Brandwave

Alchemer vs Medallia:Which is more popular by branded search?

In August 2026, Medallia had more branded searches than Alchemer among voice of customer platforms worldwide. Medallia was estimated to have 40.8K branded searches compared to Alchemer’s 15.1K, and held a 13.2% Share of Search versus Alchemer’s 4.9%. Worldwide · English terms: these are worldwide searches for English-language branded terms.

Share of Search among voice of customer platforms worldwide in August 2026Which is more popular in search, Alchemer or Medallia?
Alchemer4.9%15.1K searches
vs
Medallia13.2%40.8K searches

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Which is more popular in search, Alchemer or Medallia?

Compare tools that gather customer feedback and help teams understand experience and brand perception. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Alchemer and Medallia among voice of customer platforms worldwide, by month

Share of Search by month for Medallia, Alchemer. The figures are in the table below the chart.

View monthly share of search table
MonthQualtricsMedalliaAlchemerInMomentSprig
Oct 202582.5%11.1%4.1%2.2%0.05%
Nov 202582.8%11.2%4.1%1.8%0.04%
Dec 202579.7%13.2%4.8%2.1%0.08%
Jan 202680.5%13.3%4%2.2%0.06%
Feb 202679.8%13.2%4.9%2.2%0.04%
Mar 202682.8%11.2%4.1%1.8%0.04%
Apr 202679.3%16%3.2%1.4%0.05%
May 202678.2%15.7%3.9%2.1%0.05%
Jun 202675%18.4%4.5%2%0.05%
Jul 202677.8%15.7%4.7%1.7%0.05%
Aug 202679.8%13.2%4.9%2.1%0.05%
Sep 2026—————

How has the Alchemer and Medallia comparison changed over the last 12 months?

How did search popularity change for voice of customer platforms worldwide in August 2026?

  1. In August 2026, Medallia lost estimated Share of Search among voice of customer platforms worldwide, from 15.7% to 13.2%.

  2. Alchemer’s estimated Share of Search among voice of customer platforms worldwide has gained ground for 3 months in a row, from 3.9% to 4.9% in August 2026.

How each brand is measured

Brandwave collects information about searches that people make online using Alchemer’s and Medallia’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Alchemer

2 branded search terms

  • alchemer
  • alchemer.com

Medallia

4 branded search terms

  • medallia
  • medallia customer feedback
  • medallia voice of customer
  • medallia.com

How the Brand Demand Index is measured

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