Telehealth providers in New Zealand:Which are most popular?

Name: Telehealth providers in New Zealand: Which are searched most?
Creator: Brandwave
License: https://creativecommons.org/licenses/by/4.0/

In October 2026, Practice Plus was the most searched telehealth provider in New Zealand, accounting for 36.1% of all searches among the five providers tracked by the Brandwave Brand Demand Index. When we checked with ChatGPT and Google AI Overviews, Tend and CareHQ showed up in every answer. Tend was recommended most often, coming first in four out of five responses.

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Top telehealth providers in ChatGPT and Google AI Overviews

In Brandwave's three ChatGPT questions and two Google AI Overviews, Tend and CareHQ appeared every time. Tend was recommended most often, coming first in four out of five answers. CareHQ was second, and Practice Plus was third.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

How many AI answers named each brand
Brand	ChatGPT	Google	Answers that named it
Tend	Named in 3 of 3 ChatGPT answers	Named in 2 of 2 Google AI Overviews	5 of 5
CareHQ	Named in 3 of 3 ChatGPT answers	Named in 2 of 2 Google AI Overviews	5 of 5
Practice Plus	Named in 2 of 3 ChatGPT answers	Named in 2 of 2 Google AI Overviews	4 of 5
Bettr	Named in 1 of 3 ChatGPT answers	Named in 2 of 2 Google AI Overviews	3 of 5
Emergency Consult	Named in 2 of 3 ChatGPT answers	Named in 0 of 2 Google AI Overviews	2 of 5

Tend5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
CareHQ5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Practice Plus4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Bettr3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Emergency Consult2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about telehealth providers

5 answers

Asked ChatGPT
“Which telehealth provider should I use in New Zealand?”
1. 1Tend
2. 2Practice Plus
3. 3CareHQ
Asked ChatGPT
“What are the best telehealth providers in New Zealand?”
1. 1Tend
2. 2Practice Plus
3. 3CareHQ
4. 4Bettr
5. 5Emergency Consult
Asked ChatGPT
“What's the best telehealth provider in New Zealand for a quick doctor consult?”
1. 1Tend
2. 2Emergency Consult
3. 3CareHQ
Searched Google, AI Overview
“telehealth providers nz”
1. 1CareHQ
2. 2Tend
3. 3Bettr
4. 4Practice Plus
Searched Google, AI Overview
“gp online nz”
1. 1Tend
2. 2CareHQ
3. 3Practice Plus
4. 4Bettr

Brands are shown in the order each answer named them. The survey took place in New Zealand on October 21, 2026.

Which telehealth providers do people search for most?

This chart shows how often people search Google for each telehealth provider by name. Each line represents a brand's share of searches for all five telehealth providers we track, month by month, from searches in New Zealand.

Share of searches among telehealth providers in New Zealand, by month

Month	Practice Plus	Tend	CareHQ	Bettr	Emergency Consult
Nov 2025	45.3%	15.5%	15.6%	14.4%	9.2%
Dec 2025	51.1%	11.2%	18.4%	10.9%	8.4%
Jan 2026	53.7%	12.1%	14.9%	12.1%	7.2%
Feb 2026	47.9%	13%	16.5%	14.7%	7.9%
Mar 2026	42.6%	16.3%	19.1%	16.3%	5.7%
Apr 2026	44.4%	14.5%	19.9%	15.2%	6%
May 2026	43.8%	14.7%	19.6%	14.7%	7.3%
Jun 2026	39.6%	27.4%	14.3%	12.2%	6.5%
Jul 2026	47.8%	14.9%	17.4%	12.1%	7.8%
Aug 2026	42.9%	16.2%	19.1%	11.4%	10.3%
Sep 2026	40.7%	19.1%	18.1%	12.1%	10%
Oct 2026	36.1%	25.4%	16.2%	13.3%	9%

Rank	Brand	Share of searches	Estimated monthly branded searches	vs prior month	Share change
1, held 1st	Practice Plus	36.1%	2.9K	-19.4%	-4.6 points
2, held 2nd	Tend	25.4%	2K	+20.7%	+6.3 points
3, held 3rd	CareHQ	16.2%	1.3K	-18.8%	-1.9 points
4, held 4th	Bettr	13.3%	1.1K	0%	+1.2 points
5, held 5th	Emergency Consult	9%	720	-18.2%	-1 points

