Brandwave

Lively vs MobileHelp:Which is more popular?

In September 2026, MobileHelp had more branded searches than Lively among medical alert systems in the United States. MobileHelp had about 3,600 branded searches, while Lively had 1,720. MobileHelp made up 2.6% of all medical alert system searches we track, and Lively accounted for 1.2%. When we asked ChatGPT and Google AI Overviews about medical alert systems, MobileHelp appeared in four of the five answers and Lively in one. MobileHelp was mentioned before Lively in four out of five answers.

Among medical alert systems in the United States in September 2026

Who do people search for more?

MobileHelp, about 2 searches for every 1 for Lively

MobileHelp 3.6K searchesLively 1.7K searches

Who does AI mention more?

MobileHelp, mentioned in 4 of 5 answers, Lively in 1

MobileHelp in 4 of 5Lively in 1 of 5

Who does AI recommend more?

MobileHelp, named ahead of Lively in 4 of 5 answers

MobileHelp first in 4Lively first in 1

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Top medical alert systems in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, MobileHelp was mentioned in four out of five: in two of the three ChatGPT answers and in both Google AI Overviews. Lively was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. MobileHelp was listed before Lively in four out of five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Medical Guardian1st
  2. Bay Alarm Medical2nd
  3. MobileHelp3rd
  4. LifeFone4th
  5. LifeStation5th
  6. Lifeline6th
  7. Lively7th
  8. ADT8th
  9. Life Alert–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Medical Guardian5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Bay Alarm Medical5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • MobileHelp4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • LifeFone3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Lifeline2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • LifeStation2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • ADT2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Lively1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Life Alert0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about medical alert systems

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in United States on October 22, 2026.

Is Lively or MobileHelp more popular in search?

This chart shows how often people search Google for Lively and MobileHelp by name. Each line represents a brand's share of searches for all nine medical alert systems we track, month by month, from searches in United States.

Lively and MobileHelp among medical alert systems in the United States, by month

Share of searches by month for MobileHelp, Lively. The figures are in the table below the chart.

View monthly share of searches table
MonthLife AlertMedical GuardianBay Alarm MedicalMobileHelpLifelineLifeStationLivelyADTLifeFone
Oct 202565.5%16.1%5.9%3.9%3.1%2.1%1.6%1.1%0.72%
Nov 202563%18.9%5.6%3.7%3%2%1.7%1.1%0.85%
Dec 202566.5%16.3%6%3.2%2.6%2.1%1.5%1.1%0.65%
Jan 202665.6%16.1%5.9%3.9%2.5%2.6%1.6%1.1%0.64%
Feb 202667.6%16.6%4.9%3.3%2.6%2.2%1.3%0.94%0.54%
Mar 202666.5%16.3%4.9%4%2.6%2.6%1.4%1.2%0.53%
Apr 202663.2%19%5.6%3.8%2.7%2.5%1.6%1.1%0.5%
May 202663.4%19%5.7%3.8%2.2%2.5%1.5%1.3%0.62%
Jun 202663.4%19%5.7%3.8%2.5%2.5%1.6%1.1%0.51%
Jul 202663.6%19.1%5.7%3.8%2.5%2.1%1.6%1.1%0.62%
Aug 202666.8%16.4%6%4%2.1%1.8%1.4%0.93%0.65%
Sep 202665.2%19.5%5.8%2.6%2.3%1.7%1.2%0.91%0.63%

How has the Lively and MobileHelp comparison changed over the last 12 months?

3 findings

How did search popularity change for United States medical alert systems in September 2026?

2 changes
  1. In September 2026, MobileHelp lost share of searches among medical alert systems in the United States, from 4% to 2.6%.

  2. Estimated monthly branded searches for Lively in the United States fell 21.1% over 12 measured months, from 2.2K to 1.7K in September 2026.

How are branded searches counted?

3 search terms

Brandwave collects information about searches that people make online using Lively’s and MobileHelp’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Lively

2 branded search terms

  • lively jitterbug
  • lively medical alert

MobileHelp

1 branded search term

  • mobilehelp

How the Brand Demand Index is measured

Other head-to-heads among medical alert systems

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