ecoPortal vs PagerDuty:Which is more popular?
In September 2026, ecoPortal had more branded searches than PagerDuty among incident management platforms in New Zealand. ecoPortal had about 880 branded searches, while PagerDuty had 390. ecoPortal made up 25.9% of all incident management platform searches we track, and PagerDuty accounted for 11.5%. When we asked ChatGPT and Google AI Overviews about incident management platforms, PagerDuty appeared in all five answers and ecoPortal in two. PagerDuty was mentioned before ecoPortal in three out of five answers.
Who do people search for more?
ecoPortal, about 2 searches for every 1 for PagerDuty
Who does AI mention more?
PagerDuty, mentioned in every answer we collected
Who does AI recommend more?
PagerDuty, named ahead of ecoPortal in 3 of 5 answers
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Top incident management platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, PagerDuty appeared in all five answers. ecoPortal was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. PagerDuty was listed before ecoPortal in three out of five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- PagerDuty5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Jira Service Management3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
SiteApp Pro2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers- ecoPortal2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Rootly2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
incident.io2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
FireHydrant0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Squadcast0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about incident management platforms
5 answers
Asked ChatGPT
“Which incident management platform should I use in New Zealand?”
Asked ChatGPT
“What are the best incident management platforms in New Zealand?”
Asked ChatGPT
“What's the best incident management platform in New Zealand for a service outage?”
Searched Google, AI Overview
“incident management platforms”
Searched Google, AI Overview
“service outage software”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in New Zealand on October 21, 2026.
Is ecoPortal or PagerDuty more popular in search?
This chart shows how often people search Google for ecoPortal and PagerDuty by name. Each line represents a brand's share of searches for all eight incident management platforms we track, month by month, from searches in New Zealand.
Share of searches by month for ecoPortal, PagerDuty. The figures are in the table below the chart.
View monthly share of searches table
| Month | SiteApp Pro | ecoPortal | FireHydrant | PagerDuty | Jira Service Management | Rootly | Squadcast | incident.io |
|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 26.2% | 26.2% | 26.2% | 11.6% | 5.1% | 1.5% | 2.1% | 1.2% |
| Nov 2025 | 25.4% | 28.8% | 25.4% | 11.2% | 4.9% | 2% | 1.4% | 0.86% |
| Dec 2025 | 21.7% | 26.5% | 32.4% | 11.8% | 4% | 1.8% | 1.1% | 0.74% |
| Jan 2026 | 24.7% | 24.7% | 30.2% | 11% | 4.8% | 3.1% | 1% | 0.34% |
| Feb 2026 | 26.8% | 26.8% | 26.8% | 11.9% | 5.2% | 0.91% | 1.2% | 0.3% |
| Mar 2026 | 27.3% | 27.3% | 24% | 13.1% | 4.6% | 1.9% | 0.82% | 0.82% |
| Apr 2026 | 28.4% | 23.2% | 28.4% | 12.6% | 4.5% | 1.3% | 0.97% | 0.65% |
| May 2026 | 30% | 24.6% | 24.6% | 13.3% | 4.8% | 1.4% | 0.68% | 0.68% |
| Jun 2026 | 29.1% | 25.6% | 25.6% | 11.3% | 6.1% | 1.2% | 0.58% | 0.58% |
| Jul 2026 | 30.5% | 26.8% | 26.8% | 9.8% | 4.3% | 1.2% | 0.3% | 0.3% |
| Aug 2026 | 31.2% | 22.4% | 27.4% | 10% | 6.5% | 1.2% | 0.62% | 0.62% |
| Sep 2026 | 29.4% | 25.9% | 25.9% | 11.5% | 5% | 0.88% | 0.88% | 0.59% |
How has the ecoPortal and PagerDuty comparison changed over the last 12 months?
3 findings
- ecoPortal was ahead of PagerDuty in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, ecoPortal’s share of searches among incident management platforms in New Zealand moved from 26.2% to 25.9%, and its estimated monthly branded searches held steady at 880.
- Across the 12 months ending September 2026, PagerDuty’s share of searches among incident management platforms in New Zealand moved from 11.6% to 11.5%, and its estimated monthly branded searches held steady at 390.
How did search popularity change for New Zealand incident management platforms in September 2026?
2 changes
In September 2026, ecoPortal overtook FireHydrant to rank 2nd among incident management platforms in New Zealand, with 25.9% of the searches.
In September 2026, PagerDuty gained share of searches among incident management platforms in New Zealand, from 10% to 11.5%.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using ecoPortal’s and PagerDuty’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among incident management platforms
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