Jira Service Management vs ManageEngine:Which is searched more?
In September 2026, ManageEngine had more branded searches than Jira Service Management among IT service management tools worldwide. ManageEngine was estimated to have 58.5K branded searches compared to Jira Service Management’s 6.6K, and held a 12.1% Share of Search versus Jira Service Management’s 1.4%. These are worldwide searches for English-language branded terms.
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Which is more popular in search, Jira Service Management or ManageEngine?
Compare the it service management tools people choose between. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for ManageEngine, Jira Service Management. The figures are in the table below the chart.
View monthly share of search table
| Month | ServiceNow | ManageEngine | Freshservice | HaloITSM | Jira Service Management |
|---|---|---|---|---|---|
| Oct 2025 | 78.4% | 12.2% | 7.1% | 0.94% | 1.4% |
| Nov 2025 | 77.9% | 12.5% | 7% | 0.93% | 1.7% |
| Dec 2025 | 78.3% | 12.5% | 7% | 0.77% | 1.4% |
| Jan 2026 | 80.1% | 10.5% | 7.2% | 0.78% | 1.4% |
| Feb 2026 | 81.1% | 10.6% | 6% | 0.79% | 1.5% |
| Mar 2026 | 78.2% | 12.4% | 7% | 0.94% | 1.4% |
| Apr 2026 | 83% | 9.1% | 6.1% | 0.81% | 1% |
| May 2026 | 82.9% | 9.3% | 6.1% | 0.66% | 1% |
| Jun 2026 | 83.3% | 8.9% | 6.1% | 0.67% | 1% |
| Jul 2026 | 81.6% | 10.6% | 6% | 0.8% | 0.98% |
| Aug 2026 | 78.4% | 12.5% | 7.1% | 0.94% | 1.2% |
| Sep 2026 | 76.4% | 12.1% | 8.4% | 1.7% | 1.4% |
How has the Jira Service Management and ManageEngine comparison changed over the last 12 months?
3 findings
- ManageEngine was ahead of Jira Service Management in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Jira Service Management’s estimated Share of Search among IT service management tools worldwide held steady at 1.4%, and its estimated monthly branded searches moved from 8.1K to 6.6K.
- Across the 12 months ending September 2026, ManageEngine’s estimated Share of Search among IT service management tools worldwide moved from 12.2% to 12.1%, and its estimated monthly branded searches moved from 70K to 58.5K.
How did search popularity change for IT service management tools worldwide in September 2026?
3 changes
In September 2026, HaloITSM overtook Jira Service Management to rank 4th among IT service management tools worldwide, with 1.7% estimated Share of Search.
Estimated monthly branded searches for Jira Service Management worldwide fell 18.5% over 12 measured months, from 8.1K to 6.6K in September 2026.
Estimated monthly branded searches for ManageEngine worldwide fell 16.4% over 12 measured months, from 70K to 58.5K in September 2026.
Other head-to-heads among IT service management tools
How each brand is measured
Brandwave collects information about searches that people make online using Jira Service Management’s and ManageEngine’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Jira Service Management
1 branded search term
- jira service desk
ManageEngine
3 branded search terms
- manageengine
- manageengine plus
- manageengine service desk
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