Brandwave

Cayenta CIS vs Itron:Which is more popular?

In September 2026, Itron had more branded searches than Cayenta CIS among utility customer information systems worldwide. Itron had about 18,100 branded searches, while Cayenta CIS had 10. Itron made up 59.1% of all utility customer information system searches we track, and Cayenta CIS accounted for 0.03%. When we asked ChatGPT and Google AI Overviews about utility customer information systems, Cayenta CIS appeared in three of the five answers and Itron in none.

Among utility customer information systems worldwide in September 2026

Who do people search for more?

Itron, about 1810 searches for every 1 for Cayenta CIS

Itron 18.1K searchesCayenta CIS 10 searches

Who does AI mention more?

Cayenta CIS, mentioned in 3 of 5 answers, Itron in 0

Cayenta CIS in 3 of 5Itron in 0 of 5

Who does AI recommend more?

Cayenta CIS, the only one of the two named

Cayenta CIS first in 3Itron never named

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Top utility customer information systems in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Cayenta CIS was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Itron did not appear in any of the five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Cayenta CIS1st
  2. Oracle Utilities Customer Cloud Service2nd
  3. SAP S/4HANA Utilities3rd
  4. CIS Infinity4th
  5. Itron–
  6. VertexOne–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Cayenta CIS3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • SAP S/4HANA Utilities2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • CIS Infinity2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Oracle Utilities Customer Cloud Service2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Itron0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • VertexOne0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about utility customer information systems

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Is Cayenta CIS or Itron more popular in search?

This chart shows how often people search Google for Cayenta CIS and Itron by name. Each line represents a brand's share of searches for all six utility customer information systems we track, month by month, from English-language searches worldwide.

Cayenta CIS and Itron among utility customer information systems worldwide, by month

Share of searches by month for Itron, Cayenta CIS. The figures are in the table below the chart.

View monthly share of searches table
MonthItronVertexOneSAP S/4HANA UtilitiesCIS InfinityOracle Utilities Customer Cloud ServiceCayenta CIS
Oct 202563.9%34.8%0.75%0.2%0.26%0.06%
Nov 202568.1%30.3%0.8%0.21%0.52%0.06%
Dec 202563.9%35%0.6%0.14%0.32%0.04%
Jan 202663.8%34.9%0.74%0.14%0.32%0.07%
Feb 202672%26.3%1%0.13%0.45%0.06%
Mar 202668.1%30.4%0.98%0.15%0.34%0.03%
Apr 202668.2%30.4%0.98%0.15%0.21%0.06%
May 202668%30.4%0.98%0.15%0.34%0.08%
Jun 202663%34.5%2.1%0.17%0.24%0.07%
Jul 202662.8%34.3%2.5%0.14%0.17%0.07%
Aug 202662.8%34.4%2.5%0.17%0.14%0.03%
Sep 202659.1%39.5%1%0.23%0.13%0.03%

How has the Cayenta CIS and Itron comparison changed over the last 12 months?

3 findings

How did search popularity change for utility customer information systems worldwide in September 2026?

2 changes

  1. In September 2026, Itron lost share of searches among utility customer information systems worldwide, from 62.8% to 59.1%.

  2. Estimated monthly branded searches for Cayenta CIS worldwide fell 50% over 12 measured months, from 20 to 10 in September 2026.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Cayenta CIS’s and Itron’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Cayenta CIS

1 branded search term

  • cayenta cis

Itron

1 branded search term

  • itron

How the Brand Demand Index is measured

Other head-to-heads among utility customer information systems

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