1.Practice Plus
36.1%
Held 1st. 2.9K estimated branded searches, -19.4% vs prior month. Share -4.6 points.
2.Tend
25.4%
Held 2nd. 2K estimated branded searches, +20.7% vs prior month. Share +6.3 points.
3.CareHQ
16.2%
Held 3rd. 1.3K estimated branded searches, -18.8% vs prior month. Share -1.9 points.
4.Bettr
13.3%
Held 4th. 1.1K estimated branded searches, 0% vs prior month. Share +1.2 points.
5.Emergency Consult
9%
Held 5th. 720 estimated branded searches, -18.2% vs prior month. Share -1 points.

Which brand is most popular in search among telehealth providers in New Zealand?

5 brands

In October 2026, Practice Plus was the most searched among telehealth providers in New Zealand, with an estimated 2.9K branded searches, 36.1% of all searches for the five tracked by the Brandwave Brand Demand Index. Tend is in 2nd place, 10.7 percentage points behind at 25.4%.

New Zealand telehealth providers, last 12 months ending October 2026
Brand	Share of searches	Peak	Low	Rank
Practice Plus	45.3% → 36.1%	53.7%Jan 2026	36.1%Oct 2026	1st
Tend	15.5% → 25.4%	27.4%Jun 2026	11.2%Dec 2025	3rd → 2nd
CareHQ	15.6% → 16.2%	19.9%Apr 2026	14.3%Jun 2026	2nd → 3rd
Bettr	14.4% → 13.3%	16.3%Mar 2026	10.9%Dec 2025	4th
Emergency Consult	9.2% → 9%	10.3%Aug 2026	5.7%Mar 2026	5th

Each finding as a sentence

Across the 12 months ending October 2026, Practice Plus’ share of searches among telehealth providers in New Zealand decreased from 45.3% to 36.1%.
Across the 12 months ending October 2026, Tend’s share of searches among telehealth providers in New Zealand increased from 15.5% to 25.4%.
Across the 12 months ending October 2026, CareHQ’s share of searches among telehealth providers in New Zealand increased from 15.6% to 16.2%.
Across the 12 months ending October 2026, Bettr’s share of searches among telehealth providers in New Zealand decreased from 14.4% to 13.3%.
Across the 12 months ending October 2026, Practice Plus’ share of searches among telehealth providers in New Zealand peaked at 53.7% in January 2026 and was lowest at 36.1% in October 2026.
Across the 12 months ending October 2026, Tend’s share of searches among telehealth providers in New Zealand peaked at 27.4% in June 2026 and was lowest at 11.2% in December 2025.
Across the 12 months ending October 2026, CareHQ’s share of searches among telehealth providers in New Zealand peaked at 19.9% in April 2026 and was lowest at 14.3% in June 2026.
Across the 12 months ending October 2026, Bettr’s share of searches among telehealth providers in New Zealand peaked at 16.3% in March 2026 and was lowest at 10.9% in December 2025.
Across the 12 months ending October 2026, Emergency Consult’s share of searches among telehealth providers in New Zealand peaked at 10.3% in August 2026 and was lowest at 5.7% in March 2026.
Across the 12 months ending October 2026, Tend rose from 3rd to 2nd among telehealth providers in New Zealand.
Across the 12 months ending October 2026, CareHQ fell from 2nd to 3rd among telehealth providers in New Zealand.
Across the 12 months ending October 2026, Emergency Consult held steady: its share of searches among telehealth providers in New Zealand moved less than 0.5 percentage points.

How did search popularity change for New Zealand telehealth providers in October 2026?

5 changes

In October 2026, Tend gained share of searches among telehealth providers in New Zealand, from 19.1% to 25.4%.
In October 2026, Bettr gained share of searches among telehealth providers in New Zealand, from 12.1% to 13.3%.
In October 2026, Practice Plus lost share of searches among telehealth providers in New Zealand, from 40.7% to 36.1%.
In October 2026, CareHQ lost share of searches among telehealth providers in New Zealand, from 18.1% to 16.2%.
In October 2026, Emergency Consult lost share of searches among telehealth providers in New Zealand, from 10% to 9%.

How are branded searches counted for telehealth providers?

7 search terms

Each brand's share of searches among telehealth providers comes from the terms listed under its name. When people mostly search for a brand because of something else it sells, only the searches that name this product count here.