How popular isChattermill?
In September 2026, people searched for Chattermill by name about 1,600 times worldwide, a 15.8% decrease from the previous year. These searches made up 0.19% of all global voice of customer platform searches, placing Chattermill ninth out of ten platforms. When we asked both ChatGPT and Google AI Overviews about voice of customer platforms, Chattermill appeared in three of the five answers and was the third most recommended of the ten.
Chattermill is the ninth most searched of 10 competitors and the third most recommended in AI answers.
SurveyMonkeyShare of searches 44.7%Mentioned in 3 of 5 AI answersPlace in AI recommendations 8th
QualtricsShare of searches 29.9%Mentioned in 5 of 5 AI answersPlace in AI recommendations 1st
SprinklrShare of searches 9%Mentioned in 2 of 5 AI answersPlace in AI recommendations 6th- ThematicShare of searches 7.3%Mentioned in 2 of 5 AI answersPlace in AI recommendations 5th
- ChattermillShare of searches 0.19%Mentioned in 3 of 5 AI answersPlace in AI recommendations 3rd
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Top voice of customer platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Chattermill was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Chattermill is the third most recommended of the ten.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Qualtrics1st
Medallia2nd- Chattermill3rd
Enterpret4th- Thematic5th
Sprinklr6th
InMoment7th
SurveyMonkey8th
Alchemer9th
Sprig–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Qualtrics5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Medallia4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
SurveyMonkey3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Enterpret3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Chattermill3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Sprinklr2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Thematic2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
InMoment2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Alchemer1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Sprig0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about voice of customer platforms
5 answers
Asked ChatGPT
“Which voice of customer platform should I use?”
Asked ChatGPT
“What are the best voice of customer platforms?”
Asked ChatGPT
“What's the best voice of customer platform for customer feedback?”
Searched Google, AI Overview
“customer feedback software”
Searched Google, AI Overview
“customer experience platform”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Which voice of customer platforms compete with Chattermill?
Share of searches by month for SurveyMonkey, Qualtrics, Sprinklr, Thematic, Medallia, Alchemer, Chattermill. The figures are in the table below the chart.
View monthly share of searches table
| Month | SurveyMonkey | Qualtrics | Sprinklr | Thematic | Medallia | Alchemer | InMoment | Enterpret | Chattermill | Sprig |
|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 47.2% | 31.6% | 7.8% | 6.3% | 4.2% | 1.6% | 0.85% | 0.31% | 0.16% | 0.02% |
| Nov 2025 | 51.6% | 28.2% | 6.9% | 5.7% | 4.6% | 1.7% | 0.76% | 0.34% | 0.15% | 0.02% |
| Dec 2025 | 45.2% | 30.2% | 9.1% | 7.4% | 5% | 1.8% | 0.81% | 0.36% | 0.16% | 0.03% |
| Jan 2026 | 47.9% | 26.2% | 7.9% | 9.6% | 5.3% | 1.6% | 0.86% | 0.47% | 0.17% | 0.02% |
| Feb 2026 | 46.5% | 31.1% | 7.6% | 6.3% | 5.1% | 1.9% | 0.84% | 0.45% | 0.17% | 0.01% |
| Mar 2026 | 47.8% | 32% | 7.9% | 5.3% | 4.3% | 1.6% | 0.7% | 0.31% | 0.17% | 0.01% |
| Apr 2026 | 42.1% | 34.4% | 8.5% | 5.7% | 6.9% | 1.4% | 0.62% | 0.34% | 0.15% | 0.02% |
| May 2026 | 46.1% | 30.9% | 7.6% | 6.2% | 6.2% | 1.5% | 0.83% | 0.45% | 0.16% | 0.02% |
