MDLIVE vs Zoom:Which is more popular?
In September 2026, MDLIVE had more branded searches than Zoom among telehealth platforms in the United States. MDLIVE had about 33,100 branded searches, while Zoom had 1,000. MDLIVE made up 9.5% of all telehealth platform searches we track, and Zoom accounted for 0.29%. When we asked ChatGPT and Google AI Overviews about telehealth platforms, MDLIVE appeared in three of the five answers and Zoom in two. MDLIVE was mentioned before Zoom in three out of four answers.
Who do people search for more?
MDLIVE, about 33 searches for every 1 for Zoom
Who does AI mention more?
MDLIVE, mentioned in 3 of 5 answers, Zoom in 2
Who does AI recommend more?
MDLIVE, named ahead of Zoom in 3 of 4 answers
Follow MDLIVE vs Zoom and get free monthly updates on what changed
By continuing you'll get index updates and occasional product news from Brandwave. Unsubscribe any time. Privacy
Top telehealth platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, MDLIVE was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Zoom was mentioned in two out of five: in one of the three ChatGPT answers and in one of the two Google AI Overviews. MDLIVE was listed before Zoom in three out of four answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Teladoc4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Amwell4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers- MDLIVE3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Doxy.me2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Sesame2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Zoom2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
VSee1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about telehealth platforms
5 answers
Asked ChatGPT
“Which telehealth platform should I use in the US?”
Asked ChatGPT
“What are the best telehealth platforms in the US?”
Asked ChatGPT
“What's the best telehealth platform in the US for virtual patient visits?”
Searched Google, AI Overview
“telehealth platforms”
Searched Google, AI Overview
“virtual care platform”
Brands are shown in the order each answer named them. The survey took place in United States on October 19, 2026.
Is MDLIVE or Zoom more popular in search?
This chart shows how often people search Google for MDLIVE and Zoom by name. Each line represents a brand's share of searches for all seven telehealth platforms we track, month by month, from searches in United States.
Share of searches by month for MDLIVE, Zoom. The figures are in the table below the chart.
View monthly share of searches table
| Month | Teladoc | Doxy.me | MDLIVE | VSee | Sesame | Amwell | Zoom |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 55.4% | 21.3% | 11.7% | 6.4% | 1.9% | 2.9% | 0.37% |
| Nov 2025 | 58.6% | 18.5% | 12.4% | 5.5% | 2.3% | 2.5% | 0.3% |
| Dec 2025 | 60.6% | 19.1% | 10.5% | 4.7% | 2.4% | 2.6% | 0.23% |
| Jan 2026 | 59.6% | 18.2% | 12.2% | 4.5% | 2.8% | 2.4% | 0.32% |
| Feb 2026 | 64.3% | 16.1% | 10.8% | 3.9% | 2.4% | 2.2% | 0.35% |
| Mar 2026 | 60.7% | 18.6% | 10.2% | 4.5% | 3.3% | 2.5% | 0.25% |
| Apr 2026 | 57% | 20.5% | 11.2% | 5% | 3.6% | 2.2% | 0.36% |
| May 2026 | 59.3% | 18.1% | 9.9% | 6.6% | 3.3% | 2.4% | 0.3% |
| Jun 2026 | 58.2% | 21.8% | 9.7% | 5.3% | 2.6% | 1.9% | 0.38% |
| Jul 2026 | 61% | 18.6% | 10.2% | 4.6% | 3.3% | 2% | 0.31% |
| Aug 2026 | 60.4% | 18.4% | 10.1% | 5.5% | 3.3% | 2% | 0.27% |
| Sep 2026 | 56.8% | 21.2% | 9.5% | 7.8% | 2.6% | 1.9% | 0.29% |
How has the MDLIVE and Zoom comparison changed over the last 12 months?
3 findings
- MDLIVE was ahead of Zoom in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, MDLIVE’s share of searches among telehealth platforms in the United States moved from 11.7% to 9.5%, and its estimated monthly branded searches moved from 40.5K to 33.1K.
- Across the 12 months ending September 2026, Zoom’s share of searches among telehealth platforms in the United States moved from 0.37% to 0.29%, and its estimated monthly branded searches moved from 1.3K to 1K.
How did search popularity change for United States telehealth platforms in September 2026?
2 changes
In September 2026, MDLIVE lost share of searches among telehealth platforms in the United States, from 10.1% to 9.5%.
Estimated monthly branded searches for Zoom in the United States fell 23.1% over 12 measured months, from 1.3K to 1K in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using MDLIVE’s and Zoom’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among telehealth platforms
Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.