How popular isVitally in search?
In August 2026, there were an estimated 10K branded searches for Vitally worldwide which is up 48.6% over the last 11 months. Vitally holds 39.7% estimated Share of Search among customer success platforms worldwide and is ranked 1st of 5 competitors for search popularity. Worldwide · English terms: these are worldwide searches for English-language branded terms.
Vitally39.7%
Planhat32.3%
ChurnZero17.5%ClientSuccess6.5%
Custify4%
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Which customer success platforms compete with Vitally?
Share of Search by month for Vitally, Planhat, ChurnZero, ClientSuccess, Custify. The figures are in the table below the chart.
View monthly share of search table
| Month | Vitally | Planhat | ChurnZero | ClientSuccess | Custify |
|---|---|---|---|---|---|
| Oct 2025 | 26.2% | 38.8% | 21.1% | 7.6% | 6.3% |
| Nov 2025 | 30.6% | 37.1% | 20.2% | 6.1% | 6% |
| Dec 2025 | 44% | 29.4% | 15.9% | 5.9% | 4.7% |
| Jan 2026 | 22.5% | 40.7% | 22.2% | 8% | 6.6% |
| Feb 2026 | 40.1% | 32.5% | 17.7% | 6.4% | 3.3% |
| Mar 2026 | 32.4% | 39.3% | 17.5% | 6.6% | 4.2% |
| Apr 2026 | 40.4% | 32.9% | 17.9% | 5.4% | 3.3% |
| May 2026 | 41.8% | 34.1% | 15.1% | 5.6% | 3.5% |
| Jun 2026 | 37% | 36.8% | 16.3% | 6% | 3.7% |
| Jul 2026 | 16.2% | 44.8% | 24.3% | 9.1% | 5.5% |
| Aug 2026 | 39.7% | 32.3% | 17.5% | 6.5% | 4% |
| Sep 2026 | — | — | — | — | — |
| Rank | Brand | Share of Search | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, moved from 3rd to 1st | 39.7% | 10K | +239.1% | +23.4 pointsmoved from 3rd to 1st | |
| 2, moved from 1st to 2nd | 32.3% | 8.1K | -0.25% | -12.6 pointsmoved from 1st to 2nd | |
| 3, moved from 2nd to 3rd | 17.5% | 4.4K | 0% | -6.8 pointsmoved from 2nd to 3rd | |
| 4, held 4th | 6.5% | 1.6K | -0.61% | -2.6 points | |
| 5, held 5th | 4% | 1K | +1% | -1.5 points |
1.
Vitally39.7%
moved from 3rd to 1st · 10K estimated branded searches · +239.1% vs prior month · +23.4 points
2.
Planhat32.3%
moved from 1st to 2nd · 8.1K estimated branded searches · -0.25% vs prior month · -12.6 points
17.5%
moved from 2nd to 3rd · 4.4K estimated branded searches · 0% vs prior month · -6.8 points
6.5%
held 4th · 1.6K estimated branded searches · -0.61% vs prior month · -2.6 points
5.
Custify4%
held 5th · 1K estimated branded searches · +1% vs prior month · -1.5 points
Compare search popularity between Vitally and its closest rivals
How has branded search demand for Vitally changed worldwide over the last 12 months?
4 findings
- Across the 11 months ending August 2026, estimated monthly branded searches for Vitally worldwide rose from 6.7K to 10K.
- Across the 11 months ending August 2026, Vitally’s estimated Share of Search among customer success platforms worldwide increased from 26.2% to 39.7%.
- Across the 11 months ending August 2026, Vitally’s estimated Share of Search among customer success platforms worldwide peaked at 44% in December 2025 and was lowest at 16.2% in July 2026.
- Across the 11 months ending August 2026, Vitally rose from 2nd to 1st among customer success platforms worldwide.
How did search popularity change for customer success platforms worldwide in August 2026?
5 changes
In August 2026, Vitally overtook ChurnZero to take the highest estimated Share of Search among customer success platforms worldwide, at 39.7%.
In August 2026, Planhat lost estimated Share of Search among customer success platforms worldwide, from 44.8% to 32.3%.
In August 2026, ChurnZero lost estimated Share of Search among customer success platforms worldwide, from 24.3% to 17.5%.
In August 2026, ClientSuccess lost estimated Share of Search among customer success platforms worldwide, from 9.1% to 6.5%.
In August 2026, Custify lost estimated Share of Search among customer success platforms worldwide, from 5.5% to 4%.
How is Vitally measured?
Brandwave collects information about searches that people make online using Vitally’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.
2 branded search terms
- vitally cs
- vitally customer success
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