Brandwave

Banks in the United States:Which are most popular?

In September 2026, Wells Fargo was the most searched bank in the United States, accounting for 23.3% of all searches among the nine banks we track. When we checked with ChatGPT and Google AI Overviews, Bank of America and Chase were mentioned most often, in four of the five answers. Chase was recommended most often, coming first in all four responses that gave a list.

Search and AI answers in September 2026
  1. Wells FargoShare of searches 23.3%Mentioned in 1 of 5 AI answersPlace in AI recommendations 5th
  2. Capital OneShare of searches 19.2%Mentioned in 3 of 5 AI answersPlace in AI recommendations 3rd
  3. Bank of AmericaShare of searches 15.7%Mentioned in 4 of 5 AI answersPlace in AI recommendations 2nd
  4. ChaseShare of searches 15.7%Mentioned in 4 of 5 AI answersPlace in AI recommendations 1st
  5. PNC BankShare of searches 8.9%Mentioned in 0 of 5 AI answersPlace in AI recommendations –

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Top banks in ChatGPT and Google AI Overviews

In Brandwave's three ChatGPT questions and two Google AI Overviews, Bank of America and Chase were mentioned most often, in four of the five answers. Chase was recommended most often, coming first in all four answers that gave a list. Bank of America was second, and Capital One was third. PNC Bank, which ranked fifth in searches, was not mentioned at all.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Chase1st
  2. Bank of America2nd
  3. Capital One3rd
  4. Ally Bank4th
  5. Wells Fargo5th
  6. Citi6th
  7. U.S. Bank7th
  8. PNC Bank–
  9. Truist–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Bank of America4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Chase4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Capital One3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Ally Bank2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Wells Fargo1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • U.S. Bank1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Citi1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • PNC Bank0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Truist0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about banks

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in United States on October 22, 2026.

How the Brand Demand Index is measured

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