Brandwave

Transactional email services:Which are most popular?

In September 2026, Twilio SendGrid was the most searched transactional email service worldwide, accounting for 34.4% of all searches among the eight services we track. When we checked with ChatGPT and Google AI Overviews, Postmark and Amazon SES showed up in every answer. Postmark was recommended most often, coming first in one out of five responses.

Search and AI answers in September 2026
  1. Twilio SendGridShare of searches 34.4%Mentioned in 3 of 5 AI answersPlace in AI recommendations 4th
  2. PostmarkShare of searches 12.7%Mentioned in 5 of 5 AI answersPlace in AI recommendations 1st
  3. MailgunShare of searches 12.2%Mentioned in 4 of 5 AI answersPlace in AI recommendations 5th
  4. MailjetShare of searches 12.2%Mentioned in 0 of 5 AI answersPlace in AI recommendations –
  5. ResendShare of searches 8.4%Mentioned in 4 of 5 AI answersPlace in AI recommendations 2nd

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Top transactional email services in ChatGPT and Google AI Overviews

In Brandwave's three ChatGPT questions and two Google AI Overviews, Postmark and Amazon SES appeared every time. Postmark was recommended most often, coming first in one out of five answers. Resend was second, and Amazon SES was third. Mailjet, which ranked fourth in searches, was not mentioned at all.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Postmark1st
  2. Resend2nd
  3. Amazon SES3rd
  4. Twilio SendGrid4th
  5. Mailgun5th
  6. SMTP2GO6th
  7. Mailjet–
  8. Mailtrap–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Postmark5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Amazon SES5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Mailgun4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Resend4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Twilio SendGrid3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • SMTP2GO2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Mailjet0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Mailtrap0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about transactional email services

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

How the Brand Demand Index is measured

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