Brandwave

Dialpad vs Zoom:Which is more popular by branded search?

In August 2026, Dialpad had more branded searches than Zoom among unified communications platforms worldwide. Dialpad was estimated to have 93.5K branded searches compared to Zoom’s 34K, and held a 21.9% Share of Search versus Zoom’s 8%. These are worldwide searches for English-language branded terms.

Share of Search among unified communications platforms worldwide in August 2026Which is more popular in search, Dialpad or Zoom?
Dialpad21.9%93.5K searches
vs
Zoom8%34K searches

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Which is more popular in search, Dialpad or Zoom?

Compare the platforms that combine calls, chat and meetings. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Dialpad and Zoom among unified communications platforms worldwide, by month

Share of Search by month for Dialpad, Zoom. The figures are in the table below the chart.

View monthly share of search table
MonthRingCentralDialpadAircallNextivaZoom
Oct 202543.5%18.2%18.1%10.3%9.8%
Nov 202544.5%17.7%17.6%12.4%7.8%
Dec 202545.4%18.5%15.1%12.9%8.2%
Jan 202637.7%15.9%28.4%11%7.1%
Feb 202641.8%17.4%20.9%12.2%7.7%
Mar 202644%18.5%18.3%10.9%8.2%
Apr 202645.5%19.1%15.5%11.4%8.5%
May 202643.4%18%17.8%12.8%8%
Jun 202641.9%21.1%17.2%12.1%7.7%
Jul 202641.8%21.2%17.3%12%7.7%
Aug 202643.1%21.9%14.7%12.3%8%
Sep 2026—————

How has the Dialpad and Zoom comparison changed over the last 12 months?

How did search popularity change for unified communications platforms worldwide in August 2026?

  1. In August 2026, Dialpad gained estimated Share of Search among unified communications platforms worldwide, from 21.2% to 21.9%.

  2. Estimated monthly branded searches for Zoom worldwide fell 32.3% over 11 measured months, from 50.3K to 34K in August 2026.

How each brand is measured

Brandwave collects information about searches that people make online using Dialpad’s and Zoom’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Dialpad

6 branded search terms

  • dialpad
  • dialpad app
  • dialpad business phone
  • dialpad com
  • dialpad connect
  • dialpad software

Zoom

3 branded search terms

  • video meeting zoom
  • zoom com
  • zoom video meeting

How the Brand Demand Index is measured

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