Brandwave

Google Chat vs MessageBird:Which is more popular?

In September 2026, Google Chat had more branded searches than MessageBird among business messaging platforms worldwide. Google Chat had about 3.4 million branded searches, while MessageBird had 9,900. Google Chat made up 26.6% of all business messaging platform searches we track, and MessageBird accounted for 0.08%. When we asked ChatGPT and Google AI Overviews about business messaging platforms, Google Chat appeared in three of the five answers and MessageBird in none.

Among business messaging platforms worldwide in September 2026

Who do people search for more?

Google Chat, about 338 searches for every 1 for MessageBird

Google Chat 3.4M searchesMessageBird 9.9K searches

Who does AI mention more?

Google Chat, mentioned in 3 of 5 answers, MessageBird in 0

Google Chat in 3 of 5MessageBird in 0 of 5

Who does AI recommend more?

Google Chat, the only one of the two named

Google Chat first in 3MessageBird never named

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Top business messaging platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Google Chat was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. MessageBird did not appear in any of the five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Slack1st
  2. Microsoft Teams2nd
  3. Google Chat3rd
  4. Intercom4th
  5. Textmagic5th
  6. Twilio6th
  7. Zendesk7th
  8. Vonage–
  9. Infobip–
  10. +1 more
  11. MessageBird–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Microsoft Teams3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Slack3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Google Chat3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Twilio2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Zendesk2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Textmagic2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Intercom2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Vonage0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Infobip0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • MessageBird0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

+1 more

See every answer about business messaging platforms

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.

Is Google Chat or MessageBird more popular in search?

This chart shows how often people search Google for Google Chat and MessageBird by name. Each line represents a brand's share of searches for all 11 business messaging platforms we track, month by month, from English-language searches worldwide.

Google Chat and MessageBird among business messaging platforms worldwide, by month

Share of searches by month for Google Chat, MessageBird. The figures are in the table below the chart.

View monthly share of searches table
MonthMicrosoft TeamsSlackGoogle ChatTwilioZendeskVonageInfobipSinchTextmagicMessageBirdIntercom
Oct 202531.9%31.9%26.1%5.3%2.9%0.72%0.47%0.32%0.21%0.17%0%
Nov 202536.4%29.8%24.4%4.9%2.7%0.67%0.44%0.36%0.22%0.2%<0.01%
Dec 202528%34.2%28%4.6%3.1%0.77%0.41%0.42%0.26%0.23%<0.01%
Jan 202631.6%31.6%25.9%5.2%3.5%0.87%0.47%0.38%0.21%0.21%<0.01%
Feb 202631.9%31.9%26.1%5.2%2.9%0.71%0.47%0.39%0.22%0.21%<0.01%
Mar 202632%32%26.2%5.3%2.9%0.72%0.39%0.32%0.18%0.17%<0.01%
Apr 202630%30%30%6%2.2%0.67%0.44%0.36%0.2%0.16%<0.01%
May 202625.8%31.6%31.6%6.3%2.8%0.71%0.47%0.38%0.17%0.17%<0.01%
Jun 202627.4%33.5%27.4%6.7%3%0.75%0.49%0.41%0.19%0.15%<0.01%
Jul 202627.5%33.7%27.5%6.8%2.5%0.75%0.5%0.41%0.19%0.15%0%
Aug 202627.5%33.7%27.5%6.8%2.5%0.76%0.5%0.41%0.19%0.12%<0.01%
Sep 202632.5%32.5%26.6%4.4%2.4%0.6%0.48%0.39%0.15%0.08%<0.01%

How has the Google Chat and MessageBird comparison changed over the last 12 months?

3 findings

How did search popularity change for business messaging platforms worldwide in September 2026?

3 changes

  1. In September 2026, Microsoft Teams overtook Slack and Google Chat to become the leader among business messaging platforms worldwide, with 32.5% of the searches.

  2. In September 2026, Google Chat lost share of searches among business messaging platforms worldwide, from 27.5% to 26.6%.

  3. Estimated monthly branded searches for MessageBird worldwide fell 55.4% over 12 measured months, from 22.2K to 9.9K in September 2026.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Google Chat’s and MessageBird’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Google Chat

1 branded search term

  • google chat

MessageBird

1 branded search term

  • messagebird

How the Brand Demand Index is measured

Other head-to-heads among business messaging platforms

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