Brandwave

How popular isZoom?

In September 2026, people searched for Zoom by name about 1,000 times in the United States, a 23.1% decrease from the previous year. These searches made up 0.29% of all United States telehealth platform searches, placing Zoom seventh out of seven platforms. When we asked both ChatGPT and Google AI Overviews about telehealth platforms, Zoom appeared in two of the five answers and was the seventh most recommended of the seven.

Search and AI answers in September 2026

Zoom is the seventh most searched of 7 competitors and the seventh most recommended in AI answers.

  1. TeladocShare of searches 56.8%Mentioned in 4 of 5 AI answersPlace in AI recommendations 1st
  2. Doxy.meShare of searches 21.2%Mentioned in 2 of 5 AI answersPlace in AI recommendations 4th
  3. MDLIVEShare of searches 9.5%Mentioned in 3 of 5 AI answersPlace in AI recommendations 2nd
  4. VSeeShare of searches 7.8%Mentioned in 1 of 5 AI answersPlace in AI recommendations 5th
  5. ZoomShare of searches 0.29%Mentioned in 2 of 5 AI answersPlace in AI recommendations 7th

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Top telehealth platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Zoom was mentioned in two out of five: in one of the three ChatGPT answers and in one of the two Google AI Overviews. Zoom is the seventh most recommended of the seven.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Teladoc1st
  2. MDLIVE2nd
  3. Amwell3rd
  4. Doxy.me4th
  5. VSee5th
  6. Sesame5th
  7. Zoom7th

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Teladoc4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Amwell4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • MDLIVE3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Doxy.me2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Sesame2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Zoom2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • VSee1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about telehealth platforms

5 answers

Brands are shown in the order each answer named them. The survey took place in United States on October 19, 2026.

Which telehealth platforms compete with Zoom?

Zoom against telehealth platforms in the United States, by month

Share of searches by month for Teladoc, Doxy.me, MDLIVE, VSee, Sesame, Zoom. The figures are in the table below the chart.

View monthly share of searches table
MonthTeladocDoxy.meMDLIVEVSeeSesameAmwellZoom
Oct 202555.4%21.3%11.7%6.4%1.9%2.9%0.37%
Nov 202558.6%18.5%12.4%5.5%2.3%2.5%0.3%
Dec 202560.6%19.1%10.5%4.7%2.4%2.6%0.23%
Jan 202659.6%18.2%12.2%4.5%2.8%2.4%0.32%
Feb 202664.3%16.1%10.8%3.9%2.4%2.2%0.35%
Mar 202660.7%18.6%10.2%4.5%3.3%2.5%0.25%
Apr 202657%20.5%11.2%5%3.6%2.2%0.36%
May 202659.3%18.1%9.9%6.6%3.3%2.4%0.3%
Jun 202658.2%21.8%9.7%5.3%2.6%1.9%0.38%
Jul 202661%18.6%10.2%4.6%3.3%2%0.31%
Aug 202660.4%18.4%10.1%5.5%3.3%2%0.27%
Sep 202656.8%21.2%9.5%7.8%2.6%1.9%0.29%

  1. 1.Teladoc

    56.8%

    Held 1st. 198K estimated branded searches, 0% vs prior month. Share -3.6 points.

  2. 2.Doxy.me

    21.2%

    Held 2nd. 74K estimated branded searches, +22.3% vs prior month. Share +2.8 points.

  3. 3.MDLIVE

    9.5%

    Held 3rd. 33.1K estimated branded searches, 0% vs prior month. Share -0.6 points.

  4. 4.VSee

    7.8%

    Held 4th. 27.1K estimated branded searches, +49.7% vs prior month. Share +2.2 points.

  5. 5.Sesame

    2.6%

    Held 5th. 9.1K estimated branded searches, -16.5% vs prior month. Share -0.7 points.

  6. 6.Amwell

    1.9%

    Held 6th. 6.6K estimated branded searches, 0% vs prior month. Share -0.1 points.

  7. 7.Zoom

    0.29%

    Held 7th. 1K estimated branded searches, +13.6% vs prior month. Share 0 points.

Compare popularity between Zoom and its closest rivals

Every comparison with Zoom

6 comparisons

How has branded search demand for Zoom changed in the United States over the last 12 months?

2 findings
  • Across the 12 months ending September 2026, estimated monthly branded searches for Zoom in the United States fell from 1.3K to 1K.
  • Across the 12 months ending September 2026, Zoom’s share of searches among telehealth platforms in the United States held steady, from 0.37% to 0.29%.

How did search popularity change for United States telehealth platforms in September 2026?

6 changes

  1. In September 2026, Doxy.me gained share of searches among telehealth platforms in the United States, from 18.4% to 21.2%.

  2. In September 2026, VSee gained share of searches among telehealth platforms in the United States, from 5.5% to 7.8%.

  3. In September 2026, Teladoc lost share of searches among telehealth platforms in the United States, from 60.4% to 56.8%.

  4. In September 2026, Sesame lost share of searches among telehealth platforms in the United States, from 3.3% to 2.6%.

  5. In September 2026, MDLIVE lost share of searches among telehealth platforms in the United States, from 10.1% to 9.5%.

  6. Estimated monthly branded searches for Amwell in the United States fell 33.3% over 12 measured months, from 9.9K to 6.6K in September 2026.

How are Zoom’s branded searches counted?

1 search term

Brandwave collects information about searches that people make online using Zoom’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • zoom for healthcare

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How the Brand Demand Index is measured

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