Brandwave

Santander vs Zopa:Which is more popular?

In September 2026, Zopa had more branded searches than Santander among personal loan lenders in the United Kingdom. Zopa had about 18,400 branded searches, while Santander had 14,500. Zopa made up 5.3% of all personal loan lender searches we track, and Santander accounted for 4.2%. When we asked ChatGPT and Google AI Overviews about personal loan lenders, Santander appeared in three of the five answers and Zopa in one. Santander was mentioned before Zopa in every answer that named either.

Among personal loan lenders in the United Kingdom in September 2026

Who do people search for more?

Zopa, about 27% more searches than Santander

Zopa 18.4K searchesSantander 14.5K searches

Who does AI mention more?

Santander, mentioned in 3 of 5 answers, Zopa in 1

Santander in 3 of 5Zopa in 1 of 5

Who does AI recommend more?

Santander, named ahead of Zopa in 3 of 3 answers

Santander first in 3Zopa never first

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Top personal loan lenders in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Santander was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Zopa was mentioned in one out of five: not in any of the three ChatGPT answers, but in one of the two Google AI Overviews. Santander was listed before Zopa in every answer that named either.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. M&S Bank1st
  2. First Direct2nd
  3. Nationwide3rd
  4. Santander4th
  5. Tesco Bank5th
  6. HSBC6th
  7. Sainsbury's Bank7th
  8. Lloyds Bank8th
  9. Zopa9th
  10. Novuna–
  11. +5 more

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • M&S Bank3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Santander3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • First Direct3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Tesco Bank2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Nationwide2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Zopa1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • HSBC1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Lloyds Bank1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Sainsbury's Bank1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Novuna0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

+5 more

See every answer about personal loan lenders

5 answers

Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 27, 2026.

Is Santander or Zopa more popular in search?

This chart shows how often people search Google for Santander and Zopa by name. Each line represents a brand's share of searches for all 15 personal loan lenders we track, month by month, from searches in United Kingdom.

Santander and Zopa among personal loan lenders in the United Kingdom, by month

Share of searches by month for Zopa, Santander. The figures are in the table below the chart.

View monthly share of searches table
MonthTesco BankNovunaM&S BankNationwideAdmiralZopaSantanderBarclaysHSBCNatWestLloyds BankSainsbury's BankMonzoFirst DirectHalifax
Oct 202534.4%14.6%6.5%5.7%4.8%3.2%5.4%3.8%4.1%4.3%2.2%5.1%2.2%1.1%2.5%
Nov 202532.9%16.6%6.6%5.2%5.4%3.6%5.1%4.1%4.5%4.8%2.1%3.7%2.1%1%2.3%
Dec 202534.6%16.7%6.8%4.8%5.8%3.9%4.6%3.8%4.2%4.3%2.2%2.7%2.2%1.1%2.2%
Jan 202630.8%17.5%7.5%6%6.1%3.4%4.9%3.9%4.4%4.6%2.3%2.9%1.9%1.2%2.7%
Feb 202634.3%16%6.7%5.5%5.6%3.7%5.3%3.7%4%4.2%2.2%3.2%2.1%1.1%2.4%
Mar 202633%18.6%6.5%5.3%5.4%3.6%5.1%3.4%3.9%4.9%2.1%3.1%1.7%1.3%2.3%
Apr 202633.4%17.9%8.1%5.4%5.5%3.7%4.4%3.5%4%4.1%2.1%2.7%1.7%1.1%2.4%
May 202633.6%16.1%8.8%5.6%5.7%3.8%4.5%3.6%3.9%4.2%2.1%2.7%1.8%1.1%2.5%
Jun 202630.6%16.6%9.4%4.9%6.1%4.9%4.7%3.8%4.4%4.5%2.4%2.3%1.9%1.2%2.2%
Jul 202634.1%15.8%8.8%5.4%5.8%4.7%4.6%3.6%3.4%4.3%2.2%2.1%1.8%1.3%2.1%
Aug 202631.3%21.4%8.2%5.2%5.3%5.2%4.1%3.3%3.6%3.3%2.1%2%1.7%1.4%1.8%
Sep 202631.9%18.5%10.2%5.5%5.4%5.3%4.2%3.4%3.4%3.3%2.1%2.1%1.7%1.5%1.5%

Santander sells other things too, so only its searches that name this product count here, like “santander loan”.

How has the Santander and Zopa comparison changed over the last 12 months?

3 findings
  • The lead changed hands once in the 12 months ending September 2026: Zopa took it in June 2026.
  • Across the 12 months ending September 2026, Santander’s share of searches among personal loan lenders in the United Kingdom moved from 5.4% to 4.2%, and its estimated monthly branded searches moved from 17.7K to 14.5K.
  • Across the 12 months ending September 2026, Zopa’s share of searches among personal loan lenders in the United Kingdom moved from 3.2% to 5.3%, and its estimated monthly branded searches moved from 10.4K to 18.4K.

How did search popularity change for United Kingdom personal loan lenders in September 2026?

2 changes
  1. In September 2026, Zopa fell from 5th to 6th among personal loan lenders in the United Kingdom.

  2. Estimated monthly branded searches for Santander in the United Kingdom fell 18.1% over 12 measured months, from 17.7K to 14.5K in September 2026.

How are branded searches counted?

4 search terms

Brandwave collects information about searches that people make online using Santander’s and Zopa’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Santander

2 branded search terms

  • santander loan
  • santander personal loan

Zopa

2 branded search terms

  • zopa loan
  • zopa personal loan

How the Brand Demand Index is measured

Other head-to-heads among personal loan lenders

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