Brandwave

TalkTalk vs Virgin Media:Which is more popular?

In September 2026, Virgin Media had more branded searches than TalkTalk among broadband providers in the United Kingdom. Virgin Media had about 1.2 million branded searches, while TalkTalk had 301,000. Virgin Media made up 50.1% of all broadband provider searches we track, and TalkTalk accounted for 12.4%. When we asked ChatGPT and Google AI Overviews about broadband providers, Virgin Media appeared in three of the five answers and TalkTalk in two. Virgin Media was mentioned before TalkTalk in every answer that named either.

Among broadband providers in the United Kingdom in September 2026

Who do people search for more?

Virgin Media, about 4 searches for every 1 for TalkTalk

Virgin Media 1.2M searchesTalkTalk 301K searches

Who does AI mention more?

Virgin Media, mentioned in 3 of 5 answers, TalkTalk in 2

Virgin Media in 3 of 5TalkTalk in 2 of 5

Who does AI recommend more?

Virgin Media, named ahead of TalkTalk in 3 of 3 answers

Virgin Media first in 3TalkTalk never first

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Top broadband providers in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Virgin Media was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. TalkTalk was mentioned in two out of five: in one of the three ChatGPT answers and in one of the two Google AI Overviews. Virgin Media was listed before TalkTalk in every answer that named either.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Zen1st
  2. EE2nd
  3. Vodafone3rd
  4. Plusnet4th
  5. Virgin Media5th
  6. Hyperoptic6th
  7. Community Fibre7th
  8. YouFibre8th
  9. BT9th
  10. TalkTalk10th
  11. +1 more

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • EE5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Zen5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Plusnet4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Vodafone4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Virgin Media3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Hyperoptic3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • TalkTalk2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • BT2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Community Fibre2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Sky1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers

+1 more

See every answer about broadband providers

5 answers

Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 22, 2026.

Is TalkTalk or Virgin Media more popular in search?

This chart shows how often people search Google for TalkTalk and Virgin Media by name. Each line represents a brand's share of searches for all 11 broadband providers we track, month by month, from searches in United Kingdom.

TalkTalk and Virgin Media among broadband providers in the United Kingdom, by month

Share of searches by month for Virgin Media, TalkTalk. The figures are in the table below the chart.

View monthly share of searches table
MonthVirgin MediaTalkTalkEEHyperopticSkyBTPlusnetCommunity FibreVodafoneYouFibreZen
Oct 202550.2%12.3%5.5%3.7%5.5%4.5%4.5%3.7%6.7%2.5%0.91%
Nov 202547.9%14.4%5.3%3.6%6.5%5.3%5.3%3.6%3.6%3.6%1.1%
Dec 202554.6%13.5%4.9%3.3%4.9%4.1%4.9%3.3%2.7%2.7%0.99%
Jan 202648.6%14.7%5.4%4.4%5.4%4.4%6.6%3.6%2.9%2.9%1.1%
Feb 202651.3%12.7%5.7%3.8%5.7%4.6%5.7%3.8%3.1%2.5%1.1%
Mar 202653.5%13.1%4.8%3.9%4.8%3.9%4.8%3.2%3.2%3.2%1.4%
Apr 202650.5%12.5%5.6%3.7%5.6%4.6%5.6%3.7%3.1%3.7%1.4%
May 202652.3%10.6%5.8%4.7%4.7%4.7%5.8%3.9%3.2%3.2%1.2%
Jun 202651.5%10.4%7%4.6%4.6%4.6%5.7%3.8%3.1%3.1%1.4%
Jul 202652.2%10.5%5.8%4.7%4.7%4.7%5.8%3.9%3.2%3.2%1.4%
Aug 202651.8%10.4%5.7%4.7%5.7%4.7%4.7%3.8%3.8%3.1%1.4%
Sep 202650.1%12.4%5.5%5.5%5.5%4.5%4.5%3.7%3.7%3%1.4%

How has the TalkTalk and Virgin Media comparison changed over the last 12 months?

3 findings

How did search popularity change for United Kingdom broadband providers in September 2026?

2 changes
  1. In September 2026, TalkTalk gained share of searches among broadband providers in the United Kingdom, from 10.4% to 12.4%.

  2. In September 2026, Virgin Media lost share of searches among broadband providers in the United Kingdom, from 51.8% to 50.1%.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using TalkTalk’s and Virgin Media’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

TalkTalk

1 branded search term

  • talktalk

Virgin Media

1 branded search term

  • virgin media

How the Brand Demand Index is measured

Other head-to-heads among broadband providers

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