Brandwave

Shared inbox platforms:Which brands are most popular in search?

In August 2026, Front was the most searched among shared inbox platforms worldwide, with an estimated 2.9K branded searches and 36.2% estimated Share of Search within this set. Worldwide · English terms: these are worldwide searches for English-language branded terms.

Share of Search, August 2026
  1. Front36.2%
  2. Missive24.6%
  3. Gmelius21.4%
  4. Helpwise12.8%
  5. Hiver5%

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Share of SearchLeaderboard

Compare services and tools used to manage customer email collaboratively in a shared inbox. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Share of Search among shared inbox platforms worldwide, by month

Share of Search by month for Front, Missive, Gmelius, Helpwise, Hiver. The figures are in the table below the chart.

View monthly share of search table
MonthFrontMissiveGmeliusHelpwiseHiver
Oct 202528.6%16.6%38.5%13.7%2.5%
Nov 202527.7%16.9%39%13.9%2.4%
Dec 202530.8%12.9%37.3%15.5%3.5%
Jan 202631.1%9.8%37.6%17.4%4.1%
Feb 202627.8%14.2%33.9%19.3%4.8%
Mar 202630.8%19%30.2%15.1%4.9%
Apr 202627%20.8%38.1%10.9%3.3%
May 202628.2%26.3%27%13.8%4.7%
Jun 202622.7%19.5%43.6%10.4%3.8%
Jul 202629.5%26%25.6%13.9%4.9%
Aug 202636.2%24.6%21.4%12.8%5%
Sep 2026—————

This month’s ranking, August 2026

  1. 1.Front

    36.2%

    held 1st · 2.9K estimated branded searches · 0% vs prior month · +6.7 points

  2. 2.Missive

    24.6%

    held 2nd · 2K estimated branded searches · -22.8% vs prior month · -1.4 points

  3. 3.Gmelius

    21.4%

    held 3rd · 1.7K estimated branded searches · -32% vs prior month · -4.3 points

  4. 4.Helpwise

    12.8%

    held 4th · 1K estimated branded searches · -25% vs prior month · -1.1 points

  5. 5.Hiver

    5%

    held 5th · 400 estimated branded searches · -16.7% vs prior month · +0.1 points

Compare search popularity between leading brands

Which brand is most popular in search among shared inbox platforms worldwide?

In August 2026, Front was the most searched among shared inbox platforms worldwide, with an estimated 2.9K branded searches and 36.2% estimated Share of Search within this set. Missive is in 2nd place, 11.6 percentage points behind at 24.6% Share of Search.

Global shared inbox platforms, last 12 months ending September 2026
BrandShare of SearchPeakLowRank
Front28.6% → 36.2%36.2%Aug 202622.7%Jun 20262nd → 1st
Missive16.6% → 24.6%26.3%May 20269.8%Jan 20263rd → 2nd
Gmelius38.5% → 21.4%43.6%Jun 202621.4%Aug 20261st → 3rd
Helpwise13.7% → 12.8%19.3%Feb 202610.4%Jun 20264th
Hiver2.5% → 5%5%Aug 20262.4%Nov 20255th

Each finding as a sentence

  • Across the 11 months ending August 2026, Front’s estimated Share of Search among shared inbox platforms worldwide increased from 28.6% to 36.2%.
  • Across the 11 months ending August 2026, Missive’s estimated Share of Search among shared inbox platforms worldwide increased from 16.6% to 24.6%.
  • Across the 11 months ending August 2026, Gmelius’ estimated Share of Search among shared inbox platforms worldwide decreased from 38.5% to 21.4%.
  • Across the 11 months ending August 2026, Helpwise’s estimated Share of Search among shared inbox platforms worldwide decreased from 13.7% to 12.8%.
  • Across the 11 months ending August 2026, Hiver’s estimated Share of Search among shared inbox platforms worldwide increased from 2.5% to 5%.
  • Across the 11 months ending August 2026, Front’s estimated Share of Search among shared inbox platforms worldwide peaked at 36.2% in August 2026 and was lowest at 22.7% in June 2026.
  • Across the 11 months ending August 2026, Missive’s estimated Share of Search among shared inbox platforms worldwide peaked at 26.3% in May 2026 and was lowest at 9.8% in January 2026.
  • Across the 11 months ending August 2026, Gmelius’ estimated Share of Search among shared inbox platforms worldwide peaked at 43.6% in June 2026 and was lowest at 21.4% in August 2026.
  • Across the 11 months ending August 2026, Helpwise’s estimated Share of Search among shared inbox platforms worldwide peaked at 19.3% in February 2026 and was lowest at 10.4% in June 2026.
  • Across the 11 months ending August 2026, Hiver’s estimated Share of Search among shared inbox platforms worldwide peaked at 5% in August 2026 and was lowest at 2.4% in November 2025.
  • Across the 11 months ending August 2026, Front rose from 2nd to 1st among shared inbox platforms worldwide.
  • Across the 11 months ending August 2026, Missive rose from 3rd to 2nd among shared inbox platforms worldwide.
  • Across the 11 months ending August 2026, Gmelius fell from 1st to 3rd among shared inbox platforms worldwide.

How did search popularity change for shared inbox platforms worldwide in August 2026?

  1. In August 2026, Front gained estimated Share of Search among shared inbox platforms worldwide, from 29.5% to 36.2%.

  2. In August 2026, Gmelius lost estimated Share of Search among shared inbox platforms worldwide, from 25.6% to 21.4%.

  3. In August 2026, Missive lost estimated Share of Search among shared inbox platforms worldwide, from 26% to 24.6%.

  4. In August 2026, Helpwise lost estimated Share of Search among shared inbox platforms worldwide, from 13.9% to 12.8%.

  5. Estimated monthly branded searches for Hiver worldwide rose 33.3% over 11 measured months, from 300 to 400 in August 2026.

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