Freshservice vs ManageEngine:Which is searched more?
In September 2026, ManageEngine had more branded searches than Freshservice among IT service management tools worldwide. ManageEngine was estimated to have 58.5K branded searches compared to Freshservice’s 40.5K, and held a 12.1% Share of Search versus Freshservice’s 8.4%. These are worldwide searches for English-language branded terms.
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Which is more popular in search, Freshservice or ManageEngine?
Compare the it service management tools people choose between. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for ManageEngine, Freshservice. The figures are in the table below the chart.
View monthly share of search table
| Month | ServiceNow | ManageEngine | Freshservice | HaloITSM | Jira Service Management |
|---|---|---|---|---|---|
| Oct 2025 | 78.4% | 12.2% | 7.1% | 0.94% | 1.4% |
| Nov 2025 | 77.9% | 12.5% | 7% | 0.93% | 1.7% |
| Dec 2025 | 78.3% | 12.5% | 7% | 0.77% | 1.4% |
| Jan 2026 | 80.1% | 10.5% | 7.2% | 0.78% | 1.4% |
| Feb 2026 | 81.1% | 10.6% | 6% | 0.79% | 1.5% |
| Mar 2026 | 78.2% | 12.4% | 7% | 0.94% | 1.4% |
| Apr 2026 | 83% | 9.1% | 6.1% | 0.81% | 1% |
| May 2026 | 82.9% | 9.3% | 6.1% | 0.66% | 1% |
| Jun 2026 | 83.3% | 8.9% | 6.1% | 0.67% | 1% |
| Jul 2026 | 81.6% | 10.6% | 6% | 0.8% | 0.98% |
| Aug 2026 | 78.4% | 12.5% | 7.1% | 0.94% | 1.2% |
| Sep 2026 | 76.4% | 12.1% | 8.4% | 1.7% | 1.4% |
How has the Freshservice and ManageEngine comparison changed over the last 12 months?
3 findings
- ManageEngine was ahead of Freshservice in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Freshservice’s estimated Share of Search among IT service management tools worldwide moved from 7.1% to 8.4%, and its estimated monthly branded searches held steady at 40.5K.
- Across the 12 months ending September 2026, ManageEngine’s estimated Share of Search among IT service management tools worldwide moved from 12.2% to 12.1%, and its estimated monthly branded searches moved from 70K to 58.5K.
How did search popularity change for IT service management tools worldwide in September 2026?
2 changes
In September 2026, Freshservice gained estimated Share of Search among IT service management tools worldwide, from 7.1% to 8.4%.
Estimated monthly branded searches for ManageEngine worldwide fell 16.4% over 12 measured months, from 70K to 58.5K in September 2026.
Other head-to-heads among IT service management tools
How each brand is measured
Brandwave collects information about searches that people make online using Freshservice’s and ManageEngine’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Freshservice
1 branded search term
- freshservice
ManageEngine
3 branded search terms
- manageengine
- manageengine plus
- manageengine service desk
Put your own brand in this comparison
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