Retently vs Zonka Feedback:Which is more popular by branded search?
In August 2026, Retently had more branded searches than Zonka Feedback among NPS feedback platforms worldwide. Retently was estimated to have 1.6K branded searches compared to Zonka Feedback’s 590, and held a 15.9% Share of Search versus Zonka Feedback’s 5.7%. Worldwide · English terms: these are worldwide searches for English-language branded terms.
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Which is more popular in search, Retently or Zonka Feedback?
Compare tools for collecting customer feedback and tracking Net Promoter Score. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for Retently, Zonka Feedback. The figures are in the table below the chart.
View monthly share of search table
| Month | AskNicely | Survicate | Retently | Zonka Feedback | Refiner |
|---|---|---|---|---|---|
| Oct 2025 | 31.8% | 47.8% | 11.7% | 8.8% | 0% |
| Nov 2025 | 36.3% | 44.7% | 10.2% | 8.8% | 0% |
| Dec 2025 | 35% | 43.8% | 10.7% | 10.6% | 0% |
| Jan 2026 | 34.7% | 42.7% | 12.8% | 9.6% | 0.19% |
| Feb 2026 | 31.4% | 48.1% | 11% | 9.5% | 0.11% |
| Mar 2026 | 31.9% | 48.3% | 11.8% | 7.8% | 0.18% |
| Apr 2026 | 35.2% | 43.3% | 12.8% | 8.6% | 0.1% |
| May 2026 | 45% | 37.1% | 10.5% | 7.3% | 0.1% |
| Jun 2026 | 40.4% | 40.7% | 12.2% | 6.6% | 0.18% |
| Jul 2026 | 37.5% | 31.1% | 25% | 6.1% | 0.17% |
| Aug 2026 | 42.9% | 35.4% | 15.9% | 5.7% | 0.1% |
| Sep 2026 | — | — | — | — | — |
How has the Retently and Zonka Feedback comparison changed over the last 12 months?
3 findings
- Retently was ahead of Zonka Feedback in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, Retently’s estimated Share of Search among NPS feedback platforms worldwide moved from 11.7% to 15.9%, and its estimated monthly branded searches moved from 1.3K to 1.6K.
- Across the 11 months ending August 2026, Zonka Feedback’s estimated Share of Search among NPS feedback platforms worldwide moved from 8.8% to 5.7%, and its estimated monthly branded searches moved from 1K to 590.
How did search popularity change for NPS feedback platforms worldwide in August 2026?
2 changes
In August 2026, Retently lost estimated Share of Search among NPS feedback platforms worldwide, from 25% to 15.9%.
Zonka Feedback’s estimated Share of Search among NPS feedback platforms worldwide has lost ground for 3 months in a row, from 7.3% to 5.7% in August 2026.
How each brand is measured
Brandwave collects information about searches that people make online using Retently’s and Zonka Feedback’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Retently
2 branded search terms
- retently
- retently nps
Zonka Feedback
1 branded search term
- zonka feedback
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