Brandwave

How popular isGainsight in search?

In August 2026, there were an estimated 40 branded searches for Gainsight in New Zealand which is down 20% over the last 11 months. Gainsight holds 21.1% estimated Share of Search among New Zealand customer success platforms and is ranked 2nd of 5 competitors for search popularity.

Share of Search, August 2026
  1. Vitally42.1%
  2. Gainsight21.1%
  3. ChurnZero15.8%
  4. Planhat15.8%
  5. Odie5.3%
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Which customer success platforms compete with Gainsight?

Gainsight against customer success platforms in New Zealand, by month

Share of Search by month for Vitally, Gainsight, ChurnZero, Planhat, Odie. The figures are in the table below the chart.

View monthly share of search table
MonthVitallyGainsightChurnZeroPlanhatOdie
Oct 202530.8%38.5%15.4%7.7%7.7%
Nov 202524%48%8%12%8%
Dec 202528.6%38.1%14.3%14.3%4.8%
Jan 202622.2%38.9%16.7%11.1%11.1%
Feb 202612.5%43.8%18.8%12.5%12.5%
Mar 202631.3%25%18.8%18.8%6.3%
Apr 202635.7%35.7%14.3%7.1%7.1%
May 202630.8%30.8%15.4%15.4%7.7%
Jun 202640%20%20%13.3%6.7%
Jul 202635.7%21.4%21.4%7.1%14.3%
Aug 202642.1%21.1%15.8%15.8%5.3%
Sep 2026—————
  1. 1.Vitally

    42.1%

    held 1st · 80 estimated branded searches · +60% vs prior month · +6.4 points

  2. 2.Gainsight

    21.1%

    moved from 3rd to 2nd · 40 estimated branded searches · +33.3% vs prior month · -0.4 points

  3. 3.ChurnZero

    15.8%

    moved from 2nd to 3rd · 30 estimated branded searches · 0% vs prior month · -5.6 points

  4. 4.Planhat

    15.8%

    moved from 5th to 4th · 30 estimated branded searches · +200% vs prior month · +8.6 points

  5. 5.Odie

    5.3%

    moved from 4th to 5th · 10 estimated branded searches · -50% vs prior month · -9 points

Compare search popularity between Gainsight and its closest rivals

How has branded search demand for Gainsight changed in New Zealand over the last 12 months?

  • Across the 11 months ending August 2026, estimated monthly branded searches for Gainsight in New Zealand fell from 50 to 40.
  • Across the 11 months ending August 2026, Gainsight’s estimated Share of Search among customer success platforms in New Zealand decreased from 38.5% to 21.1%.
  • Across the 11 months ending August 2026, Gainsight’s estimated Share of Search among customer success platforms in New Zealand peaked at 48% in November 2025 and was lowest at 20% in June 2026.
  • Across the 11 months ending August 2026, Gainsight fell from 1st to 2nd among customer success platforms in New Zealand.

How did search popularity change for New Zealand customer success platforms in August 2026?

  1. In August 2026, Planhat overtook Odie to rank 4th among customer success platforms in New Zealand, at 15.8%.

  2. In August 2026, Vitally gained estimated Share of Search among customer success platforms in New Zealand, from 35.7% to 42.1%.

  3. In August 2026, Odie lost estimated Share of Search among customer success platforms in New Zealand, from 14.3% to 5.3%.

  4. In August 2026, ChurnZero lost estimated Share of Search among customer success platforms in New Zealand, from 21.4% to 15.8%.

  5. In August 2026, Gainsight rose from 3rd to 2nd among customer success platforms in New Zealand.

How is Gainsight measured?

Brandwave collects information about searches that people make online using Gainsight’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

18 branded search terms

  • gainsight
  • gainsight app
  • gainsight aptrinsic
  • gainsight community
  • gainsight company
  • gainsight cs
  • gainsight csm
  • gainsight customer 360
  • gainsight customer success
  • gainsight cx
  • gainsight near me
  • gainsight pricing
  • gainsight products
  • gainsight px
  • gainsight px pricing
  • gainsight software
  • gainsight staircase ai
  • staircase ai

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How the Brand Demand Index is measured

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Is Gainsight your brand?

Put your own campaigns, spend and outcomes next to this demand line, so you can see which of your marketing lined up with the movements above.