Confluence vs SweetProcess:Which is more popular?
In September 2026, Confluence had more branded searches than SweetProcess among process documentation platforms in New Zealand. Confluence had about 3,600 branded searches, while SweetProcess had 50. Confluence made up 15.7% of all process documentation platform searches we track, and SweetProcess accounted for 0.22%. When we asked ChatGPT and Google AI Overviews about process documentation platforms, Confluence appeared in three of the five answers and SweetProcess in two. SweetProcess was mentioned before Confluence in two out of three answers that named either.
Who do people search for more?
Confluence, about 72 searches for every 1 for SweetProcess
Who does AI mention more?
Confluence, mentioned in 3 of 5 answers, SweetProcess in 2
Who does AI recommend more?
SweetProcess, named ahead of Confluence in 2 of 3 answers
Follow Confluence vs SweetProcess and get free monthly updates on what changed
By continuing you'll get index updates and occasional product news from Brandwave. Unsubscribe any time. Privacy
Top process documentation platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Confluence was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. SweetProcess was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. SweetProcess was listed before Confluence in two out of three answers that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
- Process Street1st
Trainual2nd
SweetProcess3rd
Confluence4th
Notion5th- Waybook6th
FlowShare7th
Guidde–
Iorad–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Process Street4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Notion3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Confluence3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Trainual3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Waybook3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
SweetProcess2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
FlowShare1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Guidde0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Iorad0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about process documentation platforms
5 answers
Asked ChatGPT
“Which process documentation platform should I use in New Zealand?”
Asked ChatGPT
“What are the best process documentation platforms in New Zealand?”
Asked ChatGPT
“What's the best process documentation platform in New Zealand for step by step guides?”
Searched Google, AI Overview
“process documentation tools”
Searched Google, AI Overview
“workflow documentation software”
Brands are shown in the order each answer named them. The survey took place in New Zealand on October 21, 2026.
Is Confluence or SweetProcess more popular in search?
This chart shows how often people search Google for Confluence and SweetProcess by name. Each line represents a brand's share of searches for all nine process documentation platforms we track, month by month, from searches in New Zealand.
Share of searches by month for Confluence, SweetProcess. The figures are in the table below the chart.
View monthly share of searches table
| Month | Notion | Confluence | Guidde | Process Street | SweetProcess | Trainual | Waybook | Iorad | FlowShare |
|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 77.1% | 17.8% | 4% | 0.28% | 0.2% | 0.44% | 0.04% | 0.04% | 0.04% |
| Nov 2025 | 73.6% | 20.6% | 4.7% | 0.33% | 0.33% | 0.23% | 0.09% | 0.09% | 0.05% |
| Dec 2025 | 76.5% | 17.3% | 5.2% | 0.42% | 0.12% | 0.3% | 0.06% | 0.06% | 0.06% |
| Jan 2026 | 80.3% | 15% | 3.7% | 0.29% | 0.21% | 0.37% | 0.04% | 0.08% | 0.04% |
| Feb 2026 | 83.2% | 12.8% | 3.1% | 0.25% | 0.18% | 0.32% | 0.04% | 0.04% | 0.04% |
| Mar 2026 | 80.8% | 15% | 3.4% | 0.24% | 0.1% | 0.31% | 0.03% | 0.07% | 0.03% |
| Apr 2026 | 81% | 15.3% | 3.1% | 0.21% | 0.08% | 0.3% | 0.04% | 0.04% | 0.04% |
| May 2026 | 77.4% | 17.8% | 4% | 0.2% | 0.12% | 0.28% | 0.04% | 0.08% | 0.04% |
| Jun 2026 | 77.5% | 17.8% | 4% | 0.2% | 0.12% | 0.28% | 0.04% | 0.04% | 0.04% |
| Jul 2026 | 79.8% | 15.1% | 4.2% | 0.17% | 0.17% | 0.38% | 0.08% | 0.08% | 0.04% |
| Aug 2026 | 69.6% | 16.2% | 13.2% | 0.15% | 0.33% | 0.33% | 0.15% | 0.04% | 0.04% |
| Sep 2026 | 67.6% | 15.7% | 15.7% | 0.22% | 0.22% | 0.22% | 0.13% | 0.09% | 0.04% |
How has the Confluence and SweetProcess comparison changed over the last 12 months?
3 findings
- Confluence was ahead of SweetProcess in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Confluence’s share of searches among process documentation platforms in New Zealand moved from 17.8% to 15.7%, and its estimated monthly branded searches moved from 4.4K to 3.6K.
- Across the 12 months ending September 2026, SweetProcess’ share of searches among process documentation platforms in New Zealand moved from 0.2% to 0.22%, and its estimated monthly branded searches held steady at 50.
How did search popularity change for New Zealand process documentation platforms in September 2026?
2 changes

In September 2026, SweetProcess fell from 4th to 5th among process documentation platforms in New Zealand.

Estimated monthly branded searches for Confluence in New Zealand fell 18.2% over 12 measured months, from 4.4K to 3.6K in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Confluence’s and SweetProcess’ names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Confluence
1 branded search term
- confluence
SweetProcess
1 branded search term
- sweetprocess
Other head-to-heads among process documentation platforms

Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.