Dialpad vs Zoom Phone:Which is more popular?
In September 2026, Dialpad had more branded searches than Zoom Phone among VoIP providers worldwide. Dialpad had about 90,500 branded searches, while Zoom Phone had 27,100. Dialpad made up 13% of all VoIP provider searches we track, and Zoom Phone accounted for 3.9%. When we asked ChatGPT and Google AI Overviews about VoIP providers, Zoom Phone appeared in all four answers and Dialpad in one. Zoom Phone was mentioned before Dialpad in every answer.
Who do people search for more?
Dialpad, about 3 searches for every 1 for Zoom Phone
Who does AI mention more?
Zoom Phone, mentioned in every answer we collected
Who does AI recommend more?
Zoom Phone, named ahead of Dialpad in every answer
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Top VoIP providers in ChatGPT and Google AI Overviews
In three ChatGPT questions and one Google AI Overview, Zoom Phone appeared in all four answers. Dialpad was mentioned in one out of four: in one of the three ChatGPT answers, but not in the Google AI Overview. Zoom Phone was listed before Dialpad in every answer.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
RingCentral1st- Zoom Phone2nd
Nextiva3rd
Ooma4th- Dialpad5th
8x86th
Vonage–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- RingCentral4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
- Ooma4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
- Zoom Phone4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
- Nextiva3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
- 8x81 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
- Dialpad1 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
- Vonage0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
See every answer about VoIP providers
4 answers
Asked ChatGPT
“Which VoIP provider should I use?”
Asked ChatGPT
“What are the best VoIP providers?”
Asked ChatGPT
“What's the best VoIP provider for business calling?”
Searched Google, AI Overview
“voip providers”
Google showed no AI Overview for this search.
Searched Google, AI Overview
“business phone system”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is Dialpad or Zoom Phone more popular in search?
This chart shows how often people search Google for Dialpad and Zoom Phone by name. Each line represents a brand's share of searches for all seven VoIP providers we track, month by month, from English-language searches worldwide.
Share of searches by month for Dialpad, Zoom Phone. The figures are in the table below the chart.
View monthly share of searches table
| Month | 8x8 | RingCentral | Dialpad | Ooma | Vonage | Zoom Phone | Nextiva |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 36.2% | 27.3% | 11.4% | 9.4% | 11.4% | 4.2% | 0.13% |
| Nov 2025 | 35.4% | 26.8% | 11.2% | 11.2% | 11.2% | 4.1% | 0.13% |
| Dec 2025 | 31.7% | 28.3% | 11.8% | 11.8% | 11.8% | 4.3% | 0.14% |
| Jan 2026 | 31.7% | 29.2% | 12.3% | 10% | 12.2% | 4.5% | 0.14% |
| Feb 2026 | 34.9% | 26.8% | 11.1% | 11% | 11% | 4.9% | 0.15% |
| Mar 2026 | 32.4% | 28.9% | 12.1% | 9.9% | 12.1% | 4.4% | 0.13% |
| Apr 2026 | 32.4% | 29.9% | 12.5% | 10.2% | 10.2% | 4.6% | 0.14% |
| May 2026 | 31.2% | 28.4% | 11.7% | 11.7% | 11.7% | 5.2% | 0.16% |
| Jun 2026 | 22.6% | 30.8% | 15.5% | 12.7% | 12.7% | 5.7% | 0.15% |
| Jul 2026 | 18.8% | 31.1% | 15.7% | 15.7% | 12.8% | 5.7% | 0.15% |
| Aug 2026 | 26.4% | 29.3% | 12% | 14.7% | 12% | 5.4% | 0.16% |
| Sep 2026 | 33.7% | 25.5% | 13% | 13% | 10.7% | 3.9% | 0.13% |
How has the Dialpad and Zoom Phone comparison changed over the last 12 months?
3 findings
- Dialpad was ahead of Zoom Phone in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Dialpad’s share of searches among VoIP providers worldwide moved from 11.4% to 13%, and its estimated monthly branded searches held steady at 90.5K.
- Across the 12 months ending September 2026, Zoom Phone’s share of searches among VoIP providers worldwide moved from 4.2% to 3.9%, and its estimated monthly branded searches moved from 33.1K to 27.1K.
How did search popularity change for VoIP providers worldwide in September 2026?
2 changes
In September 2026, Dialpad overtook Ooma to rank 3rd among VoIP providers worldwide, with 13% of the searches.
In September 2026, Zoom Phone lost share of searches among VoIP providers worldwide, from 5.4% to 3.9%.
How are branded searches counted?
3 search terms
Brandwave collects information about searches that people make online using Dialpad’s and Zoom Phone’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Dialpad
2 branded search terms
- dialpad
- dialpad business phone
Zoom Phone
1 branded search term
- zoom phone
Other head-to-heads among VoIP providers
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