Brandwave

Government CRM platforms in United States:Which are searched most?

In September 2026, Tyler Technologies was the most searched among government CRM platforms in United States, with an estimated 33.1K branded searches and 45.2% estimated Share of Search within this set.

Share of Search, September 2026
  1. Tyler Technologies45.2%
  2. Accela30.3%
  3. CivicPlus13.5%
  4. Granicus11%

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Share of SearchLeaderboard

Compare the systems councils manage residents in. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Share of Search among government CRM platforms in United States, by month

Share of Search by month for Tyler Technologies, Accela, CivicPlus, Granicus. The figures are in the table below the chart.

View monthly share of search table
MonthTyler TechnologiesAccelaCivicPlusGranicus
Oct 202547.9%26.1%14.3%11.7%
Nov 202547.9%26.1%14.3%11.7%
Dec 202557.9%21.1%11.6%9.4%
Jan 202647.4%25.9%17.3%9.4%
Feb 202648.9%26.7%14.6%9.7%
Mar 202651.4%23%15.3%10.3%
Apr 202644.8%30%16.3%8.9%
May 202648.9%26.7%14.6%9.7%
Jun 202646.1%30.9%13.8%9.2%
Jul 202647.9%26.1%14.3%11.7%
Aug 202647.9%26.1%14.3%11.7%
Sep 202645.2%30.3%13.5%11%

This month’s ranking, September 2026

  1. Held 1st. 33.1K estimated branded searches, +0.06% vs prior month. Share -2.7 points.

  2. 2.Accela

    30.3%

    Held 2nd. 22.2K estimated branded searches, +22.7% vs prior month. Share +4.1 points.

  3. 3.CivicPlus

    13.5%

    Held 3rd. 9.9K estimated branded searches, 0% vs prior month. Share -0.8 points.

  4. Held 4th. 8.1K estimated branded searches, 0% vs prior month. Share -0.7 points.

Compare search popularity between leading brands

Which brand is most popular in search among government CRM platforms in United States?

In September 2026, Tyler Technologies was the most searched among government CRM platforms in United States, with an estimated 33.1K branded searches and 45.2% estimated Share of Search within this set. Accela is in 2nd place, 14.9 percentage points behind at 30.3% Share of Search.

United States government CRM platforms, last 12 months ending September 2026
BrandShare of SearchPeakLowRank
Tyler Technologies47.9% → 45.2%57.9%Dec 202544.8%Apr 20261st
Accela26.1% → 30.3%30.9%Jun 202621.1%Dec 20252nd
CivicPlus14.3% → 13.5%17.3%Jan 202611.6%Dec 20253rd
Granicus11.7% → 11%11.7%Oct 20258.9%Apr 20264th

Each finding as a sentence

  • Across the 12 months ending September 2026, Tyler Technologies’ estimated Share of Search among government CRM platforms in United States decreased from 47.9% to 45.2%.
  • Across the 12 months ending September 2026, Accela’s estimated Share of Search among government CRM platforms in United States increased from 26.1% to 30.3%.
  • Across the 12 months ending September 2026, CivicPlus’ estimated Share of Search among government CRM platforms in United States decreased from 14.3% to 13.5%.
  • Across the 12 months ending September 2026, Granicus’ estimated Share of Search among government CRM platforms in United States decreased from 11.7% to 11%.
  • Across the 12 months ending September 2026, Tyler Technologies’ estimated Share of Search among government CRM platforms in United States peaked at 57.9% in December 2025 and was lowest at 44.8% in April 2026.
  • Across the 12 months ending September 2026, Accela’s estimated Share of Search among government CRM platforms in United States peaked at 30.9% in June 2026 and was lowest at 21.1% in December 2025.
  • Across the 12 months ending September 2026, CivicPlus’ estimated Share of Search among government CRM platforms in United States peaked at 17.3% in January 2026 and was lowest at 11.6% in December 2025.
  • Across the 12 months ending September 2026, Granicus’ estimated Share of Search among government CRM platforms in United States peaked at 11.7% in October 2025 and was lowest at 8.9% in April 2026.

How did search popularity change for United States government CRM platforms in September 2026?

  1. In September 2026, Accela gained estimated Share of Search among government CRM platforms in United States, from 26.1% to 30.3%.

  2. In September 2026, Tyler Technologies lost estimated Share of Search among government CRM platforms in United States, from 47.9% to 45.2%.

  3. In September 2026, CivicPlus lost estimated Share of Search among government CRM platforms in United States, from 14.3% to 13.5%.

  4. In September 2026, Granicus lost estimated Share of Search among government CRM platforms in United States, from 11.7% to 11%.

How the Brand Demand Index is measured

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