Brandwave

How popular isDrift in search?

In August 2026, there were an estimated 390 branded searches for Drift worldwide which is down 55.7% over the last 11 months. Drift holds 0.76% estimated Share of Search among live chat software worldwide and is ranked 5th of 5 competitors for search popularity. These are worldwide searches for English-language branded terms.

Share of Search, August 2026
  1. Tidio57.9%
  2. Crisp20.2%
  3. Intercom11.7%
  4. LiveChat9.4%
  5. Drift0.76%
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Which live chat software compete with Drift?

Drift against live chat software worldwide, by month

Share of Search by month for Tidio, Crisp, Intercom, LiveChat, Drift. The figures are in the table below the chart.

View monthly share of search table
MonthTidioCrispIntercomLiveChatDrift
Oct 202570.5%9.3%7.2%11.8%1.2%
Nov 202573%9.6%6%10.6%0.8%
Dec 202574.4%9.6%7%8%0.98%
Jan 202677.6%7%7.1%7.5%0.85%
Feb 202668.3%6.2%7.5%17.1%0.9%
Mar 202670.2%6.1%8.7%14%1.1%
Apr 202676%7.1%9.8%6.4%0.68%
May 202670.1%6.6%13.9%8.7%0.76%
Jun 202656.9%16.3%16.3%9.8%0.61%
Jul 202665.1%10.7%13.7%9.2%1.3%
Aug 202657.9%20.2%11.7%9.4%0.76%
Sep 2026—————
  1. 1.Tidio

    57.9%

    Held 1st. 29.7K estimated branded searches, -2% vs prior month. Share -7.2 points.

  2. 2.Crisp

    20.2%

    Moved from 3rd to 2nd. 10.4K estimated branded searches, +108% vs prior month. Share +9.5 points.

  3. 3.Intercom

    11.7%

    Moved from 2nd to 3rd. 6K estimated branded searches, -5.5% vs prior month. Share -1.9 points.

  4. 4.LiveChat

    9.4%

    Held 4th. 4.8K estimated branded searches, +11.6% vs prior month. Share +0.1 points.

  5. 5.Drift

    0.76%

    Held 5th. 390 estimated branded searches, -33.9% vs prior month. Share -0.5 points.

Compare search popularity between Drift and its closest rivals

How has branded search demand for Drift changed worldwide over the last 12 months?

  • Across the 11 months ending August 2026, estimated monthly branded searches for Drift worldwide fell from 880 to 390.
  • Across the 11 months ending August 2026, Drift’s estimated Share of Search among live chat software worldwide held steady, from 1.2% to 0.76%.

How did search popularity change for live chat software worldwide in August 2026?

  1. In August 2026, Crisp overtook Intercom to rank 2nd among live chat software worldwide, at 20.2%.

  2. In August 2026, Tidio lost estimated Share of Search among live chat software worldwide, from 65.1% to 57.9%.

  3. In August 2026, Intercom lost estimated Share of Search among live chat software worldwide, from 13.7% to 11.7%.

  4. In August 2026, Drift lost estimated Share of Search among live chat software worldwide, from 1.3% to 0.76%.

  5. Estimated monthly branded searches for LiveChat worldwide fell 46.7% over 11 measured months, from 9K to 4.8K in August 2026.

How is Drift measured?

Brandwave collects information about searches that people make online using Drift’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.

1 branded search term

  • drift chat

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How the Brand Demand Index is measured

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Is Drift your brand?

Put your own campaigns, spend and outcomes next to this demand line, so you can see which of your marketing lined up with the movements above.