Brandwave

Harvey Norman vs Officeworks:Which is more popular?

In September 2026, Harvey Norman and Officeworks were level in searches among photo printing services in Australia, with an estimated 5.4K branded searches each, at 4.1% of the total each. When we asked ChatGPT and Google AI Overviews about photo printing services, Officeworks appeared in three of the four answers and Harvey Norman in none.

Among photo printing services in Australia in September 2026

Who do people search for more?

Harvey Norman and Officeworks are searched for about as often as each other.

Harvey Norman 5.4K searchesOfficeworks 5.4K searches

Who does AI mention more?

Officeworks, mentioned in 3 of 4 answers, Harvey Norman in 0

Officeworks in 3 of 4Harvey Norman in 0 of 4

Who does AI recommend more?

Officeworks, the only one of the two named

Officeworks first in 2Harvey Norman never named

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Top photo printing services in ChatGPT and Google AI Overviews

In three ChatGPT questions and one Google AI Overview, Officeworks was mentioned in three out of four: in two of the three ChatGPT answers and in the Google AI Overview. Harvey Norman did not appear in any of the four answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Momento1st
  2. Officeworks1st
  3. Kmart3rd
  4. Big W3rd
  5. Snapfish5th
  6. Photobook6th
  7. Harvey Norman–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Officeworks3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Snapfish2 of 4Named in 1 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Momento2 of 4Named in 1 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Kmart1 of 4Named in 0 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Big W1 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Photobook1 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Harvey Norman0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers

See every answer about photo printing services

4 answers
  • Asked ChatGPT

    “Where's the best place to print photos in Australia?”

    1. 1Big W
    2. 2Officeworks
  • Asked ChatGPT

    “Which site makes the best photo books in Australia?”

    1. 1Momento
    2. 2Photobook
    3. 3Snapfish
  • Asked ChatGPT

    “Where can I get photos printed the same day?”

    1. 1Officeworks
  • Searched Google, AI Overview

    “photo books”

    1. 1Kmart
    2. 2Officeworks
    3. 3Snapfish
    4. 4Momento
  • Searched Google, AI Overview

    “photo printing”

    Google showed no AI Overview for this search.

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in Australia on October 27, 2026.

Is Harvey Norman or Officeworks more popular in search?

This chart shows how often people search Google for Harvey Norman and Officeworks by name. Each line represents a brand's share of searches for all seven photo printing services we track, month by month, from searches in Australia.

Harvey Norman and Officeworks among photo printing services in Australia, by month

Share of searches by month for Harvey Norman, Officeworks. The figures are in the table below the chart.

View monthly share of searches table
MonthKmartSnapfishBig WMomentoHarvey NormanOfficeworksPhotobook
Oct 202526.4%48.3%7.9%4.3%5.3%3.5%4.3%
Nov 202520.5%55.8%9.2%2.7%5%2.7%4.1%
Dec 202534.9%42.8%8.6%1.7%5.7%3.1%3.1%
Jan 202629.2%43.7%8.7%3.9%4.8%3.9%5.8%
Feb 202632.7%40%8%4.4%5.3%4.4%5.3%
Mar 202636.3%36.3%8.9%4.8%4.8%3.9%4.8%
Apr 202633.3%40.7%8.1%5.4%4.4%3.6%4.4%
May 202637.2%37.2%7.4%5%5%4.1%4.1%
Jun 202636.5%36.5%7.3%6%4.9%4%4.9%
Jul 202632.9%40.2%6.6%8%4.4%3.6%4.4%
Aug 202633.8%41.3%8.3%5.5%3.7%3.7%3.7%
Sep 202637.9%37.9%7.6%5%4.1%4.1%3.4%

Harvey Norman sells other things too, so only its searches that name this product count here, like “harvey norman photo”.

How has the Harvey Norman and Officeworks comparison changed over the last 12 months?

3 findings

How did search popularity change for Australia photo printing services in September 2026?

1 change
  1. Estimated monthly branded searches for Harvey Norman in Australia fell 33.3% over 12 measured months, from 8.1K to 5.4K in September 2026.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Harvey Norman’s and Officeworks’ names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Harvey Norman

1 branded search term

  • harvey norman photo

Officeworks

1 branded search term

  • officeworks photo

How the Brand Demand Index is measured

Other head-to-heads among photo printing services

Creator with pink hair and a pink jacket

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