Brandwave

CIS Infinity vs VertexOne:Which is more popular?

In September 2026, VertexOne had more branded searches than CIS Infinity among utility customer information systems worldwide. VertexOne had about 12,100 branded searches, while CIS Infinity had 70. VertexOne made up 39.5% of all utility customer information system searches we track, and CIS Infinity accounted for 0.23%. When we asked ChatGPT and Google AI Overviews about utility customer information systems, CIS Infinity appeared in two of the five answers and VertexOne in none.

Among utility customer information systems worldwide in September 2026

Who do people search for more?

VertexOne, about 173 searches for every 1 for CIS Infinity

VertexOne 12.1K searchesCIS Infinity 70 searches

Who does AI mention more?

CIS Infinity, mentioned in 2 of 5 answers, VertexOne in 0

CIS Infinity in 2 of 5VertexOne in 0 of 5

Who does AI recommend more?

CIS Infinity, the only one of the two named

CIS Infinity first in 2VertexOne never named

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Top utility customer information systems in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, CIS Infinity was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. VertexOne did not appear in any of the five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Cayenta CIS1st
  2. Oracle Utilities Customer Cloud Service2nd
  3. SAP S/4HANA Utilities3rd
  4. CIS Infinity4th
  5. Itron–
  6. VertexOne–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Cayenta CIS3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • SAP S/4HANA Utilities2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • CIS Infinity2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Oracle Utilities Customer Cloud Service2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Itron0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • VertexOne0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about utility customer information systems

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Is CIS Infinity or VertexOne more popular in search?

This chart shows how often people search Google for CIS Infinity and VertexOne by name. Each line represents a brand's share of searches for all six utility customer information systems we track, month by month, from English-language searches worldwide.

CIS Infinity and VertexOne among utility customer information systems worldwide, by month

Share of searches by month for VertexOne, CIS Infinity. The figures are in the table below the chart.

View monthly share of searches table
MonthItronVertexOneSAP S/4HANA UtilitiesCIS InfinityOracle Utilities Customer Cloud ServiceCayenta CIS
Oct 202563.9%34.8%0.75%0.2%0.26%0.06%
Nov 202568.1%30.3%0.8%0.21%0.52%0.06%
Dec 202563.9%35%0.6%0.14%0.32%0.04%
Jan 202663.8%34.9%0.74%0.14%0.32%0.07%
Feb 202672%26.3%1%0.13%0.45%0.06%
Mar 202668.1%30.4%0.98%0.15%0.34%0.03%
Apr 202668.2%30.4%0.98%0.15%0.21%0.06%
May 202668%30.4%0.98%0.15%0.34%0.08%
Jun 202663%34.5%2.1%0.17%0.24%0.07%
Jul 202662.8%34.3%2.5%0.14%0.17%0.07%
Aug 202662.8%34.4%2.5%0.17%0.14%0.03%
Sep 202659.1%39.5%1%0.23%0.13%0.03%

How has the CIS Infinity and VertexOne comparison changed over the last 12 months?

3 findings

How did search popularity change for utility customer information systems worldwide in September 2026?

1 change

  1. In September 2026, VertexOne gained share of searches among utility customer information systems worldwide, from 34.4% to 39.5%.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using CIS Infinity’s and VertexOne’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

CIS Infinity

1 branded search term

  • cis infinity

VertexOne

1 branded search term

  • vertexone

How the Brand Demand Index is measured

Other head-to-heads among utility customer information systems

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