Gallabox vs Twilio:Which is more popular?
In September 2026, Twilio had more branded searches than Gallabox among WhatsApp business platforms worldwide. Twilio had about 12,100 branded searches, while Gallabox had 9,900. Twilio made up 3.6% of all WhatsApp business platform searches we track, and Gallabox accounted for 3%. When we asked ChatGPT and Google AI Overviews about WhatsApp business platforms, Twilio appeared in all five answers and Gallabox in none.
Who do people search for more?
Twilio, about 22% more searches than Gallabox
Who does AI mention more?
Twilio, mentioned in every answer we collected
Who does AI recommend more?
Twilio, the only one of the two named
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Top WhatsApp business platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Twilio appeared in all five answers. Gallabox did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Twilio5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
WATI3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Respond.io2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
AiSensy0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Gupshup0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Interakt0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Gallabox0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about WhatsApp business platforms
5 answers
Asked ChatGPT
“Which WhatsApp business platform should I use?”
Asked ChatGPT
“What are the best WhatsApp Business API providers?”
Asked ChatGPT
“What's the best WhatsApp marketing tool for a small business?”
Searched Google, AI Overview
“whatsapp business api”
Searched Google, AI Overview
“twilio whatsapp”
Brands are shown in the order each answer named them. The survey took place in the United States on October 22, 2026.
Is Gallabox or Twilio more popular in search?
This chart shows how often people search Google for Gallabox and Twilio by name. Each line represents a brand's share of searches for all seven WhatsApp business platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for Twilio, Gallabox. The figures are in the table below the chart.
View monthly share of searches table
| Month | WATI | AiSensy | Gupshup | Interakt | Respond.io | Twilio | Gallabox |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 28.2% | 15% | 33.4% | 12.3% | 4.5% | 3.7% | 3% |
| Nov 2025 | 29.5% | 15.7% | 28.6% | 12.8% | 5.7% | 3.8% | 3.8% |
| Dec 2025 | 28.7% | 18.6% | 27.8% | 12.5% | 5.6% | 3% | 3.7% |
| Jan 2026 | 26.5% | 21.1% | 25.8% | 14.1% | 6.3% | 3.4% | 2.8% |
| Feb 2026 | 27.9% | 18.1% | 27.1% | 14.8% | 5.4% | 3.6% | 3% |
| Mar 2026 | 27.3% | 17.8% | 26.6% | 14.5% | 6.5% | 4.3% | 2.9% |
| Apr 2026 | 31.2% | 16.8% | 25.2% | 13.8% | 6.2% | 4.1% | 2.8% |
| May 2026 | 27.3% | 17.8% | 26.6% | 14.5% | 6.5% | 4.3% | 2.9% |
| Jun 2026 | 27% | 17.6% | 26.3% | 14.4% | 7.9% | 3.5% | 3.5% |
| Jul 2026 | 27% | 17.6% | 26.3% | 14.4% | 7.9% | 3.5% | 3.5% |
| Aug 2026 | 26% | 20.8% | 25.5% | 13.9% | 7.6% | 3.4% | 2.8% |
| Sep 2026 | 27.7% | 22.1% | 22.1% | 14.8% | 6.6% | 3.6% | 3% |
How has the Gallabox and Twilio comparison changed over the last 12 months?
3 findings
- The lead changed hands 2 times in the 12 months ending September 2026: Gallabox took it in December 2025, Twilio took it in January 2026.
- Across the 12 months ending September 2026, Gallabox’s share of searches among WhatsApp business platforms worldwide held steady at 3%, and its estimated monthly branded searches held steady at 9.9K.
- Across the 12 months ending September 2026, Twilio’s share of searches among WhatsApp business platforms worldwide moved from 3.7% to 3.6%, and its estimated monthly branded searches held steady at 12.1K.
How did search popularity change for WhatsApp business platforms worldwide in September 2026?
0 changes
Neither Gallabox nor Twilio moved beyond provider rounding among WhatsApp business platforms in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Gallabox’s and Twilio’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among WhatsApp business platforms
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