Brandwave

Retently vs Survicate:Which is more popular by branded search?

In August 2026, Survicate had more branded searches than Retently among NPS feedback platforms worldwide. Survicate was estimated to have 3.6K branded searches compared to Retently’s 1.6K, and held a 35.4% Share of Search versus Retently’s 15.9%. Worldwide · English terms: these are worldwide searches for English-language branded terms.

Share of Search among NPS feedback platforms worldwide in August 2026Which is more popular in search, Retently or Survicate?
Retently15.9%1.6K searches
vs
Survicate35.4%3.6K searches

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Which is more popular in search, Retently or Survicate?

Compare tools for collecting customer feedback and tracking Net Promoter Score. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Retently and Survicate among NPS feedback platforms worldwide, by month

Share of Search by month for Survicate, Retently. The figures are in the table below the chart.

View monthly share of search table
MonthAskNicelySurvicateRetentlyZonka FeedbackRefiner
Oct 202531.8%47.8%11.7%8.8%0%
Nov 202536.3%44.7%10.2%8.8%0%
Dec 202535%43.8%10.7%10.6%0%
Jan 202634.7%42.7%12.8%9.6%0.19%
Feb 202631.4%48.1%11%9.5%0.11%
Mar 202631.9%48.3%11.8%7.8%0.18%
Apr 202635.2%43.3%12.8%8.6%0.1%
May 202645%37.1%10.5%7.3%0.1%
Jun 202640.4%40.7%12.2%6.6%0.18%
Jul 202637.5%31.1%25%6.1%0.17%
Aug 202642.9%35.4%15.9%5.7%0.1%
Sep 2026—————

How has the Retently and Survicate comparison changed over the last 12 months?

  • Survicate was ahead of Retently in every measured month of the 11 months ending August 2026.
  • Across the 11 months ending August 2026, Retently’s estimated Share of Search among NPS feedback platforms worldwide moved from 11.7% to 15.9%, and its estimated monthly branded searches moved from 1.3K to 1.6K.
  • Across the 11 months ending August 2026, Survicate’s estimated Share of Search among NPS feedback platforms worldwide moved from 47.8% to 35.4%, and its estimated monthly branded searches moved from 5.5K to 3.6K.

How did search popularity change for NPS feedback platforms worldwide in August 2026?

  1. In August 2026, Survicate gained estimated Share of Search among NPS feedback platforms worldwide, from 31.1% to 35.4%.

  2. In August 2026, Retently lost estimated Share of Search among NPS feedback platforms worldwide, from 25% to 15.9%.

How each brand is measured

Brandwave collects information about searches that people make online using Retently’s and Survicate’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Retently

2 branded search terms

  • retently
  • retently nps

Survicate

3 branded search terms

  • survicate
  • survicate survey
  • survicate.com

How the Brand Demand Index is measured

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