Brandwave

Alchemer vs Sprinklr:Which is more popular?

In September 2026, Sprinklr had more branded searches than Alchemer among voice of customer platforms worldwide. Sprinklr had about 74,000 branded searches, while Alchemer had 22,200. Sprinklr made up 9% of all voice of customer platform searches we track, and Alchemer accounted for 2.7%. When we asked ChatGPT and Google AI Overviews about voice of customer platforms, Sprinklr appeared in two of the five answers and Alchemer in one. Sprinklr was mentioned before Alchemer in every answer that named either.

Among voice of customer platforms worldwide in September 2026

Who do people search for more?

Sprinklr, about 3 searches for every 1 for Alchemer

Sprinklr 74K searchesAlchemer 22.2K searches

Who does AI mention more?

Sprinklr, mentioned in 2 of 5 answers, Alchemer in 1

Sprinklr in 2 of 5Alchemer in 1 of 5

Who does AI recommend more?

Sprinklr, named ahead of Alchemer in 2 of 2 answers

Sprinklr first in 2Alchemer never first

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Top voice of customer platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Sprinklr was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Alchemer was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Sprinklr was listed before Alchemer in every answer that named either.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Qualtrics1st
  2. Medallia2nd
  3. Chattermill3rd
  4. Enterpret4th
  5. Thematic5th
  6. Sprinklr6th
  7. InMoment7th
  8. SurveyMonkey8th
  9. Alchemer9th
  10. Sprig–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Qualtrics5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Medallia4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • SurveyMonkey3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Enterpret3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Chattermill3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Sprinklr2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Thematic2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • InMoment2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Alchemer1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Sprig0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about voice of customer platforms

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Is Alchemer or Sprinklr more popular in search?

This chart shows how often people search Google for Alchemer and Sprinklr by name. Each line represents a brand's share of searches for all ten voice of customer platforms we track, month by month, from English-language searches worldwide.

Alchemer and Sprinklr among voice of customer platforms worldwide, by month

Share of searches by month for Sprinklr, Alchemer. The figures are in the table below the chart.

View monthly share of searches table
MonthSurveyMonkeyQualtricsSprinklrThematicMedalliaAlchemerInMomentEnterpretChattermillSprig
Oct 202547.2%31.6%7.8%6.3%4.2%1.6%0.85%0.31%0.16%0.02%
Nov 202551.6%28.2%6.9%5.7%4.6%1.7%0.76%0.34%0.15%0.02%
Dec 202545.2%30.2%9.1%7.4%5%1.8%0.81%0.36%0.16%0.03%
Jan 202647.9%26.2%7.9%9.6%5.3%1.6%0.86%0.47%0.17%0.02%
Feb 202646.5%31.1%7.6%6.3%5.1%1.9%0.84%0.45%0.17%0.01%
Mar 202647.8%32%7.9%5.3%4.3%1.6%0.7%0.31%0.17%0.01%
Apr 202642.1%34.4%8.5%5.7%6.9%1.4%0.62%0.34%0.15%0.02%
May 202646.1%30.9%7.6%6.2%6.2%1.5%0.83%0.45%0.16%0.02%
Jun 202649.6%27.1%8.2%5.5%6.7%1.6%0.73%0.4%0.18%0.02%
Jul 202647.9%26.2%9.6%6.4%6.5%1.9%0.7%0.47%0.21%0.02%
Aug 202647.6%26%9.6%7.8%5.2%1.9%0.85%0.85%0.17%0.02%
Sep 202644.7%29.9%9%7.3%4.9%2.7%0.8%0.53%0.19%0.02%

How has the Alchemer and Sprinklr comparison changed over the last 12 months?

3 findings

How did search popularity change for voice of customer platforms worldwide in September 2026?

2 changes

  1. In September 2026, Alchemer gained share of searches among voice of customer platforms worldwide, from 1.9% to 2.7%.

  2. In September 2026, Sprinklr lost share of searches among voice of customer platforms worldwide, from 9.6% to 9%.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Alchemer’s and Sprinklr’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Alchemer

1 branded search term

  • alchemer

Sprinklr

1 branded search term

  • sprinklr

How the Brand Demand Index is measured

Other head-to-heads among voice of customer platforms

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