Helpwise vs Hiver:Which is more popular by branded search?
In August 2026, Helpwise had more branded searches than Hiver among shared inbox platforms worldwide. Helpwise was estimated to have 1K branded searches compared to Hiver’s 400, and held a 12.8% Share of Search versus Hiver’s 5%. Worldwide · English terms: these are worldwide searches for English-language branded terms.
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Which is more popular in search, Helpwise or Hiver?
Compare services and tools used to manage customer email collaboratively in a shared inbox. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for Helpwise, Hiver. The figures are in the table below the chart.
View monthly share of search table
| Month | Front | Missive | Gmelius | Helpwise | Hiver |
|---|---|---|---|---|---|
| Oct 2025 | 28.6% | 16.6% | 38.5% | 13.7% | 2.5% |
| Nov 2025 | 27.7% | 16.9% | 39% | 13.9% | 2.4% |
| Dec 2025 | 30.8% | 12.9% | 37.3% | 15.5% | 3.5% |
| Jan 2026 | 31.1% | 9.8% | 37.6% | 17.4% | 4.1% |
| Feb 2026 | 27.8% | 14.2% | 33.9% | 19.3% | 4.8% |
| Mar 2026 | 30.8% | 19% | 30.2% | 15.1% | 4.9% |
| Apr 2026 | 27% | 20.8% | 38.1% | 10.9% | 3.3% |
| May 2026 | 28.2% | 26.3% | 27% | 13.8% | 4.7% |
| Jun 2026 | 22.7% | 19.5% | 43.6% | 10.4% | 3.8% |
| Jul 2026 | 29.5% | 26% | 25.6% | 13.9% | 4.9% |
| Aug 2026 | 36.2% | 24.6% | 21.4% | 12.8% | 5% |
| Sep 2026 | — | — | — | — | — |
How has the Helpwise and Hiver comparison changed over the last 12 months?
3 findings
- Helpwise was ahead of Hiver in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, Helpwise’s estimated Share of Search among shared inbox platforms worldwide moved from 13.7% to 12.8%, and its estimated monthly branded searches moved from 1.6K to 1K.
- Across the 11 months ending August 2026, Hiver’s estimated Share of Search among shared inbox platforms worldwide moved from 2.5% to 5%, and its estimated monthly branded searches moved from 300 to 400.
How did search popularity change for shared inbox platforms worldwide in August 2026?
2 changes
In August 2026, Helpwise lost estimated Share of Search among shared inbox platforms worldwide, from 13.9% to 12.8%.
Estimated monthly branded searches for Hiver worldwide rose 33.3% over 11 measured months, from 300 to 400 in August 2026.
How each brand is measured
Brandwave collects information about searches that people make online using Helpwise’s and Hiver’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Put your own brand in this comparison
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