Boots Online Doctor vs ZAVA:Which is more popular?
In September 2026, Boots Online Doctor had more branded searches than ZAVA among online doctors in the United Kingdom. Boots Online Doctor had about 110,000 branded searches, while ZAVA had 18,100. Boots Online Doctor made up 25.7% of all online doctor searches we track, and ZAVA accounted for 4.2%. When we asked ChatGPT and Google AI Overviews about online doctors, Boots Online Doctor appeared in two of the five answers and ZAVA in none.
Who do people search for more?
Boots Online Doctor, about 6 searches for every 1 for ZAVA
Who does AI mention more?
Boots Online Doctor, mentioned in 2 of 5 answers, ZAVA in 0
Who does AI recommend more?
Boots Online Doctor, the only one of the two named
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Top online doctors in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Boots Online Doctor was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. ZAVA did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Pharmacy2U3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers- Boots Online Doctor2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Asda2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Superdrug Online Doctor2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Simple Online Pharmacy0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Numan0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
ZAVA0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Medino0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers- LloydsDirect0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about online doctors
5 answers
Asked ChatGPT
“What's the best online doctor service in the UK?”
Asked ChatGPT
“Which online pharmacy is best for getting a prescription in the UK?”
Asked ChatGPT
“Where can I see a doctor online and get medicine delivered in the UK?”
Searched Google, AI Overview
“online pharmacy”
Searched Google, AI Overview
“online prescription”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 23, 2026.
Is Boots Online Doctor or ZAVA more popular in search?
This chart shows how often people search Google for Boots Online Doctor and ZAVA by name. Each line represents a brand's share of searches for all nine online doctor brands we track, month by month, from searches in United Kingdom.
Share of searches by month for Boots Online Doctor, ZAVA. The figures are in the table below the chart.
View monthly share of searches table
| Month | Pharmacy2U | Boots Online Doctor | Simple Online Pharmacy | Asda | Numan | ZAVA | Superdrug Online Doctor | Medino | LloydsDirect |
|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 37.8% | 16.9% | 16.9% | 9.3% | 9.3% | 5.1% | 2.3% | 1.2% | 1.2% |
| Nov 2025 | 40.5% | 18.2% | 14.8% | 8.1% | 8.1% | 5.4% | 2.4% | 1.3% | 1.1% |
| Dec 2025 | 42.8% | 19.2% | 12.8% | 8.6% | 7% | 4.7% | 2.6% | 1.1% | 1.1% |
| Jan 2026 | 42.9% | 15.8% | 12.9% | 8.6% | 10.6% | 4.7% | 2.1% | 1.2% | 1.2% |
| Feb 2026 | 42.1% | 18.9% | 12.6% | 8.5% | 8.5% | 4.6% | 2.5% | 1.1% | 1.1% |
| Mar 2026 | 39.3% | 21.6% | 11.8% | 9.7% | 7.9% | 4.3% | 2.9% | 1.3% | 1.3% |
| Apr 2026 | 39.6% | 21.7% | 11.9% | 9.7% | 7.9% | 4.3% | 2.4% | 1.3% | 1.1% |
| May 2026 | 36.3% | 24.2% | 13.3% | 10.9% | 6% | 4.9% | 2.2% | 1.5% | 0.79% |
| Jun 2026 | 36.1% | 24.1% | 13.3% | 10.8% | 5.9% | 4.9% | 2.7% | 1.4% | 0.79% |
| Jul 2026 | 34.2% | 28% | 12.5% | 10.3% | 5.6% | 4.6% | 2.5% | 1.4% | 0.91% |
| Aug 2026 | 32.7% | 26.7% | 12% | 12% | 6.6% | 4.4% | 2.9% | 1.6% | 1.1% |
| Sep 2026 | 38.5% | 25.7% | 11.6% | 9.5% | 5.2% | 4.2% | 2.8% | 1.5% | 1% |
How has the Boots Online Doctor and ZAVA comparison changed over the last 12 months?
3 findings
- Boots Online Doctor was ahead of ZAVA in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Boots Online Doctor’s share of searches among online doctors in the United Kingdom moved from 16.9% to 25.7%, and its estimated monthly branded searches moved from 74K to 110K.
- Across the 12 months ending September 2026, ZAVA’s share of searches among online doctors in the United Kingdom moved from 5.1% to 4.2%, and its estimated monthly branded searches moved from 22.2K to 18.1K.
How did search popularity change for United Kingdom online doctors in September 2026?
2 changes
In September 2026, Boots Online Doctor lost share of searches among online doctors in the United Kingdom, from 26.7% to 25.7%.
ZAVA’s share of searches among online doctors in the United Kingdom has lost ground for 3 months in a row, from 4.9% to 4.2% in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Boots Online Doctor’s and ZAVA’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Boots Online Doctor
1 branded search term
- boots online doctor
ZAVA
1 branded search term
- zava
Other head-to-heads among online doctors
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