Brandwave

CareHQ vs Emergency Consult:Which is more popular in New Zealand?

In October 2026, CareHQ had more branded searches than Emergency Consult among telehealth providers in New Zealand. CareHQ had about 1,300 branded searches, while Emergency Consult had 720. CareHQ made up 16.2% of all telehealth provider searches we track, and Emergency Consult accounted for 9%. When we asked ChatGPT and Google AI Overviews about telehealth providers, CareHQ appeared in all five answers and Emergency Consult in two. CareHQ was mentioned before Emergency Consult in four out of five answers.

Among telehealth providers in New Zealand in October 2026

Who do people search for more?

CareHQ, about 81% more searches than Emergency Consult

CareHQ 1.3K searchesEmergency Consult 720 searches

Who does AI mention more?

CareHQ, mentioned in every answer we collected

CareHQ in 5 of 5Emergency Consult in 2 of 5

Who does AI recommend more?

CareHQ, named ahead of Emergency Consult in 4 of 5 answers

CareHQ first in 4Emergency Consult first in 1

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Top telehealth providers in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, CareHQ appeared in all five answers. Emergency Consult was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. CareHQ was listed before Emergency Consult in four out of five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Tend1st
  2. CareHQ2nd
  3. Practice Plus3rd
  4. Bettr4th
  5. Emergency Consult5th

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Tend5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • CareHQ5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Practice Plus4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Bettr3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Emergency Consult2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about telehealth providers

5 answers

Brands are shown in the order each answer named them. The survey took place in New Zealand on October 21, 2026.

Is CareHQ or Emergency Consult more popular in search?

This chart shows how often people search Google for CareHQ and Emergency Consult by name. Each line represents a brand's share of searches for all five telehealth providers we track, month by month, from searches in New Zealand.

CareHQ and Emergency Consult among telehealth providers in New Zealand, by month

Share of searches by month for CareHQ, Emergency Consult. The figures are in the table below the chart.

View monthly share of searches table
MonthPractice PlusTendCareHQBettrEmergency Consult
Nov 202545.3%15.5%15.6%14.4%9.2%
Dec 202551.1%11.2%18.4%10.9%8.4%
Jan 202653.7%12.1%14.9%12.1%7.2%
Feb 202647.9%13%16.5%14.7%7.9%
Mar 202642.6%16.3%19.1%16.3%5.7%
Apr 202644.4%14.5%19.9%15.2%6%
May 202643.8%14.7%19.6%14.7%7.3%
Jun 202639.6%27.4%14.3%12.2%6.5%
Jul 202647.8%14.9%17.4%12.1%7.8%
Aug 202642.9%16.2%19.1%11.4%10.3%
Sep 202640.7%19.1%18.1%12.1%10%
Oct 202636.1%25.4%16.2%13.3%9%

How has branded search for CareHQ and Emergency Consult changed in New Zealand over the last 12 months?

3 findings

How did search popularity change for New Zealand telehealth providers in October 2026?

2 changes

  1. In October 2026, CareHQ lost share of searches among telehealth providers in New Zealand, from 18.1% to 16.2%.

  2. In October 2026, Emergency Consult lost share of searches among telehealth providers in New Zealand, from 10% to 9%.

How are CareHQ’s and Emergency Consult’s branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using CareHQ’s and Emergency Consult’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

CareHQ

1 branded search term

  • carehq

Emergency Consult

1 branded search term

  • emergency consult

How the Brand Demand Index is measured

Other head-to-heads among telehealth providers

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