Nextiva vs Zoom Phone:Which is more popular?
In September 2026, Zoom Phone had more branded searches than Nextiva among VoIP providers worldwide. Zoom Phone had about 27,100 branded searches, while Nextiva had 880. Zoom Phone made up 3.9% of all VoIP provider searches we track, and Nextiva accounted for 0.13%. When we asked ChatGPT and Google AI Overviews about VoIP providers, Zoom Phone appeared in all four answers and Nextiva in three. Zoom Phone was mentioned before Nextiva in three out of four answers.
Who do people search for more?
Zoom Phone, about 31 searches for every 1 for Nextiva
Who does AI mention more?
Zoom Phone, mentioned in every answer we collected
Who does AI recommend more?
Zoom Phone, named ahead of Nextiva in 3 of 4 answers
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Top VoIP providers in ChatGPT and Google AI Overviews
In three ChatGPT questions and one Google AI Overview, Zoom Phone appeared in all four answers. Nextiva was mentioned in three out of four: in two of the three ChatGPT answers and in the Google AI Overview. Zoom Phone was listed before Nextiva in three out of four answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
RingCentral1st- Zoom Phone2nd
Nextiva3rd
Ooma4th
Dialpad5th
8x86th
Vonage–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- RingCentral4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
- Ooma4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
- Zoom Phone4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
- Nextiva3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
- 8x81 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
- Dialpad1 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
- Vonage0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
See every answer about VoIP providers
4 answers
Asked ChatGPT
“Which VoIP provider should I use?”
Asked ChatGPT
“What are the best VoIP providers?”
Asked ChatGPT
“What's the best VoIP provider for business calling?”
Searched Google, AI Overview
“voip providers”
Google showed no AI Overview for this search.
Searched Google, AI Overview
“business phone system”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is Nextiva or Zoom Phone more popular in search?
This chart shows how often people search Google for Nextiva and Zoom Phone by name. Each line represents a brand's share of searches for all seven VoIP providers we track, month by month, from English-language searches worldwide.
Share of searches by month for Zoom Phone, Nextiva. The figures are in the table below the chart.
View monthly share of searches table
| Month | 8x8 | RingCentral | Dialpad | Ooma | Vonage | Zoom Phone | Nextiva |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 36.2% | 27.3% | 11.4% | 9.4% | 11.4% | 4.2% | 0.13% |
| Nov 2025 | 35.4% | 26.8% | 11.2% | 11.2% | 11.2% | 4.1% | 0.13% |
| Dec 2025 | 31.7% | 28.3% | 11.8% | 11.8% | 11.8% | 4.3% | 0.14% |
| Jan 2026 | 31.7% | 29.2% | 12.3% | 10% | 12.2% | 4.5% | 0.14% |
| Feb 2026 | 34.9% | 26.8% | 11.1% | 11% | 11% | 4.9% | 0.15% |
| Mar 2026 | 32.4% | 28.9% | 12.1% | 9.9% | 12.1% | 4.4% | 0.13% |
| Apr 2026 | 32.4% | 29.9% | 12.5% | 10.2% | 10.2% | 4.6% | 0.14% |
| May 2026 | 31.2% | 28.4% | 11.7% | 11.7% | 11.7% | 5.2% | 0.16% |
| Jun 2026 | 22.6% | 30.8% | 15.5% | 12.7% | 12.7% | 5.7% | 0.15% |
| Jul 2026 | 18.8% | 31.1% | 15.7% | 15.7% | 12.8% | 5.7% | 0.15% |
| Aug 2026 | 26.4% | 29.3% | 12% | 14.7% | 12% | 5.4% | 0.16% |
| Sep 2026 | 33.7% | 25.5% | 13% | 13% | 10.7% | 3.9% | 0.13% |
How has the Nextiva and Zoom Phone comparison changed over the last 12 months?
3 findings
- Zoom Phone was ahead of Nextiva in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Nextiva’s share of searches among VoIP providers worldwide held steady at 0.13%, and its estimated monthly branded searches moved from 1K to 880.
- Across the 12 months ending September 2026, Zoom Phone’s share of searches among VoIP providers worldwide moved from 4.2% to 3.9%, and its estimated monthly branded searches moved from 33.1K to 27.1K.
How did search popularity change for VoIP providers worldwide in September 2026?
2 changes
In September 2026, Zoom Phone lost share of searches among VoIP providers worldwide, from 5.4% to 3.9%.
Estimated monthly branded searches for Nextiva worldwide fell 12% over 12 measured months, from 1K to 880 in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Nextiva’s and Zoom Phone’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Nextiva
1 branded search term
- nextiva app
Zoom Phone
1 branded search term
- zoom phone
Other head-to-heads among VoIP providers
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