Klaviyo vs OneSignal:Which is more popular?
In September 2026, Klaviyo had more branded searches than OneSignal among customer engagement platforms in New Zealand. Klaviyo had about 2,900 branded searches, while OneSignal had 120. Klaviyo made up 25% of all customer engagement platform searches we track, and OneSignal accounted for 1%. When we asked ChatGPT and Google AI Overviews about customer engagement platforms, Klaviyo appeared in three of the five answers and OneSignal in one. Klaviyo was mentioned before OneSignal in three out of four answers that named either.
Who do people search for more?
Klaviyo, about 24 searches for every 1 for OneSignal
Who does AI mention more?
Klaviyo, mentioned in 3 of 5 answers, OneSignal in 1
Who does AI recommend more?
Klaviyo, named ahead of OneSignal in 3 of 4 answers
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Top customer engagement platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Klaviyo was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. OneSignal was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Klaviyo was listed before OneSignal in three out of four answers that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Klaviyo3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Braze3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Intercom3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
HubSpot2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Customer.io2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
OneSignal1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Iterable1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Airship0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
CleverTap0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
MoEngage0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about customer engagement platforms
5 answers
Asked ChatGPT
“Which customer engagement platform should I use in New Zealand?”
Asked ChatGPT
“What are the best customer engagement platforms in New Zealand?”
Asked ChatGPT
“What's the best customer engagement platform in New Zealand for app messaging and campaigns?”
Searched Google, AI Overview
“customer engagement platform”
Searched Google, AI Overview
“lifecycle marketing platform”
Brands are shown in the order each answer named them. The survey took place in New Zealand on October 21, 2026.
Is Klaviyo or OneSignal more popular in search?
This chart shows how often people search Google for Klaviyo and OneSignal by name. Each line represents a brand's share of searches for all ten customer engagement platforms we track, month by month, from searches in New Zealand.
Share of searches by month for Klaviyo, OneSignal. The figures are in the table below the chart.
View monthly share of searches table
| Month | HubSpot | Klaviyo | OneSignal | Iterable | Customer.io | Airship | Braze | CleverTap | Intercom | MoEngage |
|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 68.7% | 28.2% | 1.1% | 0.88% | 0.49% | 0.1% | 0% | 0.19% | 0.1% | 0.19% |
| Nov 2025 | 68.5% | 28.4% | 0.78% | 0.98% | 0.69% | 0.2% | 0% | 0.1% | 0.1% | 0.2% |
| Dec 2025 | 69.2% | 27.6% | 0.87% | 0.73% | 0.73% | 0.29% | 0% | 0.15% | 0.15% | 0.29% |
| Jan 2026 | 72.6% | 24.6% | 0.82% | 0.92% | 0.51% | 0.31% | 0% | 0.1% | 0% | 0.1% |
| Feb 2026 | 72.3% | 24.9% | 1% | 0.93% | 0.41% | 0.1% | 0% | 0.1% | 0.1% | 0.1% |
| Mar 2026 | 72.2% | 24.6% | 1% | 0.93% | 0.59% | 0.17% | 0% | 0.25% | 0.08% | 0.17% |
| Apr 2026 | 72.3% | 24.7% | 0.68% | 0.94% | 0.6% | 0.09% | 0.09% | 0.34% | 0.09% | 0.17% |
| May 2026 | 68.6% | 28.9% | 0.8% | 0.72% | 0.4% | 0.16% | 0.08% | 0.08% | 0.08% | 0.16% |
| Jun 2026 | 76.3% | 21.4% | 0.74% | 0.59% | 0.52% | 0.15% | 0% | 0.15% | 0.07% | 0.15% |
| Jul 2026 | 68.7% | 28.5% | 0.98% | 0.79% | 0.49% | 0.1% | 0.1% | 0.1% | 0.1% | 0.2% |
| Aug 2026 | 72.5% | 24.9% | 0.86% | 0.6% | 0.6% | 0.17% | 0% | 0.17% | 0.09% | 0.17% |
| Sep 2026 | 72.1% | 25% | 1% | 0.95% | 0.43% | 0.09% | 0.09% | 0.09% | 0.09% | 0.09% |
How has the Klaviyo and OneSignal comparison changed over the last 12 months?
3 findings
- Klaviyo was ahead of OneSignal in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Klaviyo’s share of searches among customer engagement platforms in New Zealand moved from 28.2% to 25%, and its estimated monthly branded searches held steady at 2.9K.
- Across the 12 months ending September 2026, OneSignal’s share of searches among customer engagement platforms in New Zealand moved from 1.1% to 1%, and its estimated monthly branded searches moved from 110 to 120.
How did search popularity change for New Zealand customer engagement platforms in September 2026?
0 changes
Neither Klaviyo nor OneSignal moved beyond provider rounding among customer engagement platforms in September 2026.
How are branded searches counted?
3 search terms
Brandwave collects information about searches that people make online using Klaviyo’s and OneSignal’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among customer engagement platforms
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