Brandwave

Doctors on Demand vs InstantScripts:Which is more popular?

In September 2026, InstantScripts had more branded searches than Doctors on Demand among telehealth services in Australia. InstantScripts had about 75,300 branded searches, while Doctors on Demand had 9,900. InstantScripts made up 58.8% of all telehealth service searches we track, and Doctors on Demand accounted for 7.7%. When we asked ChatGPT and Google AI Overviews about telehealth services, InstantScripts appeared in three of the five answers and Doctors on Demand in two. Doctors on Demand and InstantScripts were each mentioned first in two of the four answers.

Among telehealth services in Australia in September 2026

Who do people search for more?

InstantScripts, about 8 searches for every 1 for Doctors on Demand

InstantScripts 75.3K searchesDoctors on Demand 9.9K searches

Who does AI mention more?

InstantScripts, mentioned in 3 of 5 answers, Doctors on Demand in 2

InstantScripts in 3 of 5Doctors on Demand in 2 of 5

Who does AI recommend more?

Each is named first in 2 of 4 answers.

Doctors on Demand first in 2InstantScripts first in 2

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Top telehealth services in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, InstantScripts was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Doctors on Demand was mentioned in two out of five: not in any of the three ChatGPT answers, but in both Google AI Overviews. Doctors on Demand and InstantScripts were each listed first in two of the four answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Qoctor1st
  2. Abby Health2nd
  3. Doctors on Demand2nd
  4. InstantScripts4th
  5. Instant Consult5th
  6. Pilot–
  7. Juniper–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Qoctor4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • InstantScripts3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Abby Health2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Doctors on Demand2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Instant Consult2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Pilot0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Juniper0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about telehealth services

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in Australia on October 22, 2026.

Is Doctors on Demand or InstantScripts more popular in search?

This chart shows how often people search Google for Doctors on Demand and InstantScripts by name. Each line represents a brand's share of searches for all seven telehealth services we track, month by month, from searches in Australia.

Doctors on Demand and InstantScripts among telehealth services in Australia, by month

Share of searches by month for InstantScripts, Doctors on Demand. The figures are in the table below the chart.

View monthly share of searches table
MonthInstantScriptsAbby HealthDoctors on DemandQoctorPilotJuniperInstant Consult
Oct 202557.9%11.8%7.9%5.3%3%11.8%2.3%
Nov 202560.5%12.3%8.2%5.5%3.2%8.2%2%
Dec 202561.8%12.6%6.9%4.6%3.2%8.4%2.5%
Jan 202657.3%11.7%6.4%4.3%3.7%14.3%2.3%
Feb 202656.2%14%7.7%5.1%3.7%11.5%1.9%
Mar 202659.9%14.4%7.9%6.4%3%6.4%1.9%
Apr 202656.3%16.6%9.1%7.4%3.5%4.9%2.2%
May 202661.1%18.6%6.8%5.6%3.2%3%1.7%
Jun 202661.8%18.9%6.9%5.6%2.7%2.5%1.7%
Jul 202662.1%18.9%6.9%4.6%2.7%3.1%1.7%
Aug 202660.2%18.4%8.2%5.5%3.2%3%1.6%
Sep 202658.8%21.2%7.7%5.2%3%2.3%1.9%

How has the Doctors on Demand and InstantScripts comparison changed over the last 12 months?

3 findings

How did search popularity change for Australia telehealth services in September 2026?

2 changes
  1. In September 2026, InstantScripts lost share of searches among telehealth services in Australia, from 60.2% to 58.8%.

  2. Estimated monthly branded searches for Doctors on Demand in Australia fell 18.2% over 12 measured months, from 12.1K to 9.9K in September 2026.

How are branded searches counted?

3 search terms

Brandwave collects information about searches that people make online using Doctors on Demand’s and InstantScripts’ names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Doctors on Demand

1 branded search term

  • doctors on demand

InstantScripts

2 branded search terms

  • instant scripts
  • instantscripts

How the Brand Demand Index is measured

Other head-to-heads among telehealth services

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