Brandwave

Big W vs Harvey Norman:Which is more popular?

In September 2026, Big W had more branded searches than Harvey Norman among photo printing services in Australia. Big W had about 9,900 branded searches, while Harvey Norman had 5,400. Big W made up 7.6% of all photo printing service searches we track, and Harvey Norman accounted for 4.1%. When we asked ChatGPT and Google AI Overviews about photo printing services, Big W appeared in one of the four answers and Harvey Norman in none.

Among photo printing services in Australia in September 2026

Who do people search for more?

Big W, about 83% more searches than Harvey Norman

Big W 9.9K searchesHarvey Norman 5.4K searches

Who does AI mention more?

Big W, mentioned in 1 of 4 answers, Harvey Norman in 0

Big W in 1 of 4Harvey Norman in 0 of 4

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Top photo printing services in ChatGPT and Google AI Overviews

In three ChatGPT questions and one Google AI Overview, Big W was mentioned in one out of four: in one of the three ChatGPT answers, but not in the Google AI Overview. Harvey Norman did not appear in any of the four answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Momento1st
  2. Officeworks1st
  3. Kmart3rd
  4. Big W3rd
  5. Snapfish5th
  6. Photobook6th
  7. Harvey Norman–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Officeworks3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Snapfish2 of 4Named in 1 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Momento2 of 4Named in 1 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Kmart1 of 4Named in 0 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Big W1 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Photobook1 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Harvey Norman0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers

See every answer about photo printing services

4 answers
  • Asked ChatGPT

    “Where's the best place to print photos in Australia?”

    1. 1Big W
    2. 2Officeworks
  • Asked ChatGPT

    “Which site makes the best photo books in Australia?”

    1. 1Momento
    2. 2Photobook
    3. 3Snapfish
  • Asked ChatGPT

    “Where can I get photos printed the same day?”

    1. 1Officeworks
  • Searched Google, AI Overview

    “photo books”

    1. 1Kmart
    2. 2Officeworks
    3. 3Snapfish
    4. 4Momento
  • Searched Google, AI Overview

    “photo printing”

    Google showed no AI Overview for this search.

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in Australia on October 27, 2026.

Is Big W or Harvey Norman more popular in search?

This chart shows how often people search Google for Big W and Harvey Norman by name. Each line represents a brand's share of searches for all seven photo printing services we track, month by month, from searches in Australia.

Big W and Harvey Norman among photo printing services in Australia, by month

Share of searches by month for Big W, Harvey Norman. The figures are in the table below the chart.

View monthly share of searches table
MonthKmartSnapfishBig WMomentoHarvey NormanOfficeworksPhotobook
Oct 202526.4%48.3%7.9%4.3%5.3%3.5%4.3%
Nov 202520.5%55.8%9.2%2.7%5%2.7%4.1%
Dec 202534.9%42.8%8.6%1.7%5.7%3.1%3.1%
Jan 202629.2%43.7%8.7%3.9%4.8%3.9%5.8%
Feb 202632.7%40%8%4.4%5.3%4.4%5.3%
Mar 202636.3%36.3%8.9%4.8%4.8%3.9%4.8%
Apr 202633.3%40.7%8.1%5.4%4.4%3.6%4.4%
May 202637.2%37.2%7.4%5%5%4.1%4.1%
Jun 202636.5%36.5%7.3%6%4.9%4%4.9%
Jul 202632.9%40.2%6.6%8%4.4%3.6%4.4%
Aug 202633.8%41.3%8.3%5.5%3.7%3.7%3.7%
Sep 202637.9%37.9%7.6%5%4.1%4.1%3.4%

Big W and Harvey Norman sell other things too, so only their searches that name this product count here, like “big w photos”.

How has the Big W and Harvey Norman comparison changed over the last 12 months?

3 findings

How did search popularity change for Australia photo printing services in September 2026?

2 changes
  1. In September 2026, Big W lost share of searches among photo printing services in Australia, from 8.3% to 7.6%.

  2. Estimated monthly branded searches for Harvey Norman in Australia fell 33.3% over 12 measured months, from 8.1K to 5.4K in September 2026.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Big W’s and Harvey Norman’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Big W

1 branded search term

  • big w photos

Harvey Norman

1 branded search term

  • harvey norman photo

How the Brand Demand Index is measured

Other head-to-heads among photo printing services

Creator with pink hair and a pink jacket

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