SAP S/4HANA Utilities vs VertexOne:Which is more popular?
In September 2026, VertexOne had more branded searches than SAP S/4HANA Utilities among utility customer information systems worldwide. VertexOne had about 12,100 branded searches, while SAP S/4HANA Utilities had 320. VertexOne made up 39.5% of all utility customer information system searches we track, and SAP S/4HANA Utilities accounted for 1%. When we asked ChatGPT and Google AI Overviews about utility customer information systems, SAP S/4HANA Utilities appeared in two of the five answers and VertexOne in none.
Who do people search for more?
VertexOne, about 38 searches for every 1 for SAP S/4HANA Utilities
Who does AI mention more?
SAP S/4HANA Utilities, mentioned in 2 of 5 answers, VertexOne in 0
Who does AI recommend more?
SAP S/4HANA Utilities, the only one of the two named
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Top utility customer information systems in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, SAP S/4HANA Utilities was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. VertexOne did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Cayenta CIS3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- SAP S/4HANA Utilities2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- CIS Infinity2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Oracle Utilities Customer Cloud Service2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Itron0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
VertexOne0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about utility customer information systems
5 answers
Asked ChatGPT
“Which utility customer information system should I use?”
Asked ChatGPT
“What are the best utility customer information systems?”
Asked ChatGPT
“What's the best utility customer information system for customer records?”
Searched Google, AI Overview
“customer information system”
Searched Google, AI Overview
“utility customer information systems”
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is SAP S/4HANA Utilities or VertexOne more popular in search?
This chart shows how often people search Google for SAP S/4HANA Utilities and VertexOne by name. Each line represents a brand's share of searches for all six utility customer information systems we track, month by month, from English-language searches worldwide.
Share of searches by month for VertexOne, SAP S/4HANA Utilities. The figures are in the table below the chart.
View monthly share of searches table
| Month | Itron | VertexOne | SAP S/4HANA Utilities | CIS Infinity | Oracle Utilities Customer Cloud Service | Cayenta CIS |
|---|---|---|---|---|---|---|
| Oct 2025 | 63.9% | 34.8% | 0.75% | 0.2% | 0.26% | 0.06% |
| Nov 2025 | 68.1% | 30.3% | 0.8% | 0.21% | 0.52% | 0.06% |
| Dec 2025 | 63.9% | 35% | 0.6% | 0.14% | 0.32% | 0.04% |
| Jan 2026 | 63.8% | 34.9% | 0.74% | 0.14% | 0.32% | 0.07% |
| Feb 2026 | 72% | 26.3% | 1% | 0.13% | 0.45% | 0.06% |
| Mar 2026 | 68.1% | 30.4% | 0.98% | 0.15% | 0.34% | 0.03% |
| Apr 2026 | 68.2% | 30.4% | 0.98% | 0.15% | 0.21% | 0.06% |
| May 2026 | 68% | 30.4% | 0.98% | 0.15% | 0.34% | 0.08% |
| Jun 2026 | 63% | 34.5% | 2.1% | 0.17% | 0.24% | 0.07% |
| Jul 2026 | 62.8% | 34.3% | 2.5% | 0.14% | 0.17% | 0.07% |
| Aug 2026 | 62.8% | 34.4% | 2.5% | 0.17% | 0.14% | 0.03% |
| Sep 2026 | 59.1% | 39.5% | 1% | 0.23% | 0.13% | 0.03% |
How has the SAP S/4HANA Utilities and VertexOne comparison changed over the last 12 months?
3 findings
- VertexOne was ahead of SAP S/4HANA Utilities in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, SAP S/4HANA Utilities’ share of searches among utility customer information systems worldwide moved from 0.75% to 1%, and its estimated monthly branded searches moved from 260 to 320.
- Across the 12 months ending September 2026, VertexOne’s share of searches among utility customer information systems worldwide moved from 34.8% to 39.5%, and its estimated monthly branded searches held steady at 12.1K.
How did search popularity change for utility customer information systems worldwide in September 2026?
2 changes

In September 2026, VertexOne gained share of searches among utility customer information systems worldwide, from 34.4% to 39.5%.
In September 2026, SAP S/4HANA Utilities lost share of searches among utility customer information systems worldwide, from 2.5% to 1%.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using SAP S/4HANA Utilities’ and VertexOne’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
SAP S/4HANA Utilities
1 branded search term
- sap s 4hana utilities
VertexOne
1 branded search term
- vertexone
Other head-to-heads among utility customer information systems

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