Brandwave

How popular isVitalCALL?

In October 2026, people searched for VitalCALL by name about 80 times in New Zealand, an 11.1% decrease from the previous year. These searches made up 2% of all New Zealand monitored medical alarm provider searches, placing VitalCALL fourth out of four providers. When we asked both ChatGPT and Google AI Overviews about monitored medical alarm providers, VitalCALL appeared in three of the five answers and was the third most recommended of the four.

Search and AI answers in October 2026

VitalCALL is the fourth most searched of 4 competitors and the third most recommended in the AI answers we collected.

  1. St John Medical AlarmsShare of searches 82.8%Mentioned in 4 of 5 AI answersPlace in AI recommendations 1st
  2. ADT CareShare of searches 8.1%Mentioned in 1 of 5 AI answersPlace in AI recommendations 4th
  3. Freedom Medical AlarmsShare of searches 7.1%Mentioned in 5 of 5 AI answersPlace in AI recommendations 2nd
  4. VitalCALLShare of searches 2%Mentioned in 3 of 5 AI answersPlace in AI recommendations 3rd
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Top monitored medical alarm providers in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, VitalCALL was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. VitalCALL is the third most recommended of the four.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. St John Medical Alarms1st
  2. Freedom Medical Alarms2nd
  3. VitalCALL3rd
  4. ADT Care4th

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Freedom Medical Alarms5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • St John Medical Alarms4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • VitalCALL3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • ADT Care1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers

See every answer about monitored medical alarm providers

5 answers

Brands are shown in the order each answer named them. The survey took place in New Zealand on October 21, 2026.

How often do people search for VitalCALL compared with other New Zealand monitored medical alarm providers?

VitalCALL against monitored medical alarm providers in New Zealand, by month

Share of searches by month for St John Medical Alarms, ADT Care, Freedom Medical Alarms, VitalCALL. The figures are in the table below the chart.

View monthly share of searches table
MonthSt John Medical AlarmsADT CareFreedom Medical AlarmsVitalCALL
Nov 202577.8%10%9.7%2.5%
Dec 202576.6%9.9%10.5%3%
Jan 202679.3%8.2%10.2%2.3%
Feb 202679.4%9.5%8.9%2.3%
Mar 202679.8%10.2%7.8%2.2%
Apr 202679.6%9.3%9%2.1%
May 202681.8%8.7%7.7%1.8%
Jun 202681.6%7%9.3%2.1%
Jul 202679%11%7.9%2.1%
Aug 202680.3%9.4%7.9%2.4%
Sep 202680.1%7.8%10%2.2%
Oct 202682.8%8.1%7.1%2%

  1. 1.St John Medical Alarms

    82.8%

    Held 1st. 3.4K estimated branded searches, +1.8% vs prior month. Share +2.7 points.

  2. 2.ADT Care

    8.1%

    Moved from 3rd to 2nd. 330 estimated branded searches, +3.1% vs prior month. Share +0.4 points.

  3. 3.Freedom Medical Alarms

    7.1%

    Moved from 2nd to 3rd. 290 estimated branded searches, -29.3% vs prior month. Share -2.8 points.

  4. 4.VitalCALL

    2%

    Held 4th. 80 estimated branded searches, -11.1% vs prior month. Share -0.2 points.

Compare popularity between VitalCALL and its closest rivals

Every comparison with VitalCALL

3 comparisons

How has branded search demand for VitalCALL changed in New Zealand over the last 12 months?

3 findings
  • Across the 12 months ending October 2026, estimated monthly branded searches for VitalCALL in New Zealand fell from 90 to 80.
  • Across the 12 months ending October 2026, VitalCALL’s share of searches among monitored medical alarm providers in New Zealand decreased from 2.5% to 2%.
  • Across the 12 months ending October 2026, VitalCALL’s share of searches among monitored medical alarm providers in New Zealand peaked at 3% in December 2025 and was lowest at 1.8% in May 2026.

How did search popularity change for New Zealand monitored medical alarm providers in October 2026?

4 changes

  1. In October 2026, St John Medical Alarms gained share of searches among monitored medical alarm providers in New Zealand, from 80.1% to 82.8%.

  2. In October 2026, Freedom Medical Alarms lost share of searches among monitored medical alarm providers in New Zealand, from 10% to 7.1%.

  3. In October 2026, ADT Care rose from 3rd to 2nd among monitored medical alarm providers in New Zealand.

  4. Estimated monthly branded searches for VitalCALL in New Zealand fell 11.1% over 12 measured months, from 90 to 80 in October 2026.

How are VitalCALL’s branded searches counted?

12 search terms

Brandwave collects information about searches that people make online using VitalCALL’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • chubb medical alarm
  • chubb medical alarms
  • chubb personal alarm
  • chubb vital call
  • vital call
  • vital call chubb
  • vital call medical alarms
  • vital call personal alarm
  • vital calls
  • vitalcall
  • vitalcall medical alarm
  • vitalcall personal alarm

How the Brand Demand Index is measured

Who owns VitalCALL?

VitalCALL is owned by Chubb Fire & Security. Brandwave does not track any other brands owned by Chubb Fire & Security.

Do you work for VitalCALL? To request corrections or removal please contact us via our support page and we will be happy to assist.

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