Telehealth services in Australia:Which are most popular?

Name: Telehealth services in Australia: Which are searched most?
Creator: Brandwave
License: https://creativecommons.org/licenses/by/4.0/

In September 2026, InstantScripts was the most searched telehealth service in Australia, accounting for 58.8% of all searches among the seven services we track. When we checked with ChatGPT and Google AI Overviews, Qoctor was mentioned most often, in four of the five answers. Qoctor was recommended most often, coming first in two out of four responses that gave a list.

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Top telehealth services in ChatGPT and Google AI Overviews

In Brandwave's three ChatGPT questions and two Google AI Overviews, Qoctor was mentioned most often, in four of the five answers. Qoctor was recommended most often, coming first in two out of four answers that gave a list. Abby Health and Doctors on Demand tied for second. Pilot, which ranked fifth in searches, was not mentioned at all.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

How many AI answers named each brand
Brand	ChatGPT	Google	Answers that named it
Qoctor	Named in 2 of 3 ChatGPT answers	Named in 2 of 2 Google AI Overviews	4 of 5
InstantScripts	Named in 3 of 3 ChatGPT answers	Named in 0 of 2 Google AI Overviews	3 of 5
Abby Health	Named in 0 of 3 ChatGPT answers	Named in 2 of 2 Google AI Overviews	2 of 5
Doctors on Demand	Named in 0 of 3 ChatGPT answers	Named in 2 of 2 Google AI Overviews	2 of 5
Instant Consult	Named in 0 of 3 ChatGPT answers	Named in 2 of 2 Google AI Overviews	2 of 5
Pilot	Named in 0 of 3 ChatGPT answers	Named in 0 of 2 Google AI Overviews	0 of 5
Juniper	Named in 0 of 3 ChatGPT answers	Named in 0 of 2 Google AI Overviews	0 of 5

Qoctor4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
InstantScripts3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Abby Health2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Doctors on Demand2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Instant Consult2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Pilot0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Juniper0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about telehealth services

5 answers

Asked ChatGPT
“Which telehealth service should I use in Australia?”
1. 1InstantScripts
Asked ChatGPT
“What are the best online doctor services in Australia?”
1. 1Qoctor
2. 2InstantScripts
Asked ChatGPT
“What's the cheapest way to get a script from an online doctor in Australia?”
1. 1Qoctor
2. 2InstantScripts
Searched Google, AI Overview
“online doctor australia”
Searched Google, AI Overview
“online gp”

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in Australia on October 22, 2026.

Which telehealth services do people search for most?

This chart shows how often people search Google for each telehealth service by name. Each line represents a brand's share of searches for all seven telehealth services we track, month by month, from searches in Australia.

Share of searches among telehealth services in Australia, by month

Month	InstantScripts	Abby Health	Doctors on Demand	Qoctor	Pilot	Juniper	Instant Consult
Oct 2025	57.9%	11.8%	7.9%	5.3%	3%	11.8%	2.3%
Nov 2025	60.5%	12.3%	8.2%	5.5%	3.2%	8.2%	2%
Dec 2025	61.8%	12.6%	6.9%	4.6%	3.2%	8.4%	2.5%
Jan 2026	57.3%	11.7%	6.4%	4.3%	3.7%	14.3%	2.3%
Feb 2026	56.2%	14%	7.7%	5.1%	3.7%	11.5%	1.9%
Mar 2026	59.9%	14.4%	7.9%	6.4%	3%	6.4%	1.9%
Apr 2026	56.3%	16.6%	9.1%	7.4%	3.5%	4.9%	2.2%
May 2026	61.1%	18.6%	6.8%	5.6%	3.2%	3%	1.7%
Jun 2026	61.8%	18.9%	6.9%	5.6%	2.7%	2.5%	1.7%
Jul 2026	62.1%	18.9%	6.9%	4.6%	2.7%	3.1%	1.7%
Aug 2026	60.2%	18.4%	8.2%	5.5%	3.2%	3%	1.6%
Sep 2026	58.8%	21.2%	7.7%	5.2%	3%	2.3%	1.9%

Rank	Brand	Share of searches	Estimated monthly branded searches	vs prior month	Share change
1, held 1st	InstantScripts	58.8%	75.3K	-15.2%	-1.4 points
2, held 2nd	Abby Health	21.2%	27.1K	0%	+2.8 points
3, held 3rd	Doctors on Demand	7.7%	9.9K	-18.2%	-0.5 points
4, held 4th	Qoctor	5.2%	6.6K	-18.5%	-0.3 points
5, held 5th	Pilot	3%	3.9K	-17.2%	-0.1 points
6, held 6th	Juniper	2.3%	2.9K	-34.1%	-0.7 points
7, held 7th	Instant Consult	1.9%	2.4K	0%	+0.2 points

1.InstantScripts
58.8%
Held 1st. 75.3K estimated branded searches, -15.2% vs prior month. Share -1.4 points.
2.Abby Health
21.2%
Held 2nd. 27.1K estimated branded searches, 0% vs prior month. Share +2.8 points.
3.Doctors on Demand
7.7%
Held 3rd. 9.9K estimated branded searches, -18.2% vs prior month. Share -0.5 points.
4.Qoctor
5.2%
Held 4th. 6.6K estimated branded searches, -18.5% vs prior month. Share -0.3 points.
5.Pilot
3%
Held 5th. 3.9K estimated branded searches, -17.2% vs prior month. Share -0.1 points.
6.Juniper
2.3%
Held 6th. 2.9K estimated branded searches, -34.1% vs prior month. Share -0.7 points.
7.Instant Consult
1.9%
Held 7th. 2.4K estimated branded searches, 0% vs prior month. Share +0.2 points.

