Brandwave

Animal Friends vs Direct Line:Which is more popular?

In September 2026, Animal Friends had more branded searches than Direct Line among pet insurance providers in the United Kingdom. Animal Friends had about 14,800 branded searches, while Direct Line had 3,600. Animal Friends made up 12.7% of all pet insurance provider searches we track, and Direct Line accounted for 3.1%. When we asked ChatGPT and Google AI Overviews about pet insurance providers, Animal Friends appeared in one of the five answers and Direct Line in none.

Among pet insurance providers in the United Kingdom in September 2026

Who do people search for more?

Animal Friends, about 4 searches for every 1 for Direct Line

Animal Friends 14.8K searchesDirect Line 3.6K searches

Who does AI mention more?

Animal Friends, mentioned in 1 of 5 answers, Direct Line in 0

Animal Friends in 1 of 5Direct Line in 0 of 5

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Top pet insurance providers in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Animal Friends was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Direct Line did not appear in any of the five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Agria1st
  2. Petplan2nd
  3. ManyPets3rd
  4. Animal Friends4th
  5. Direct Line–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Petplan3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Agria3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • ManyPets3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Animal Friends1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Direct Line0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about pet insurance providers

5 answers
  • Asked ChatGPT

    “Which pet insurance provider should I use in the UK?”

    1. 1Agria
    2. 2Petplan
    3. 3ManyPets
  • Asked ChatGPT

    “What are the best pet insurance providers in the UK?”

    1. 1Agria
    2. 2Petplan
    3. 3ManyPets
    4. 4Animal Friends
  • Asked ChatGPT

    “What's the best lifetime pet insurance in the UK for a puppy?”

    1. 1Agria
    2. 2Petplan
    3. 3ManyPets
  • Searched Google, AI Overview

    “pet insurance”

    1. Searched Google, AI Overview

      “best pet insurance”

      Not named in any answer:

      Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 22, 2026.

      Is Animal Friends or Direct Line more popular in search?

      This chart shows how often people search Google for Animal Friends and Direct Line by name. Each line represents a brand's share of searches for all five pet insurance providers we track, month by month, from searches in United Kingdom.

      Animal Friends and Direct Line among pet insurance providers in the United Kingdom, by month

      Share of searches by month for Animal Friends, Direct Line. The figures are in the table below the chart.

      View monthly share of searches table
      MonthPetplanAgriaAnimal FriendsManyPetsDirect Line
      Oct 202551.5%18.9%15.4%11.1%3.1%
      Nov 202554.8%16.4%16.4%9.8%2.6%
      Dec 202554.9%16.4%16.4%9.6%2.6%
      Jan 202654.5%16.3%16.3%9.6%3.2%
      Feb 202654.5%16.3%16.3%9.7%3.2%
      Mar 202652.5%19.3%15.7%9.4%3.1%
      Apr 202652.9%19.4%15.8%9.3%2.5%
      May 202652.9%19.4%15.8%9.3%2.5%
      Jun 202653%19.4%15.9%9.2%2.5%
      Jul 202650.5%22.6%15.1%8.8%3%
      Aug 202655.5%20.3%13.6%8%2.7%
      Sep 202651.8%23.2%12.7%9.2%3.1%

      How has the Animal Friends and Direct Line comparison changed over the last 12 months?

      3 findings

      How did search popularity change for United Kingdom pet insurance providers in September 2026?

      1 change
      1. In September 2026, Animal Friends lost share of searches among pet insurance providers in the United Kingdom, from 13.6% to 12.7%.

      How are branded searches counted?

      2 search terms

      Brandwave collects information about searches that people make online using Animal Friends’ and Direct Line’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

      Animal Friends

      1 branded search term

      • animal friends insurance

      Direct Line

      1 branded search term

      • direct line pet insurance

      How the Brand Demand Index is measured

      Other head-to-heads among pet insurance providers

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