Amwell vs Zoom:Which is more popular?
In September 2026, Amwell had more branded searches than Zoom among telehealth platforms in the United States. Amwell had about 6,600 branded searches, while Zoom had 1,000. Amwell made up 1.9% of all telehealth platform searches we track, and Zoom accounted for 0.29%. When we asked ChatGPT and Google AI Overviews about telehealth platforms, Amwell appeared in four of the five answers and Zoom in two. Amwell was mentioned before Zoom in three out of four answers.
Who do people search for more?
Amwell, about 7 searches for every 1 for Zoom
Who does AI mention more?
Amwell, mentioned in 4 of 5 answers, Zoom in 2
Who does AI recommend more?
Amwell, named ahead of Zoom in 3 of 4 answers
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Top telehealth platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Amwell was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Zoom was mentioned in two out of five: in one of the three ChatGPT answers and in one of the two Google AI Overviews. Amwell was listed before Zoom in three out of four answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Teladoc4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers- Amwell4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
MDLIVE3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Doxy.me2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Sesame2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Zoom2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
VSee1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about telehealth platforms
5 answers
Asked ChatGPT
“Which telehealth platform should I use in the US?”
Asked ChatGPT
“What are the best telehealth platforms in the US?”
Asked ChatGPT
“What's the best telehealth platform in the US for virtual patient visits?”
Searched Google, AI Overview
“telehealth platforms”
Searched Google, AI Overview
“virtual care platform”
Brands are shown in the order each answer named them. The survey took place in United States on October 19, 2026.
Is Amwell or Zoom more popular in search?
This chart shows how often people search Google for Amwell and Zoom by name. Each line represents a brand's share of searches for all seven telehealth platforms we track, month by month, from searches in United States.
Share of searches by month for Amwell, Zoom. The figures are in the table below the chart.
View monthly share of searches table
| Month | Teladoc | Doxy.me | MDLIVE | VSee | Sesame | Amwell | Zoom |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 55.4% | 21.3% | 11.7% | 6.4% | 1.9% | 2.9% | 0.37% |
| Nov 2025 | 58.6% | 18.5% | 12.4% | 5.5% | 2.3% | 2.5% | 0.3% |
| Dec 2025 | 60.6% | 19.1% | 10.5% | 4.7% | 2.4% | 2.6% | 0.23% |
| Jan 2026 | 59.6% | 18.2% | 12.2% | 4.5% | 2.8% | 2.4% | 0.32% |
| Feb 2026 | 64.3% | 16.1% | 10.8% | 3.9% | 2.4% | 2.2% | 0.35% |
| Mar 2026 | 60.7% | 18.6% | 10.2% | 4.5% | 3.3% | 2.5% | 0.25% |
| Apr 2026 | 57% | 20.5% | 11.2% | 5% | 3.6% | 2.2% | 0.36% |
| May 2026 | 59.3% | 18.1% | 9.9% | 6.6% | 3.3% | 2.4% | 0.3% |
| Jun 2026 | 58.2% | 21.8% | 9.7% | 5.3% | 2.6% | 1.9% | 0.38% |
| Jul 2026 | 61% | 18.6% | 10.2% | 4.6% | 3.3% | 2% | 0.31% |
| Aug 2026 | 60.4% | 18.4% | 10.1% | 5.5% | 3.3% | 2% | 0.27% |
| Sep 2026 | 56.8% | 21.2% | 9.5% | 7.8% | 2.6% | 1.9% | 0.29% |
How has the Amwell and Zoom comparison changed over the last 12 months?
3 findings
- Amwell was ahead of Zoom in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Amwell’s share of searches among telehealth platforms in the United States moved from 2.9% to 1.9%, and its estimated monthly branded searches moved from 9.9K to 6.6K.
- Across the 12 months ending September 2026, Zoom’s share of searches among telehealth platforms in the United States moved from 0.37% to 0.29%, and its estimated monthly branded searches moved from 1.3K to 1K.
How did search popularity change for United States telehealth platforms in September 2026?
2 changes
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Amwell’s and Zoom’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among telehealth platforms
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