Brandwave

Appliances Online vs JB Hi-Fi:Which is more popular?

In September 2026, JB Hi-Fi had more branded searches than Appliances Online among electronics retailers in Australia. JB Hi-Fi had about 2.7 million branded searches, while Appliances Online had 165,000. JB Hi-Fi made up 56% of all electronics retailer searches we track, and Appliances Online accounted for 3.4%. When we asked ChatGPT and Google AI Overviews about electronics retailers, Appliances Online and JB Hi-Fi each appeared in three of the four answers. JB Hi-Fi was mentioned before Appliances Online in every answer.

Among electronics retailers in Australia in September 2026

Who do people search for more?

JB Hi-Fi, about 17 searches for every 1 for Appliances Online

JB Hi-Fi 2.7M searchesAppliances Online 165K searches

Who does AI mention more?

Both were mentioned in 3 of 4 answers.

Appliances Online in 3 of 4JB Hi-Fi in 3 of 4

Who does AI recommend more?

JB Hi-Fi, named ahead of Appliances Online in every answer

JB Hi-Fi first in 3Appliances Online never first

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Top electronics retailers in ChatGPT and Google AI Overviews

In three ChatGPT questions and one Google AI Overview, Appliances Online and JB Hi-Fi were each mentioned in three out of four: in all three ChatGPT answers, but not in the Google AI Overview. JB Hi-Fi was listed before Appliances Online in every answer.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. JB Hi-Fi1st
  2. The Good Guys2nd
  3. PLE Computers3rd
  4. Appliances Online4th
  5. Betta5th
  6. Harvey Norman–
  7. Kogan–
  8. Bing Lee–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • JB Hi-Fi3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • The Good Guys3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Appliances Online3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Betta2 of 4Named in 2 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • PLE Computers2 of 4Named in 2 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Harvey Norman0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Kogan0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Bing Lee0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers

See every answer about electronics retailers

4 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in Australia on October 22, 2026.

Is Appliances Online or JB Hi-Fi more popular in search?

This chart shows how often people search Google for Appliances Online and JB Hi-Fi by name. Each line represents a brand's share of searches for all eight electronics retailers we track, month by month, from searches in Australia.

Appliances Online and JB Hi-Fi among electronics retailers in Australia, by month

Share of searches by month for JB Hi-Fi, Appliances Online. The figures are in the table below the chart.

View monthly share of searches table
MonthJB Hi-FiHarvey NormanThe Good GuysKoganAppliances OnlineBing LeeBettaPLE Computers
Oct 202555.1%16.4%17.1%4%3.3%1.5%1.4%1.1%
Nov 202555.4%16.6%17.2%4.1%2.7%1.8%1.2%0.92%
Dec 202555.9%16.8%17.3%4.1%2.2%1.5%1.2%0.92%
Jan 202649%21.8%16.4%4.4%3.6%2%1.6%1.2%
Feb 202651%18.7%17.1%4.6%3.8%2.1%1.6%1.3%
Mar 202652.1%19%16.2%4.7%3.8%1.7%1.4%1.1%
Apr 202647.7%21.3%18.1%4.3%4.3%1.9%1.3%1.2%
May 202646.9%21%17.8%5.2%4.2%1.9%1.6%1.4%
Jun 202649.2%18%18.7%4.4%4.4%2.4%1.6%1.2%
Jul 202648.6%17.9%18.5%5.3%4.4%2%1.9%1.5%
Aug 202648.8%17.9%18.5%5.4%4.4%2%1.6%1.5%
Sep 202656%16.8%15.4%4.1%3.4%1.5%1.5%1.3%

How has the Appliances Online and JB Hi-Fi comparison changed over the last 12 months?

3 findings

How did search popularity change for Australia electronics retailers in September 2026?

2 changes
  1. In September 2026, JB Hi-Fi gained share of searches among electronics retailers in Australia, from 48.8% to 56%.

  2. In September 2026, Appliances Online lost share of searches among electronics retailers in Australia, from 4.4% to 3.4%.

How are branded searches counted?

3 search terms

Brandwave collects information about searches that people make online using Appliances Online’s and JB Hi-Fi’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Appliances Online

1 branded search term

  • appliances online

JB Hi-Fi

2 branded search terms

  • jb hi fi
  • jb hifi

How the Brand Demand Index is measured

Other head-to-heads among electronics retailers

Creator with pink hair and a pink jacket

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