Brandwave

Big W vs Snapfish:Which is more popular?

In September 2026, Snapfish had more branded searches than Big W among photo printing services in Australia. Snapfish had about 49,500 branded searches, while Big W had 9,900. Snapfish made up 37.9% of all photo printing service searches we track, and Big W accounted for 7.6%. When we asked ChatGPT and Google AI Overviews about photo printing services, Snapfish appeared in two of the four answers and Big W in one. Snapfish was mentioned before Big W in two out of three answers.

Among photo printing services in Australia in September 2026

Who do people search for more?

Snapfish, about 5 searches for every 1 for Big W

Snapfish 49.5K searchesBig W 9.9K searches

Who does AI mention more?

Snapfish, mentioned in 2 of 4 answers, Big W in 1

Snapfish in 2 of 4Big W in 1 of 4

Who does AI recommend more?

Snapfish, named ahead of Big W in 2 of 3 answers

Snapfish first in 2Big W first in 1

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Top photo printing services in ChatGPT and Google AI Overviews

In three ChatGPT questions and one Google AI Overview, Snapfish was mentioned in two out of four: in one of the three ChatGPT answers and in the Google AI Overview. Big W was mentioned in one out of four: in one of the three ChatGPT answers, but not in the Google AI Overview. Snapfish was listed before Big W in two out of three answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Momento1st
  2. Officeworks1st
  3. Kmart3rd
  4. Big W3rd
  5. Snapfish5th
  6. Photobook6th
  7. Harvey Norman–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Officeworks3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Snapfish2 of 4Named in 1 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Momento2 of 4Named in 1 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Kmart1 of 4Named in 0 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Big W1 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Photobook1 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Harvey Norman0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers

See every answer about photo printing services

4 answers
  • Asked ChatGPT

    “Where's the best place to print photos in Australia?”

    1. 1Big W
    2. 2Officeworks
  • Asked ChatGPT

    “Which site makes the best photo books in Australia?”

    1. 1Momento
    2. 2Photobook
    3. 3Snapfish
  • Asked ChatGPT

    “Where can I get photos printed the same day?”

    1. 1Officeworks
  • Searched Google, AI Overview

    “photo books”

    1. 1Kmart
    2. 2Officeworks
    3. 3Snapfish
    4. 4Momento
  • Searched Google, AI Overview

    “photo printing”

    Google showed no AI Overview for this search.

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in Australia on October 27, 2026.

Is Big W or Snapfish more popular in search?

This chart shows how often people search Google for Big W and Snapfish by name. Each line represents a brand's share of searches for all seven photo printing services we track, month by month, from searches in Australia.

Big W and Snapfish among photo printing services in Australia, by month

Share of searches by month for Snapfish, Big W. The figures are in the table below the chart.

View monthly share of searches table
MonthKmartSnapfishBig WMomentoHarvey NormanOfficeworksPhotobook
Oct 202526.4%48.3%7.9%4.3%5.3%3.5%4.3%
Nov 202520.5%55.8%9.2%2.7%5%2.7%4.1%
Dec 202534.9%42.8%8.6%1.7%5.7%3.1%3.1%
Jan 202629.2%43.7%8.7%3.9%4.8%3.9%5.8%
Feb 202632.7%40%8%4.4%5.3%4.4%5.3%
Mar 202636.3%36.3%8.9%4.8%4.8%3.9%4.8%
Apr 202633.3%40.7%8.1%5.4%4.4%3.6%4.4%
May 202637.2%37.2%7.4%5%5%4.1%4.1%
Jun 202636.5%36.5%7.3%6%4.9%4%4.9%
Jul 202632.9%40.2%6.6%8%4.4%3.6%4.4%
Aug 202633.8%41.3%8.3%5.5%3.7%3.7%3.7%
Sep 202637.9%37.9%7.6%5%4.1%4.1%3.4%

Big W sells other things too, so only its searches that name this product count here, like “big w photos”.

How has the Big W and Snapfish comparison changed over the last 12 months?

3 findings
  • Snapfish was ahead of Big W in every measured month of the 12 months ending September 2026.
  • Across the 12 months ending September 2026, Big W’s share of searches among photo printing services in Australia moved from 7.9% to 7.6%, and its estimated monthly branded searches moved from 12.1K to 9.9K.
  • Across the 12 months ending September 2026, Snapfish’s share of searches among photo printing services in Australia moved from 48.3% to 37.9%, and its estimated monthly branded searches moved from 74K to 49.5K.

How did search popularity change for Australia photo printing services in September 2026?

3 changes
  1. In September 2026, Kmart overtook Snapfish to become the leader among photo printing services in Australia, with 37.9% of the searches.

  2. In September 2026, Snapfish lost share of searches among photo printing services in Australia, from 41.3% to 37.9%.

  3. In September 2026, Big W lost share of searches among photo printing services in Australia, from 8.3% to 7.6%.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Big W’s and Snapfish’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Big W

1 branded search term

  • big w photos

Snapfish

1 branded search term

  • snapfish

How the Brand Demand Index is measured

Other head-to-heads among photo printing services

Creator with pink hair and a pink jacket

Put your own brand in this comparison

Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.