over the last 12 months?
3 findings
- Itron was ahead of VertexOne in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Itron’s share of searches among utility customer information systems worldwide moved from 63.9% to 59.1%, and its estimated monthly branded searches moved from 22.2K to 18.1K.
- Across the 12 months ending September 2026, VertexOne’s share of searches among utility customer information systems worldwide moved from 34.8% to 39.5%, and its estimated monthly branded searches held steady at 12.1K.
How did search popularity change for utility customer information systems worldwide in September 2026?
2 changes
In September 2026, VertexOne gained share of searches among utility customer information systems worldwide, from 34.4% to 39.5%.
In September 2026, Itron lost share of searches among utility customer information systems worldwide, from 62.8% to 59.1%.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Itron’s and VertexOne’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
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