Brandwave

Appliances Online vs Harvey Norman:Which is more popular?

In September 2026, Harvey Norman had more branded searches than Appliances Online among electronics retailers in Australia. Harvey Norman had about 823,000 branded searches, while Appliances Online had 165,000. Harvey Norman made up 16.8% of all electronics retailer searches we track, and Appliances Online accounted for 3.4%. When we asked ChatGPT and Google AI Overviews about electronics retailers, Appliances Online appeared in three of the four answers and Harvey Norman in none.

Among electronics retailers in Australia in September 2026

Who do people search for more?

Harvey Norman, about 5 searches for every 1 for Appliances Online

Harvey Norman 823K searchesAppliances Online 165K searches

Who does AI mention more?

Appliances Online, mentioned in 3 of 4 answers, Harvey Norman in 0

Appliances Online in 3 of 4Harvey Norman in 0 of 4

Who does AI recommend more?

Appliances Online, the only one of the two named

Appliances Online first in 3Harvey Norman never named

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Top electronics retailers in ChatGPT and Google AI Overviews

In three ChatGPT questions and one Google AI Overview, Appliances Online was mentioned in three out of four: in all three ChatGPT answers, but not in the Google AI Overview. Harvey Norman did not appear in any of the four answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. JB Hi-Fi1st
  2. The Good Guys2nd
  3. PLE Computers3rd
  4. Appliances Online4th
  5. Betta5th
  6. Harvey Norman–
  7. Kogan–
  8. Bing Lee–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • JB Hi-Fi3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • The Good Guys3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Appliances Online3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Betta2 of 4Named in 2 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • PLE Computers2 of 4Named in 2 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Harvey Norman0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Kogan0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Bing Lee0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers

See every answer about electronics retailers

4 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in Australia on October 22, 2026.

Is Appliances Online or Harvey Norman more popular in search?

This chart shows how often people search Google for Appliances Online and Harvey Norman by name. Each line represents a brand's share of searches for all eight electronics retailers we track, month by month, from searches in Australia.

Appliances Online and Harvey Norman among electronics retailers in Australia, by month

Share of searches by month for Harvey Norman, Appliances Online. The figures are in the table below the chart.

View monthly share of searches table
MonthJB Hi-FiHarvey NormanThe Good GuysKoganAppliances OnlineBing LeeBettaPLE Computers
Oct 202555.1%16.4%17.1%4%3.3%1.5%1.4%1.1%
Nov 202555.4%16.6%17.2%4.1%2.7%1.8%1.2%0.92%
Dec 202555.9%16.8%17.3%4.1%2.2%1.5%1.2%0.92%
Jan 202649%21.8%16.4%4.4%3.6%2%1.6%1.2%
Feb 202651%18.7%17.1%4.6%3.8%2.1%1.6%1.3%
Mar 202652.1%19%16.2%4.7%3.8%1.7%1.4%1.1%
Apr 202647.7%21.3%18.1%4.3%4.3%1.9%1.3%1.2%
May 202646.9%21%17.8%5.2%4.2%1.9%1.6%1.4%
Jun 202649.2%18%18.7%4.4%4.4%2.4%1.6%1.2%
Jul 202648.6%17.9%18.5%5.3%4.4%2%1.9%1.5%
Aug 202648.8%17.9%18.5%5.4%4.4%2%1.6%1.5%
Sep 202656%16.8%15.4%4.1%3.4%1.5%1.5%1.3%

How has the Appliances Online and Harvey Norman comparison changed over the last 12 months?

3 findings

How did search popularity change for Australia electronics retailers in September 2026?

2 changes
  1. In September 2026, Harvey Norman lost share of searches among electronics retailers in Australia, from 17.9% to 16.8%.

  2. In September 2026, Appliances Online lost share of searches among electronics retailers in Australia, from 4.4% to 3.4%.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Appliances Online’s and Harvey Norman’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Appliances Online

1 branded search term

  • appliances online

Harvey Norman

1 branded search term

  • harvey norman

How the Brand Demand Index is measured

Other head-to-heads among electronics retailers

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