Freedom Medical Alarms vs VitalCALL:Which is more popular in New Zealand?
In October 2026, Freedom Medical Alarms had more branded searches than VitalCALL among monitored medical alarm providers in New Zealand. Freedom Medical Alarms had about 290 branded searches, while VitalCALL had 80. Freedom Medical Alarms made up 7.1% of all monitored medical alarm provider searches we track, and VitalCALL accounted for 2%. When we asked ChatGPT and Google AI Overviews about monitored medical alarm providers, Freedom Medical Alarms appeared in all five answers and VitalCALL in three. Freedom Medical Alarms was mentioned before VitalCALL in four out of five answers.
Who do people search for more?
Freedom Medical Alarms, about 4 searches for every 1 for VitalCALL
Who does AI mention more?
Freedom Medical Alarms, mentioned in every answer we collected
Who does AI recommend more?
Freedom Medical Alarms, named ahead of VitalCALL in 4 of 5 answers
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Top monitored medical alarm providers in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Freedom Medical Alarms appeared in all five answers. VitalCALL was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Freedom Medical Alarms was listed before VitalCALL in four out of five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Freedom Medical Alarms5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
St John Medical Alarms4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
VitalCALL3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
ADT Care1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
See every answer about monitored medical alarm providers
5 answers
Asked ChatGPT
“Which monitored medical alarm provider should I use in New Zealand?”
Asked ChatGPT
“What are the best monitored medical alarm providers in New Zealand?”
Asked ChatGPT
“What's the best monitored medical alarm provider in New Zealand for an elderly parent?”
Searched Google, AI Overview
“personal alarm nz”
Searched Google, AI Overview
“medical alarm providers”
Brands are shown in the order each answer named them. The survey took place in New Zealand on October 21, 2026.
Is Freedom Medical Alarms or VitalCALL more popular in search?
This chart shows how often people search Google for Freedom Medical Alarms and VitalCALL by name. Each line represents a brand's share of searches for all four monitored medical alarm providers we track, month by month, from searches in New Zealand.
Share of searches by month for Freedom Medical Alarms, VitalCALL. The figures are in the table below the chart.
View monthly share of searches table
| Month | St John Medical Alarms | ADT Care | Freedom Medical Alarms | VitalCALL |
|---|---|---|---|---|
| Nov 2025 | 77.8% | 10% | 9.7% | 2.5% |
| Dec 2025 | 76.6% | 9.9% | 10.5% | 3% |
| Jan 2026 | 79.3% | 8.2% | 10.2% | 2.3% |
| Feb 2026 | 79.4% | 9.5% | 8.9% | 2.3% |
| Mar 2026 | 79.8% | 10.2% | 7.8% | 2.2% |
| Apr 2026 | 79.6% | 9.3% | 9% | 2.1% |
| May 2026 | 81.8% | 8.7% | 7.7% | 1.8% |
| Jun 2026 | 81.6% | 7% | 9.3% | 2.1% |
| Jul 2026 | 79% | 11% | 7.9% | 2.1% |
| Aug 2026 | 80.3% | 9.4% | 7.9% | 2.4% |
| Sep 2026 | 80.1% | 7.8% | 10% | 2.2% |
| Oct 2026 | 82.8% | 8.1% | 7.1% | 2% |
How has branded search for Freedom Medical Alarms and VitalCALL changed in New Zealand over the last 12 months?
3 findings
- Freedom Medical Alarms was ahead of VitalCALL in every measured month of the 12 months ending October 2026.
- Across the 12 months ending October 2026, Freedom Medical Alarms’ share of searches among monitored medical alarm providers in New Zealand moved from 9.7% to 7.1%, and its estimated monthly branded searches moved from 350 to 290.
- Across the 12 months ending October 2026, VitalCALL’s share of searches among monitored medical alarm providers in New Zealand moved from 2.5% to 2%, and its estimated monthly branded searches moved from 90 to 80.
How did search popularity change for New Zealand monitored medical alarm providers in October 2026?
2 changes
In October 2026, Freedom Medical Alarms lost share of searches among monitored medical alarm providers in New Zealand, from 10% to 7.1%.
Estimated monthly branded searches for VitalCALL in New Zealand fell 11.1% over 12 measured months, from 90 to 80 in October 2026.
How are Freedom Medical Alarms’ and VitalCALL’s branded searches counted?
17 search terms
Brandwave collects information about searches that people make online using Freedom Medical Alarms’ and VitalCALL’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Freedom Medical Alarms
5 branded search terms
- freedom alarms
- freedom medical alarm
- freedom medical alarms
- freedom medical alarms wellington
- freedom medical alert
VitalCALL
12 branded search terms
- chubb medical alarm
- chubb medical alarms
- chubb personal alarm
- chubb vital call
- vital call
- vital call chubb
- vital call medical alarms
- vital call personal alarm
- vital calls
- vitalcall
- vitalcall medical alarm
- vitalcall personal alarm
Other head-to-heads among monitored medical alarm providers
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