| Jun 2026 | 49.6% | 27.1% | 8.2% | 5.5% | 6.7% | 1.6% | 0.73% | 0.4% | 0.18% | 0.02% |
| Jul 2026 | 47.9% | 26.2% | 9.6% | 6.4% | 6.5% | 1.9% | 0.7% | 0.47% | 0.21% | 0.02% |
| Aug 2026 | 47.6% | 26% | 9.6% | 7.8% | 5.2% | 1.9% | 0.85% | 0.85% | 0.17% | 0.02% |
| Sep 2026 | 44.7% | 29.9% | 9% | 7.3% | 4.9% | 2.7% | 0.8% | 0.53% | 0.19% | 0.02% |
| Rank | Brand | Share of searches | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 44.7% | 368K | 0% | -2.9 points | |
| 2, held 2nd | 29.9% | 246K | +22.4% | +3.9 points | |
| 3, held 3rd | 9% | 74K | 0% | -0.6 points | |
| 4, held 4th | 7.3% | 60.5K | 0% | -0.5 points | |
| 5, held 5th | 4.9% | 40.5K | +0.05% | -0.3 points | |
| 6, held 6th | 2.7% | 22.2K | +50% | +0.8 points | |
| 7, moved from 8th to 7th | 0.8% | 6.6K | 0% | -0.1 pointsmoved from 8th to 7th | |
| 8, moved from 7th to 8th | 0.53% | 4.4K | -33.3% | -0.3 pointsmoved from 7th to 8th | |
| 9, held 9th | 0.19% | 1.6K | +23.1% | 0 points | |
| 10, held 10th | 0.02% | 170 | 0% | 0 points |
44.7%
Held 1st. 368K estimated branded searches, 0% vs prior month. Share -2.9 points.
29.9%
Held 2nd. 246K estimated branded searches, +22.4% vs prior month. Share +3.9 points.
3.
Sprinklr9%
Held 3rd. 74K estimated branded searches, 0% vs prior month. Share -0.6 points.
4.Thematic
7.3%
Held 4th. 60.5K estimated branded searches, 0% vs prior month. Share -0.5 points.
5.
Medallia4.9%
Held 5th. 40.5K estimated branded searches, +0.05% vs prior month. Share -0.3 points.
6.
Alchemer2.7%
Held 6th. 22.2K estimated branded searches, +50% vs prior month. Share +0.8 points.
7.
InMoment0.8%
Moved from 8th to 7th. 6.6K estimated branded searches, 0% vs prior month. Share -0.1 points.
0.53%
Moved from 7th to 8th. 4.4K estimated branded searches, -33.3% vs prior month. Share -0.3 points.
0.19%
Held 9th. 1.6K estimated branded searches, +23.1% vs prior month. Share 0 points.
10.
Sprig0.02%
Held 10th. 170 estimated branded searches, 0% vs prior month. Share 0 points.
Compare popularity between Chattermill and its closest rivals
Every comparison with Chattermill
9 comparisons
How has branded search demand for Chattermill changed worldwide over the last 12 months?
2 findings
- Across the 12 months ending September 2026, estimated monthly branded searches for Chattermill worldwide fell from 1.9K to 1.6K.
- Across the 12 months ending September 2026, Chattermill’s share of searches among voice of customer platforms worldwide held steady, from 0.16% to 0.19%.
How did search popularity change for voice of customer platforms worldwide in September 2026?
6 changes

In September 2026, Qualtrics gained share of searches among voice of customer platforms worldwide, from 26% to 29.9%.

In September 2026, Alchemer gained share of searches among voice of customer platforms worldwide, from 1.9% to 2.7%.

In September 2026, SurveyMonkey lost share of searches among voice of customer platforms worldwide, from 47.6% to 44.7%.

In September 2026, Sprinklr lost share of searches among voice of customer platforms worldwide, from 9.6% to 9%.

Medallia’s share of searches among voice of customer platforms worldwide has lost ground for 3 months in a row, from 6.7% to 4.9% in September 2026.

In September 2026, InMoment rose from 8th to 7th among voice of customer platforms worldwide.
How are Chattermill’s branded searches counted?
1 search term
Brandwave collects information about searches that people make online using Chattermill’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.
- chattermill
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Is Chattermill your brand?
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