ChurnZero vs Gainsight:Which is more popular by branded search in New Zealand?
In August 2026, Gainsight had more branded searches than ChurnZero among customer success platforms in New Zealand. Gainsight was estimated to have 40 branded searches compared to ChurnZero’s 30, and held a 21.1% Share of Search versus ChurnZero’s 15.8%.
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Which is more popular in search, ChurnZero or Gainsight?
Compare customer success platforms New Zealand account teams can use to manage customer relationships. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for Gainsight, ChurnZero. The figures are in the table below the chart.
View monthly share of search table
| Month | Vitally | Gainsight | ChurnZero | Planhat | Odie |
|---|---|---|---|---|---|
| Oct 2025 | 30.8% | 38.5% | 15.4% | 7.7% | 7.7% |
| Nov 2025 | 24% | 48% | 8% | 12% | 8% |
| Dec 2025 | 28.6% | 38.1% | 14.3% | 14.3% | 4.8% |
| Jan 2026 | 22.2% | 38.9% | 16.7% | 11.1% | 11.1% |
| Feb 2026 | 12.5% | 43.8% | 18.8% | 12.5% | 12.5% |
| Mar 2026 | 31.3% | 25% | 18.8% | 18.8% | 6.3% |
| Apr 2026 | 35.7% | 35.7% | 14.3% | 7.1% | 7.1% |
| May 2026 | 30.8% | 30.8% | 15.4% | 15.4% | 7.7% |
| Jun 2026 | 40% | 20% | 20% | 13.3% | 6.7% |
| Jul 2026 | 35.7% | 21.4% | 21.4% | 7.1% | 14.3% |
| Aug 2026 | 42.1% | 21.1% | 15.8% | 15.8% | 5.3% |
| Sep 2026 | — | — | — | — | — |
How has the ChurnZero and Gainsight comparison changed over the last 12 months?
3 findings
- Gainsight was ahead of ChurnZero in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, ChurnZero’s estimated Share of Search among customer success platforms in New Zealand moved from 15.4% to 15.8%, and its estimated monthly branded searches moved from 20 to 30.
- Across the 11 months ending August 2026, Gainsight’s estimated Share of Search among customer success platforms in New Zealand moved from 38.5% to 21.1%, and its estimated monthly branded searches moved from 50 to 40.
How did search popularity change for New Zealand customer success platforms in August 2026?
2 changes
In August 2026, ChurnZero lost estimated Share of Search among customer success platforms in New Zealand, from 21.4% to 15.8%.
In August 2026, Gainsight rose from 3rd to 2nd among customer success platforms in New Zealand.
How each brand is measured
Brandwave collects information about searches that people make online using ChurnZero’s and Gainsight’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
ChurnZero
6 branded search terms
- app churnzero
- churn zero
- churn zero pricing
- churnzero
- churnzero demo
- churnzero pricing
Gainsight
18 branded search terms
- gainsight
- gainsight app
- gainsight aptrinsic
- gainsight community
- gainsight company
- gainsight cs
- gainsight csm
- gainsight customer 360
- gainsight customer success
- gainsight cx
- gainsight near me
- gainsight pricing
- gainsight products
- gainsight px
- gainsight px pricing
- gainsight software
- gainsight staircase ai
- staircase ai
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