Brandwave

Electronics retailers in Australia:Which are most popular?

In September 2026, JB Hi-Fi was the most searched electronics retailer in Australia, accounting for 56% of all searches among the eight retailers we track. When we checked with ChatGPT and Google AI Overviews, JB Hi-Fi, The Good Guys and Appliances Online were mentioned most often, in three of the four answers. JB Hi-Fi was recommended most often, coming first in all three responses that gave a list.

Search and AI answers in September 2026
  1. JB Hi-FiShare of searches 56%Mentioned in 3 of 4 AI answersPlace in AI recommendations 1st
  2. Harvey NormanShare of searches 16.8%Mentioned in 0 of 4 AI answersPlace in AI recommendations –
  3. The Good GuysShare of searches 15.4%Mentioned in 3 of 4 AI answersPlace in AI recommendations 2nd
  4. KoganShare of searches 4.1%Mentioned in 0 of 4 AI answersPlace in AI recommendations –
  5. Appliances OnlineShare of searches 3.4%Mentioned in 3 of 4 AI answersPlace in AI recommendations 4th

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Top electronics retailers in ChatGPT and Google AI Overviews

In Brandwave's three ChatGPT questions and one Google AI Overview, JB Hi-Fi, The Good Guys and Appliances Online were mentioned most often, in three of the four answers. JB Hi-Fi was recommended most often, coming first in all three answers that gave a list. The Good Guys was second, and PLE Computers was third. Harvey Norman, which ranked second in searches, was not mentioned at all.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. JB Hi-Fi1st
  2. The Good Guys2nd
  3. PLE Computers3rd
  4. Appliances Online4th
  5. Betta5th
  6. Harvey Norman–
  7. Kogan–
  8. Bing Lee–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • JB Hi-Fi3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • The Good Guys3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Appliances Online3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Betta2 of 4Named in 2 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • PLE Computers2 of 4Named in 2 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Harvey Norman0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Kogan0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Bing Lee0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers

See every answer about electronics retailers

4 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in Australia on October 22, 2026.

How the Brand Demand Index is measured

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