Which brand is most popular in search among telehealth services in Australia?

7 brands

In September 2026, InstantScripts was the most searched among telehealth services in Australia, with an estimated 75.3K branded searches, 58.8% of all searches for the seven we track. Abby Health is in 2nd place, 37.6 percentage points behind at 21.2%.

Australia telehealth services, last 12 months ending September 2026
Brand	Share of searches	Peak	Low	Rank
InstantScripts	57.9% → 58.8%	62.1%Jul 2026	56.2%Feb 2026	1st
Abby Health	11.8% → 21.2%	21.2%Sep 2026	11.7%Jan 2026	2nd
Doctors on Demand	7.9% → 7.7%	9.1%Apr 2026	6.4%Jan 2026	4th → 3rd
Qoctor	5.3% → 5.2%	7.4%Apr 2026	4.3%Jan 2026	5th → 4th
Pilot	3%	3.7%Jan 2026	2.7%Jun 2026	6th → 5th
Juniper	11.8% → 2.3%	14.3%Jan 2026	2.3%Sep 2026	3rd → 6th
Instant Consult	2.3% → 1.9%	2.5%Dec 2025	1.6%Aug 2026	7th

Each finding as a sentence

Across the 12 months ending September 2026, InstantScripts’ share of searches among telehealth services in Australia increased from 57.9% to 58.8%.
Across the 12 months ending September 2026, Abby Health’s share of searches among telehealth services in Australia increased from 11.8% to 21.2%.
Across the 12 months ending September 2026, Juniper’s share of searches among telehealth services in Australia decreased from 11.8% to 2.3%.
Across the 12 months ending September 2026, InstantScripts’ share of searches among telehealth services in Australia peaked at 62.1% in July 2026 and was lowest at 56.2% in February 2026.
Across the 12 months ending September 2026, Abby Health’s share of searches among telehealth services in Australia peaked at 21.2% in September 2026 and was lowest at 11.7% in January 2026.
Across the 12 months ending September 2026, Doctors on Demand’s share of searches among telehealth services in Australia peaked at 9.1% in April 2026 and was lowest at 6.4% in January 2026.
Across the 12 months ending September 2026, Qoctor’s share of searches among telehealth services in Australia peaked at 7.4% in April 2026 and was lowest at 4.3% in January 2026.
Across the 12 months ending September 2026, Pilot’s share of searches among telehealth services in Australia peaked at 3.7% in January 2026 and was lowest at 2.7% in June 2026.
Across the 12 months ending September 2026, Juniper’s share of searches among telehealth services in Australia peaked at 14.3% in January 2026 and was lowest at 2.3% in September 2026.
Across the 12 months ending September 2026, Doctors on Demand rose from 4th to 3rd among telehealth services in Australia.
Across the 12 months ending September 2026, Qoctor rose from 5th to 4th among telehealth services in Australia.
Across the 12 months ending September 2026, Pilot rose from 6th to 5th among telehealth services in Australia.
Across the 12 months ending September 2026, Juniper fell from 3rd to 6th among telehealth services in Australia.
Across the 12 months ending September 2026, Instant Consult held steady: its share of searches among telehealth services in Australia moved less than 0.5 percentage points.

How did search popularity change for Australia telehealth services in September 2026?

7 changes

In September 2026, Abby Health gained share of searches among telehealth services in Australia, from 18.4% to 21.2%.
In September 2026, InstantScripts lost share of searches among telehealth services in Australia, from 60.2% to 58.8%.
In September 2026, Juniper lost share of searches among telehealth services in Australia, from 3% to 2.3%.
Estimated monthly branded searches for Instant Consult in Australia fell 33.3% over 12 measured months, from 3.6K to 2.4K in September 2026.
Estimated monthly branded searches for Qoctor in Australia fell 18.5% over 12 measured months, from 8.1K to 6.6K in September 2026.
Estimated monthly branded searches for Doctors on Demand in Australia fell 18.2% over 12 measured months, from 12.1K to 9.9K in September 2026.
Estimated monthly branded searches for Pilot in Australia fell 17.2% over 12 measured months, from 4.7K to 3.9K in September 2026.

How are branded searches counted for telehealth services?

9 search terms

Each brand's share of searches among telehealth services comes from the terms listed under its name. When people mostly search for a brand because of something else it sells, only the searches that name this product count here.