Brandwave

AiSensy vs Twilio:Which is more popular?

In September 2026, AiSensy had more branded searches than Twilio among WhatsApp business platforms worldwide. AiSensy had about 74,000 branded searches, while Twilio had 12,100. AiSensy made up 22.1% of all WhatsApp business platform searches we track, and Twilio accounted for 3.6%. When we asked ChatGPT and Google AI Overviews about WhatsApp business platforms, Twilio appeared in all five answers and AiSensy in none.

Among WhatsApp business platforms worldwide in September 2026

Who do people search for more?

AiSensy, about 6 searches for every 1 for Twilio

AiSensy 74K searchesTwilio 12.1K searches

Who does AI mention more?

Twilio, mentioned in every answer we collected

Twilio in 5 of 5AiSensy in 0 of 5

Who does AI recommend more?

Twilio, the only one of the two named

Twilio first in 2AiSensy never named

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Top WhatsApp business platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Twilio appeared in all five answers. AiSensy did not appear in any of the five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. WATI1st
  2. Respond.io1st
  3. Twilio3rd
  4. AiSensy–
  5. Gupshup–
  6. Interakt–
  7. Gallabox–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Twilio5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • WATI3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Respond.io2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • AiSensy0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Gupshup0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Interakt0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Gallabox0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about WhatsApp business platforms

5 answers
  • Asked ChatGPT

    “Which WhatsApp business platform should I use?”

    1. 1WATI
    2. 2Respond.io
    3. 3Twilio
  • Asked ChatGPT

    “What are the best WhatsApp Business API providers?”

    1. 1Respond.io
    2. 2WATI
    3. 3Twilio
  • Asked ChatGPT

    “What's the best WhatsApp marketing tool for a small business?”

    1. 1WATI
    2. 2Twilio
  • Searched Google, AI Overview

    “whatsapp business api”

    1. 1Twilio
  • Searched Google, AI Overview

    “twilio whatsapp”

    1. 1Twilio

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 22, 2026.

Is AiSensy or Twilio more popular in search?

This chart shows how often people search Google for AiSensy and Twilio by name. Each line represents a brand's share of searches for all seven WhatsApp business platforms we track, month by month, from English-language searches worldwide.

AiSensy and Twilio among WhatsApp business platforms worldwide, by month

Share of searches by month for AiSensy, Twilio. The figures are in the table below the chart.

View monthly share of searches table
MonthWATIAiSensyGupshupInteraktRespond.ioTwilioGallabox
Oct 202528.2%15%33.4%12.3%4.5%3.7%3%
Nov 202529.5%15.7%28.6%12.8%5.7%3.8%3.8%
Dec 202528.7%18.6%27.8%12.5%5.6%3%3.7%
Jan 202626.5%21.1%25.8%14.1%6.3%3.4%2.8%
Feb 202627.9%18.1%27.1%14.8%5.4%3.6%3%
Mar 202627.3%17.8%26.6%14.5%6.5%4.3%2.9%
Apr 202631.2%16.8%25.2%13.8%6.2%4.1%2.8%
May 202627.3%17.8%26.6%14.5%6.5%4.3%2.9%
Jun 202627%17.6%26.3%14.4%7.9%3.5%3.5%
Jul 202627%17.6%26.3%14.4%7.9%3.5%3.5%
Aug 202626%20.8%25.5%13.9%7.6%3.4%2.8%
Sep 202627.7%22.1%22.1%14.8%6.6%3.6%3%

How has the AiSensy and Twilio comparison changed over the last 12 months?

3 findings
  • AiSensy was ahead of Twilio in every measured month of the 12 months ending September 2026.
  • Across the 12 months ending September 2026, AiSensy’s share of searches among WhatsApp business platforms worldwide moved from 15% to 22.1%, and its estimated monthly branded searches moved from 49.5K to 74K.
  • Across the 12 months ending September 2026, Twilio’s share of searches among WhatsApp business platforms worldwide moved from 3.7% to 3.6%, and its estimated monthly branded searches held steady at 12.1K.

How did search popularity change for WhatsApp business platforms worldwide in September 2026?

1 change
  1. In September 2026, AiSensy overtook Gupshup to rank 2nd among WhatsApp business platforms worldwide, with 22.1% of the searches.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using AiSensy’s and Twilio’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

AiSensy

1 branded search term

  • aisensy

Twilio

1 branded search term

  • twilio whatsapp

How the Brand Demand Index is measured

Other head-to-heads among WhatsApp business platforms

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