Intercom vs Manychat:Which is more popular?
In September 2026, Manychat had more branded searches than Intercom among conversational marketing platforms worldwide. Manychat had about 480 branded searches, while Intercom had 10. Manychat made up 1.1% of all conversational marketing platform searches we track, and Intercom accounted for 0.02%. When we asked ChatGPT and Google AI Overviews about conversational marketing platforms, Intercom appeared in four of the five answers and Manychat in two. Intercom was mentioned before Manychat in every answer.
Who do people search for more?
Manychat, about 48 searches for every 1 for Intercom
Who does AI mention more?
Intercom, mentioned in 4 of 5 answers, Manychat in 2
Who does AI recommend more?
Intercom, named ahead of Manychat in every answer
Follow Intercom vs Manychat and get free monthly updates on what changed
By continuing you'll get index updates and occasional product news from Brandwave. Unsubscribe any time. Privacy
Top conversational marketing platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Intercom was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Manychat was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Intercom was listed before Manychat in every answer.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Intercom4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Tidio3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Qualified3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
LiveChat2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers- Manychat2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Landbot1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Conversica0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about conversational marketing platforms
5 answers
Asked ChatGPT
“Which conversational marketing platform should I use?”
Asked ChatGPT
“What are the best conversational marketing platforms?”
Asked ChatGPT
“What's the best conversational marketing platform for website leads?”
Searched Google, AI Overview
“conversational marketing platform”
Searched Google, AI Overview
“website chat software”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is Intercom or Manychat more popular in search?
This chart shows how often people search Google for Intercom and Manychat by name. Each line represents a brand's share of searches for all seven conversational marketing platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for Manychat, Intercom. The figures are in the table below the chart.
View monthly share of searches table
| Month | Tidio | Landbot | Conversica | LiveChat | Manychat | Qualified | Intercom |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 56% | 32.5% | 3.4% | 7.2% | 0.64% | 0.29% | 0% |
| Nov 2025 | 57.1% | 32.5% | 3.4% | 5.9% | 0.79% | 0.24% | 0.01% |
| Dec 2025 | 62.2% | 29.3% | 3% | 4.3% | 0.87% | 0.32% | 0.01% |
| Jan 2026 | 61.7% | 29.6% | 3.2% | 4.3% | 0.86% | 0.26% | 0.01% |
| Feb 2026 | 52.8% | 30.5% | 3.3% | 12.2% | 0.89% | 0.27% | 0.01% |
| Mar 2026 | 62.1% | 22.8% | 2.9% | 11% | 0.8% | 0.38% | 0.02% |
| Apr 2026 | 65.6% | 26.2% | 3.2% | 3.7% | 0.75% | 0.51% | 0.04% |
| May 2026 | 61.5% | 28.8% | 2.9% | 5.2% | 1% | 0.57% | 0.03% |
| Jun 2026 | 58.9% | 27.6% | 4.3% | 7.4% | 0.99% | 0.82% | 0.02% |
| Jul 2026 | 60.2% | 28.4% | 4.3% | 5% | 1.2% | 0.84% | 0% |
| Aug 2026 | 63.1% | 25% | 3.2% | 6.4% | 1.1% | 1.1% | 0.02% |
| Sep 2026 | 62.8% | 29.8% | 3.1% | 2.2% | 1.1% | 1.1% | 0.02% |
How has the Intercom and Manychat comparison changed over the last 12 months?
3 findings
- Manychat was ahead of Intercom in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Intercom’s share of searches among conversational marketing platforms worldwide moved from 0% to 0.02%, and its estimated monthly branded searches moved from 0 to 10.
- Across the 12 months ending September 2026, Manychat’s share of searches among conversational marketing platforms worldwide moved from 0.64% to 1.1%, and its estimated monthly branded searches moved from 590 to 480.
How did search popularity change for conversational marketing platforms worldwide in September 2026?
1 change
In September 2026, Manychat rose from 6th to 5th among conversational marketing platforms worldwide.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Intercom’s and Manychat’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among conversational marketing platforms
Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.